Failed to cancel broadband account-Naturalisation issue
Posted: Thu Feb 24, 2011 10:37 pm
Hello,
I signed a NTL broadband contract in 2006 for 12m. B4 finishing the contract(abt 8m), I have to move to halifax. I called them up and finally I was made to sign a new contact for 12months again as this is non cable area.
After 9months, I had to move to wales and stayed in employers provided flat(paid) with no landline facility. So I called Virgin media customer care and the lady suggested to change account status to "Pay as you go House move" and avoid paying cancellation charges and can activate account if I have an idea of moving out into a flat with land line facility(This happened on 15/08/2008).I am staying in the employers flat from last 3 years and signed for 3network mobile broadband. I completely forgot abt this. I haven't got access to letters from my previous flat in halifax either.
I checked my virgin media account online for the first time after 3.5years.
it is still active...
on the home page of my account.
it is showing as......
We need to talk to you about this account. Please call us on 0845 454 2222
when I clicked.........Account summary.
Account Summary
Welcome sxxx gxxx
You can change and set your password, personal and address details and newsletter preferences here. You can also view the information that you have provided to Virgin Media.
Your email address:
Sgggg.hhhh@virgin.net
Your services:
Pay As You Go House Move
Your broadband speed:
Check your speed
Price and billing:
See your eBill
When I clicked bills.........Your area reference 45
Your account numberxxxx
Bill date 14/02/2011
This is not a tax invoice
This bill is for information only. Your
account is in credit and no payment is
required.
Your current bill
Balance brought forward -£4.00
Service charges £0.00
Credit balance -£4.00
Includes VAT at the appropriate rate(s)
There are bills for every month which is the same.
It doesn't look like they filed a case or any court proceedings. Guys please advice
Is this going to affect my naturalisation application. It doesn't look like they filed a case against me. I feel stupid now.
Thanks guys
cheers
I signed a NTL broadband contract in 2006 for 12m. B4 finishing the contract(abt 8m), I have to move to halifax. I called them up and finally I was made to sign a new contact for 12months again as this is non cable area.
After 9months, I had to move to wales and stayed in employers provided flat(paid) with no landline facility. So I called Virgin media customer care and the lady suggested to change account status to "Pay as you go House move" and avoid paying cancellation charges and can activate account if I have an idea of moving out into a flat with land line facility(This happened on 15/08/2008).I am staying in the employers flat from last 3 years and signed for 3network mobile broadband. I completely forgot abt this. I haven't got access to letters from my previous flat in halifax either.
I checked my virgin media account online for the first time after 3.5years.
it is still active...
on the home page of my account.
it is showing as......
We need to talk to you about this account. Please call us on 0845 454 2222
when I clicked.........Account summary.
Account Summary
Welcome sxxx gxxx
You can change and set your password, personal and address details and newsletter preferences here. You can also view the information that you have provided to Virgin Media.
Your email address:
Sgggg.hhhh@virgin.net
Your services:
Pay As You Go House Move
Your broadband speed:
Check your speed
Price and billing:
See your eBill
When I clicked bills.........Your area reference 45
Your account numberxxxx
Bill date 14/02/2011
This is not a tax invoice
This bill is for information only. Your
account is in credit and no payment is
required.
Your current bill
Balance brought forward -£4.00
Service charges £0.00
Credit balance -£4.00
Includes VAT at the appropriate rate(s)
There are bills for every month which is the same.
It doesn't look like they filed a case or any court proceedings. Guys please advice
Is this going to affect my naturalisation application. It doesn't look like they filed a case against me. I feel stupid now.
Thanks guys
cheers