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phoning UKBA for an update

Posted: Fri Jul 15, 2011 12:04 pm
by bob1979
I noticed a lot of people are getting a status update on the phone.
Could someone please give me the phone number they are using, and the menu options they chose?

When I call 0151 6725626 and choose the logical menu choices, I get a recording saying " updates are not available for applicants who have sent their application in the last 6 months. ( I'm paraphrasing here)

Thanks.

Re: phoning UKBA for an update

Posted: Fri Jul 15, 2011 12:22 pm
by 1664
try this 0845 010 5200

Posted: Fri Jul 15, 2011 12:55 pm
by bob1979
Thanks for the reply. That number seems to go to the same service, with no option to talk to an actual person. Just recordings.

Anyone else?

Posted: Fri Jul 15, 2011 1:09 pm
by Jambo
Try pressing 1 then 2 (or 2 then 1, don't remember), and you will get through.
Officially they don't give updates before 6 months but if you are nice, they might. If not, just wait 5 minutes and try again. ;-)

Posted: Fri Jul 15, 2011 2:32 pm
by 1664
Just called them - so choose 2 and 2

Posted: Sat Jul 16, 2011 8:22 pm
by bob1979
Thanks all, 2 and 2 works.

I didn't realise people were deliberately choosinging the wrong options, not that I feel guilty after paying £836 :)

Posted: Wed Aug 10, 2011 1:41 pm
by bob1979
2 and 2 not working today :(
Just tells me they are very busy and hangs up.

Posted: Wed Aug 10, 2011 1:55 pm
by Nazia88
bob1979 wrote:2 and 2 not working today :(
Just tells me they are very busy and hangs up.
its working but ofcourse you have to wait in the Q ok but its deffo works

Posted: Wed Aug 10, 2011 2:01 pm
by pkalluri
It s been a lot better today ,it did tell i am no 14 in Q .It didnt happen earlier.

Posted: Wed Aug 10, 2011 3:09 pm
by Nazia88
pkalluri wrote:It s been a lot better today ,it did tell i am no 14 in Q .It didnt happen earlier.
yeah i have noticed that one aswel its alwyas in wait but never said you are in a Q No. i was in number 16 2day and it took about 9 min to get through to call advisor