I applied on 7th of December 2013, 2 Years HSMP (JR) + 3Years Tier 1 (General).It was my second that I called UKBA couple of days before. The person attended the phone was not in a very co-operative mood and replied to me with the same answer that I should wait. As I requested humbly that it’s been 7 and a half months now and I am in urgent need of my travel documents. He told me to hold the line for a while. After that he confirmed my Home Address and said that I am gonna hear from UKBA in the next 10 to 15 working days but it’s not guaranteed

Best of Luck to all. Remember in your prayers and I will remember you in mine.
Kind Regards