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I cancelled my appointment and yet to receive the refund. Anyone received refund? how long it took and how did you get it please.

aprilhsmpEC wrote:I cancelled my appointment and yet to receive the refund. Anyone received refund? how long it took and how did you get it please.

just be patient it will take at least 5-7 days.

Its been 30 days since cancellation.

Can you explain, whether refund / cancel PEO appointment without losing £100 fee either PEO appointment date (25 June) or Booking Date (15 May) ?

UKBA wordings... see below

We will only refund your appointment fee(s) if you cancel your appointment with more than 5 working days' notice.

If you reschedule your appointment with less than 5 working day's notice you will not be able to transfer the payment of your appointment fee.

pegakrishna wrote:Can you explain, whether refund / cancel PEO appointment without losing £100 fee either PEO appointment date (25 June) or Booking Date (15 May) ?

UKBA wordings... see below

We will only refund your appointment fee(s) if you cancel your appointment with more than 5 working days' notice.

If you reschedule your appointment with less than 5 working day's notice you will not be able to transfer the payment of your appointment fee.

Means, cancel 5 working days before 25th June and you get a refund, otherwise you forfeit the booking fee.

aprilhsmpEC wrote:Its been 30 days since cancellation.

how long before did you cancel your peo appointment? as pegakrishna said you should cancel 5 days before appointment day.

dimension7 wrote:

pegakrishna wrote:Can you explain, whether refund / cancel PEO appointment without losing £100 fee either PEO appointment date (25 June) or Booking Date (15 May) ?

UKBA wordings... see below

We will only refund your appointment fee(s) if you cancel your appointment with more than 5 working days' notice.

If you reschedule your appointment with less than 5 working day's notice you will not be able to transfer the payment of your appointment fee.

Means, cancel 5 working days before 25th June and you get a refund, otherwise you forfeit the booking fee.

Thank you for clarifying this. I'll make a note
Is your inputs based on your own experience ?

any one received refund? waiting of 30 days plus cancelled way before the appointment date.

aprilhsmpEC wrote:any one received refund? waiting of 30 days plus cancelled way before the appointment date.

Have you spoken to UKBA call centre to seek their advice ?

can you give the call center number?