BRP doesn't scan/match biometrics at airport
Posted: Sat Jun 18, 2016 1:49 am
Hi
This evening I returned from a trip overseas and presented my Brp and passport to the officer at the airport on landing. However despite scanning the card and trying the biometrics 3-4 times, it wouldn't work. Eventually the officer used my passport to check the biometric records and let me in. She remarked that it was highly unusual and wasn't sure if I might have the same problem next time.
Any idea what the problem could be? Brp was issued in March.
This evening I returned from a trip overseas and presented my Brp and passport to the officer at the airport on landing. However despite scanning the card and trying the biometrics 3-4 times, it wouldn't work. Eventually the officer used my passport to check the biometric records and let me in. She remarked that it was highly unusual and wasn't sure if I might have the same problem next time.
Any idea what the problem could be? Brp was issued in March.