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Premium Upgrade by Pen or Word Document?
Posted: Tue Feb 14, 2017 9:50 pm
by snoopy01
Hi, I have been trying to submit the Postal to Premium Upgrade form but no luck, I get acknowledgment but never receive anything or payment deduction. I am sending the completed word document, is this the right way or shall I print the form and fill it with a pen?
Looking forward to hearing from you guys.
Thanks
Re: Premium Upgrade by Pen or Word Document?
Posted: Wed Feb 15, 2017 5:28 pm
by hayat2014
I did with word document and it was accepted same day on 8th of Feb.
Re: Premium Upgrade by Pen or Word Document?
Posted: Wed Feb 15, 2017 5:31 pm
by snoopy01
Thanks hayat. What time did you send the email on 8th feb. and what kind of email you have received after submission? Thanks !!
Re: Premium Upgrade by Pen or Word Document?
Posted: Wed Feb 15, 2017 5:39 pm
by hayat2014
i sent it around 08:10 in the morning
They replied with this:
Dear Sir/Madam,
Thank you for your request for a premium upgrade for your application.
We can confirm that your application is provisionally eligible for an upgrade.
Your application is currently held elsewhere within the Home Office and your application has been requested today from the relevant team.
Upon receipt, we will review your application and if eligible we will process the payment and look to consider your application within 5 working days.
A decision on your application may take longer than 5 working days. This could happen if further enquiries are needed or additional documents are required.
Your application will be considered by the Liverpool Premium Service Centre. If you have chosen to attend in person, then this will be at the Liverpool Premium Service Centre. Once we have confirmed your application is eligible for an upgrade, we will advise you of the availability for an appointment at the Liverpool Premium Service Centre.
If your application is not eligible then we will notify you by email.
We are unable to respond to general enquiries or provide an update on the progress of your application.
We request you do not contact us whilst we are processing your application.
Kind regards
Premium Upgrade Team
Re: Premium Upgrade by Pen or Word Document?
Posted: Wed Feb 15, 2017 5:43 pm
by hayat2014
Today I received this email:
Dear Sir,
Thank you for your request for a premium upgrade to your application. We can confirm that a decision has now been made on your application. Your documents will be posted out to you via Special Delivery.
Eagerly waiting now, will get documents tomorrow.
Re: Premium Upgrade by Pen or Word Document?
Posted: Wed Feb 15, 2017 6:27 pm
by snoopy01
Please keep us updated
Re: Premium Upgrade by Pen or Word Document?
Posted: Thu Feb 16, 2017 9:25 am
by hayat2014
snoopy01 wrote:Please keep us updated
By Grace of God, my application is approved, my experience with premium upgrade was very smooth and recommend it if you need visa in hurry.
Re: Premium Upgrade by Pen or Word Document?
Posted: Thu Feb 16, 2017 9:39 am
by snoopy01
Congrats hayat!!! Just submitted my upgrade request this morning at 8:05am fingers crossed
Re: Premium Upgrade by Pen or Word Document?
Posted: Thu Feb 16, 2017 10:20 am
by hayat2014
snoopy01 wrote:Congrats hayat!!! Just submitted my upgrade request this morning at 8:05am fingers crossed
Thanks and Good luck
Re: Premium Upgrade by Pen or Word Document?
Posted: Thu Feb 16, 2017 1:30 pm
by Moon84
hayat2014 wrote:snoopy01 wrote:Congrats hayat!!! Just submitted my upgrade request this morning at 8:05am fingers crossed
Thanks and Good luck
Hi Hyat2014,
Congratulations and could you please post more details about you application, for example what type of ILR you applied and how long you wait for it.
Thank you in advance.
Re: Premium Upgrade by Pen or Word Document?
Posted: Fri Feb 17, 2017 9:02 am
by masterpeas
hayat2014 wrote:i sent it around 08:10 in the morning
They replied with this:
Dear Sir/Madam,
Thank you for your request for a premium upgrade for your application.
We can confirm that your application is provisionally eligible for an upgrade.
Your application is currently held elsewhere within the Home Office and your application has been requested today from the relevant team.
Upon receipt, we will review your application and if eligible we will process the payment and look to consider your application within 5 working days.
A decision on your application may take longer than 5 working days. This could happen if further enquiries are needed or additional documents are required.
Your application will be considered by the Liverpool Premium Service Centre. If you have chosen to attend in person, then this will be at the Liverpool Premium Service Centre. Once we have confirmed your application is eligible for an upgrade, we will advise you of the availability for an appointment at the Liverpool Premium Service Centre.
If your application is not eligible then we will notify you by email.
We are unable to respond to general enquiries or provide an update on the progress of your application.
We request you do not contact us whilst we are processing your application.
Kind regards
Premium Upgrade Team
i have been sending requests on the dot of 8:00am from last friday for the last 4 days!! always received auto-response about the acknowledgement... thats all.
Wondering how they choose the top 5 applicants and how I can get my request approved

I sent scanned PDF file of the completed word documents inc. request + payment details.
what type of visa application is yours since yours were accepted so swiftly? my husband is applying via 10-yr residence route. SET (LR)
Re: Premium Upgrade by Pen or Word Document?
Posted: Fri Feb 17, 2017 2:29 pm
by hayat2014
My application Tier 2 general 5 year route with one dependent.
Applied by post on 14 November 2016.
Biometrics recorded with in two weeks time on applying.
Then long wait, had to upgrade to premium as wait was killing me.
Re: Premium Upgrade by Pen or Word Document?
Posted: Tue Feb 21, 2017 10:42 am
by hayat2014
any luck getting the premium upgrade?
Re: Premium Upgrade by Pen or Word Document?
Posted: Tue Feb 21, 2017 10:44 am
by snoopy01
Nothing yet.. only received acknowldgment email and thats it

Re: Premium Upgrade by Pen or Word Document?
Posted: Tue Feb 21, 2017 10:53 am
by hayat2014
snoopy01 wrote:Nothing yet.. only received acknowldgment email and thats it

you sending everyday right?. no reply means not accepted i think
Re: Premium Upgrade by Pen or Word Document?
Posted: Tue Feb 21, 2017 10:54 am
by snoopy01
The last time i sent was yesterday, i have now given up and waiting for postal application
Re: Premium Upgrade by Pen or Word Document?
Posted: Wed Feb 22, 2017 9:29 am
by hayat2014
hope you hear from them soon. positive side is you are saving money. It will eventually come when six months are complete when did you post your application?
Re: Premium Upgrade by Pen or Word Document?
Posted: Mon Feb 27, 2017 9:45 am
by snoopy01
Just got this email, will keep trying
Dear Sir/Madam
Thank you for your request for a premium upgrade to your application. Unfortunately your application is not eligible for an upgrade and will therefore continue to be processed in the postal route. If you require any further information then please contact the department currently dealing with your application. We are unable to respond to general enquiries or provide an update on the progress of your application.
Kind Regards
Premium Upgrade Team
Re: Premium Upgrade by Pen or Word Document?
Posted: Thu Mar 23, 2017 10:36 am
by snoopy01
Finally, I have some good news, just hoping I have been granted ILR

insha Allah
My timeline...
Posted my Set LR application 18-12-2016
Biometrics done in January 2017
Been trying to upgrade to premium since 05-February-2017
Finally on 09 March 2017 my request was accepted
Fee for premium upgrade deducted on 21 March 2017
Email about decision received today 23 March 2017..
Thank you for your request for a premium upgrade to your application. We can confirm that a decision has now been made on your application. Your documents will be posted out to you via Special Delivery.
If you are notified prior to 1pm then you will be able to track your documents the following day after 11am. If you have been notified of your decision after 1pm then your decision will not be despatched the same day and will be collected by our postal team the next working day.
Very nervous and waiting for the package tomorrow, I hope its approval letter
Re: Premium Upgrade by Pen or Word Document?
Posted: Thu Mar 23, 2017 10:48 am
by dilhyd
Snoopy01,
All the best for tomorrow. Keep us posted please.
Re: Premium Upgrade by Pen or Word Document?
Posted: Fri Mar 24, 2017 8:45 am
by Moon84
snoopy01 wrote:Finally, I have some good news, just hoping I have been granted ILR

insha Allah
My timeline...
Posted my Set LR application 18-12-2016
Biometrics done in January 2017
Been trying to upgrade to premium since 05-February-2017
Finally on 09 March 2017 my request was accepted
Fee for premium upgrade deducted on 21 March 2017
Email about decision received today 23 March 2017..
Thank you for your request for a premium upgrade to your application. We can confirm that a decision has now been made on your application. Your documents will be posted out to you via Special Delivery.
If you are notified prior to 1pm then you will be able to track your documents the following day after 11am. If you have been notified of your decision after 1pm then your decision will not be despatched the same day and will be collected by our postal team the next working day.
Very nervous and waiting for the package tomorrow, I hope its approval letter
Hi Snoopy01,
could you please tell us what was your previous visa and good luck for your application decision.
Re: Premium Upgrade by Pen or Word Document?
Posted: Fri Mar 24, 2017 2:40 pm
by snoopy01
By the Grace of Allah(swt) I have the golden letter of approval!! Stressed life for 10.5 years. Now got time to fully concentrate on my business. My previous leave was Tier 1 Entrepreneur
Re: Premium Upgrade by Pen or Word Document?
Posted: Fri Mar 24, 2017 3:09 pm
by Moon84
snoopy01 wrote:By the Grace of Allah(swt) I have the golden letter of approval!! Stressed life for 10.5 years. Now got time to fully concentrate on my business. My previous leave was Tier 1 Entrepreneur
Many Congratulations, remember us in your prayers.
Re: Premium Upgrade by Pen or Word Document?
Posted: Fri Mar 24, 2017 4:39 pm
by regularuser
Congratulation for Success.
If I am not wrong Initially You applied through Set(O) - Tier 1 Ent 3+2 category and then asked for premium upgrade.
I have question for you as in future I will be on same situation.
I am Tier 1 Ent 3+2 and I am planning to apply in Jan 2018 and currently we can apply only through Postal.
1) Do you think If I apply in Jan and after biometric give, can i start checking with premium upgrade team for premium upgrade ? (I have plan for travel in March?)
Thanks in advance
Re: Premium Upgrade by Pen or Word Document?
Posted: Sat Mar 25, 2017 6:34 pm
by snoopy01
No, I didn't apply for SET O, I applied just after the expiry of my Tier 1 (E) initial stay.