ILR appointment - Caught between two systems
Posted: Fri Nov 16, 2018 1:07 pm
Hi
I will be eligible for ILR in the month of Dec 2018 (considering 28 days in advance). Thus i was looking to book the appointment in the month of November (45 days in advance). However the in person appointment (Existing system) will be closed from 29 Nov 2018, and for December 2018 we have to use the New system.
I have submitted my online application on 03-Nov-2018 and made the payment for premium service (approx 3000 GBP). On 5th Nov 2018 I have received an email confirming confirmation of my application with a case reference. I have chosen new system to make the premium (in person) appointment, but after registering with new system it is not allowing to book appointment 45 days in advance, it is allowing only 28 days in advance. Thus I kept on waiting for my date of December to be made available. Finally I have booked the premium lounge (London location) for the December appointment and paid another 200 GBP for the same.
On 16-Nov-2018 I ahve received a email for providing my biometric to post office. This is something which I was not expecting. When i conatcted the call center on '0300 123 2241' they are not able to assist and they are not able to guide. The call center has suggested to drop email to pscappointmentrefunds@homeoffice.gsi.gov.uk.
Please guide.
Regards
Kap
I will be eligible for ILR in the month of Dec 2018 (considering 28 days in advance). Thus i was looking to book the appointment in the month of November (45 days in advance). However the in person appointment (Existing system) will be closed from 29 Nov 2018, and for December 2018 we have to use the New system.
I have submitted my online application on 03-Nov-2018 and made the payment for premium service (approx 3000 GBP). On 5th Nov 2018 I have received an email confirming confirmation of my application with a case reference. I have chosen new system to make the premium (in person) appointment, but after registering with new system it is not allowing to book appointment 45 days in advance, it is allowing only 28 days in advance. Thus I kept on waiting for my date of December to be made available. Finally I have booked the premium lounge (London location) for the December appointment and paid another 200 GBP for the same.
On 16-Nov-2018 I ahve received a email for providing my biometric to post office. This is something which I was not expecting. When i conatcted the call center on '0300 123 2241' they are not able to assist and they are not able to guide. The call center has suggested to drop email to pscappointmentrefunds@homeoffice.gsi.gov.uk.
Please guide.
Regards
Kap