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Long Residence ILR - SET(LR) caseworker needs more time email

Posted: Sat Sep 14, 2019 10:32 am
by Albans
ILR(LR-10 years route)
Category: Super Priority(24 hrs service)
Location: Sheffield
Online application submission: 31/08/2019
Bio-Metrics:12/09/2019
ILR Decision: got an email saying that the caseworker needs more time and that they will return the £800 for one day service.
Approval letter: waiting
BRP card : waiting

My case was quite straight forward I don't have any overstays or any other problems except a speeding ticket, but they said that they need more time. I am worried as I can't think of a reason as to what I have done wrong. The only thing I can think of is that I had a lot of documents( as I had 2 old passports and a new one, plus my husbands and my two kids)
Has anyone had this experience? or any reason that they want more time?
Thank you

Re: Long Residence ILR - SET(LR) caseworker needs more time email

Posted: Sat Sep 14, 2019 10:51 am
by talreh20
Don't worry about the delay. You are lucky to get your super priority fee back. They didn't refund my fee. They took about 5 days. So if you have just given biometrics on 12th, give it another week. If your current BRP is still valid, continue to check your work status on the following website.

https://www.gov.uk/prove-right-to-work

The day it changes the status to "There is no limit on how long you can stay in the UK". that means you have been granted ILR. Speeding tickets have no impact on ILR. So the only option for you is to sit back and relax. There is not much you can do.

Re: Long Residence ILR - SET(LR) caseworker needs more time email

Posted: Mon Sep 16, 2019 3:20 pm
by dan883
Albans wrote:
Sat Sep 14, 2019 10:32 am
ILR(LR-10 years route)
Category: Super Priority(24 hrs service)
Location: Sheffield
Online application submission: 31/08/2019
Bio-Metrics:12/09/2019
ILR Decision: got an email saying that the caseworker needs more time and that they will return the £800 for one day service.
Approval letter: waiting
BRP card : waiting

My case was quite straight forward I don't have any overstays or any other problems except a speeding ticket, but they said that they need more time. I am worried as I can't think of a reason as to what I have done wrong. The only thing I can think of is that I had a lot of documents( as I had 2 old passports and a new one, plus my husbands and my two kids)
Has anyone had this experience? or any reason that they want more time?
Thank you
Any update on this?

Re: Long Residence ILR - SET(LR) caseworker needs more time email

Posted: Mon Sep 16, 2019 3:29 pm
by bus
HI
Any updates regarding your case me also applied supra service on 10th sept BIO metrics 11th Sep pp send and received 12th sep. no news

Re: Long Residence ILR - SET(LR) caseworker needs more time email

Posted: Tue Sep 17, 2019 9:53 pm
by Albans
No I have no news yet. still waiting

Re: Long Residence ILR - SET(LR) caseworker needs more time email

Posted: Sat Sep 21, 2019 5:18 pm
by Albans
The £800 has been refunded but the date on the refund is 31st of August. I am pretty sure it was done yesterday the 20th of Sep as I have been checking my account. Really confused as the 31st was the day I submitted the online application. So had they decided to refund and take longer even before the biometrics appointment witch was the 12th Sep?

Has anyone ever experienced anything like this???

Long Residence ILR - SET(LR) when should you call and escalate

Posted: Sun Sep 22, 2019 11:59 am
by Albans
I submitted the online application on the 31st Aug went for the biometrics on the 12th Sep and got an email on the 13 saying that they will not be able to process within 24 hrs and that they will refund and give a decision by the 13th Dec.
The £800 has been refunded but the date on the refund is 31st of August. I am pretty sure it was done on the 20th of Sep as I have been checking my account. Really confused as the 31st was the day I submitted the online application. So had they decided to refund and take longer even before the biometrics appointment witch was the 12th Sep?
I saw on forums that we could call and escalate the case . How long should we wait to do it and would it have a negative effect on the application process if we do that?

Re: Long Residence ILR - SET(LR) when should you call and escalate

Posted: Sun Sep 22, 2019 12:35 pm
by zimba
When refunds are issued they will not be immediately deposited back. It can take days or even weeks depending on how their systems work. Your application is now considered under standard timeframe which is up to 6 months. You must now wait to hear back :!:

Long Residence ILR - SET(LR) 10 years refunds

Posted: Mon Sep 23, 2019 5:32 am
by Albans
Does anyone know when you getting your refund for priority service means that your application has been processed or could it still be in a waiting list? there is no change of status in the right to work website.

Will I not be informed through email anymore as it is not priority service anymore?


The waiting is killing me.

Re: Long Residence ILR - SET(LR) 10 years refunds

Posted: Mon Sep 23, 2019 6:11 am
by CR001
The super priority refund doesn't mean your application is processed, approved or refused.

Re: Long Residence ILR - SET(LR) 10 years refunds

Posted: Mon Sep 30, 2019 8:05 pm
by Albans
Hi everyone,
The right to work web site was updated today saying "There is no limit on how long you can stay in the UK" :D
It is such a relief.... still waiting for letter and residence permit.

Thanks, everyone for the advise .... :D