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Got exceptionally complex issues email
Posted: Wed Oct 09, 2019 1:52 pm
by izzyie
Hi all,
I received the below email 24 working hours after submitting my biometric via the ILR super priority route on 3rd October 2019 in Birmingham.
"Thank you for your application for permission to stay in the UK.
Although we would normally decide your application within 24 hours from the date it was submitted, unfortunately this is not going to be possible in your case.
This is because your application raises exceptionally complex issues and we require further time to consider your case thoroughly and reach a decision.
I am sorry for the delay in dealing with your application and for the inconvenience this is causing. Please be assured that we are doing all we can to make a decision on your case as quickly as possible"
Want to find out how long it took for others after receiving this email before you got your approval emails/letters?
Did you have to take any form of action before you got the approval?
thank you
Re: Got exceptionally complex issues email
Posted: Wed Oct 09, 2019 2:00 pm
by CR001
Useful to state what route to ILR you have applied and what your UK immigration history is
Re: Got exceptionally complex issues email
Posted: Wed Oct 09, 2019 3:18 pm
by izzyie
CR001 wrote: ↑Wed Oct 09, 2019 2:00 pm
Useful to state what route to ILR you have applied and what your UK immigration history is
Had Tier 4 since 2009 till 2014 - got Tier 2 (General) 2014 till 2019 - 5 years working visa
Applied through SET (O)
Re: Got exceptionally complex issues email
Posted: Wed Oct 09, 2019 3:25 pm
by CR001
Any issues with sudden large salary increases to meet the ILR requirement?
What is your SOC??
Re: Got exceptionally complex issues email
Posted: Wed Oct 09, 2019 3:40 pm
by izzyie
CR001 wrote: ↑Wed Oct 09, 2019 3:25 pm
Any issues with sudden large salary increases to meet the ILR requirement?
What is your SOC??
my SOC: 2433 - not a shortage occupation
Im with the same company since 2010
Did work part time during Tier (4) Visa and full time Tier (2) Visa
CoS Stage (2014) Salary compared with now raised by 110% due to promotion to senior position within the company - we have more than 1000 employees within the business
Not a sudden large increment meet the ILR requirement - it increased every year December pay review
I have provide all my P60's for past 5 years and employer letters confirming my salary
thank you
Re: Got exceptionally complex issues email
Posted: Wed Oct 09, 2019 3:48 pm
by izzyie
izzyie wrote: ↑Wed Oct 09, 2019 3:40 pm
CR001 wrote: ↑Wed Oct 09, 2019 3:25 pm
Any issues with sudden large salary increases to meet the ILR requirement?
What is your SOC??
my SOC: 2433 - not a shortage occupation
Im with the same company since 2010
Did work part time during Tier (4) Visa and full time Tier (2) Visa
CoS Stage (2014) Salary compared with now raised by 110% due to promotion to senior position within the company - we have more than 1000 employees within the business
Not a sudden large increment meet the ILR requirement - it increased every year December pay review (ILR requirement met in 2017)
I have provide all my P60's for past 5 years and employer letters confirming my salary
thank you
Re: Got exceptionally complex issues email
Posted: Wed Oct 09, 2019 4:01 pm
by izzyie
izzyie wrote: ↑Wed Oct 09, 2019 3:48 pm
izzyie wrote: ↑Wed Oct 09, 2019 3:40 pm
CR001 wrote: ↑Wed Oct 09, 2019 3:25 pm
Any issues with sudden large salary increases to meet the ILR requirement?
What is your SOC??
my SOC: 2433 - is a shortage occupation
Im with the same company since 2010
Did work part time during Tier (4) Visa and full time Tier (2) Visa
CoS Stage (2014) Salary compared with now raised by 110% due to promotion to senior position within the company - we have more than 1000 employees within the business
Not a sudden large increment meet the ILR requirement - it increased every year December pay review (ILR requirement met in 2017)
I have provide all my P60's for past 5 years and employer letters confirming my salary
thank you
Re: Got exceptionally complex issues email
Posted: Thu Nov 21, 2019 4:07 pm
by izzyie
my update
Applied for ILR Route : Tier 2 General 5 Years Set (o) Super priority 1 day service
Date application sent : 26/09/2019
Document received by HO : 03/10/2019
Ack letter received (if applicable) : 04/10/2019 with exceptionally complex issue email
Biometric Letter received : n/a
Date Biometrics Enrolled : 03/10/2019
Payment Debited : 26/09/2019
Approval Received : Granted ILR on 21/11/19 (49 days after submitting the documents and bio-metrics - super priority service)
BRP Card Received : waiting
Re: Got exceptionally complex issues email
Posted: Thu Nov 21, 2019 9:20 pm
by Djsuccess
izzyie wrote: ↑Thu Nov 21, 2019 4:07 pm
my update
Applied for ILR Route : Tier 2 General 5 Years Set (o) Super priority 1 day service
Date application sent : 26/09/2019
Document received by HO : 03/10/2019
Ack letter received (if applicable) : 04/10/2019 with exceptionally complex issue email
Biometric Letter received : n/a
Date Biometrics Enrolled : 03/10/2019
Payment Debited : 26/09/2019
Approval Received : Granted ILR on 21/11/19 (49 days after submitting the documents and bio-metrics - super priority service)
BRP Card Received : waiting
You will be able to get a refund since you didn't receive 1 day service.
Re: Got exceptionally complex issues email
Posted: Fri Nov 22, 2019 7:21 am
by CR001
Djsuccess wrote: ↑Thu Nov 21, 2019 9:20 pm
izzyie wrote: ↑Thu Nov 21, 2019 4:07 pm
my update
Applied for ILR Route : Tier 2 General 5 Years Set (o) Super priority 1 day service
Date application sent : 26/09/2019
Document received by HO : 03/10/2019
Ack letter received (if applicable) :
04/10/2019 with exceptionally complex issue email
Biometric Letter received : n/a
Date Biometrics Enrolled : 03/10/2019
Payment Debited : 26/09/2019
Approval Received : Granted ILR on 21/11/19 (49 days after submitting the documents and bio-metrics - super priority service)
BRP Card Received : waiting
You will be able to get a refund since you didn't receive 1 day service.
Not really as HO did contact the user within 24 hours of the biometric appointment with a complex email advising it would take longer than usual. No refund due in this case.