super priority refund for delayed BRP?
Posted: Mon Oct 14, 2019 4:47 pm
Hi All,
I applied for ILR using the £800 super priority service. I received a decision within 24 hours as expected. However, my BRP has no been delivered and I am nearly at the 10 working day limit. Would a delay in the BRP be grounds for a refund of the super priority fee? There has also been an appointment shortage with their commercial partners, meaning my biometric enrolment was later than I would have liked (even after paying extra for out-of-hours at a premium centre).
My main motivation for applying for super priority was to register my kids' citizenship as soon as possible, which I cannot do without my BRP.
Perhaps I am being a chancer, but I am not sure I received the service I paid for.
I applied for ILR using the £800 super priority service. I received a decision within 24 hours as expected. However, my BRP has no been delivered and I am nearly at the 10 working day limit. Would a delay in the BRP be grounds for a refund of the super priority fee? There has also been an appointment shortage with their commercial partners, meaning my biometric enrolment was later than I would have liked (even after paying extra for out-of-hours at a premium centre).
My main motivation for applying for super priority was to register my kids' citizenship as soon as possible, which I cannot do without my BRP.
Perhaps I am being a chancer, but I am not sure I received the service I paid for.
