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ID checks done via IDV app and now received email asking why have not booked biometric appt

Posted: Fri Sep 23, 2022 10:02 pm
by Darvesh
Hi
May somebody shed some light please. I have completed spouse SET(M) last month. I wa advised to upload and do identity check via IDV app a week after submitting application which I did. Today received an email asking why haven't I booked biometric appt yet?
Just wondering isn't normal to book biometric appt even after completing ID checks via IDV app?

Thanks in advance :D

Re: ID checks done via IDV app and now received email asking why have not booked biometric appt

Posted: Fri Sep 23, 2022 10:20 pm
by Ticktack
Darvesh wrote:
Fri Sep 23, 2022 10:02 pm
Hi
May somebody shed some light please. I have completed spouse SET(M) last month. I wa advised to upload and do identity check via IDV app a week after submitting application which I did. Today received an email asking why haven't I booked biometric appt yet?
Just wondering isn't normal to book biometric appt even after completing ID checks via IDV app?

Thanks in advance :D
Some members have complained about same on this forum. They also stipulated that no further action was required of then from the HO after they established communication to this effect.

Re: ID checks done via IDV app and now received email asking why have not booked biometric appt

Posted: Sat Sep 24, 2022 12:18 pm
by zimba
Darvesh wrote:
Fri Sep 23, 2022 10:02 pm
Hi
May somebody shed some light please. I have completed spouse SET(M) last month. I wa advised to upload and do identity check via IDV app a week after submitting application which I did. Today received an email asking why haven't I booked biometric appt yet?
Just wondering isn't normal to book biometric appt even after completing ID checks via IDV app?

Thanks in advance :D
It is a generic notice. Ignore it

Re: ID checks done via IDV app and now received email asking why have not booked biometric appt

Posted: Mon Oct 17, 2022 5:54 pm
by Darvesh
Thanks for replying to question.
I have another email received advising ID checks done via IDV app not sufficient and applicant must provide biometric by booking an appt or application will be rejected as invalid.
Now in process of booking one now......