Indefinite Leave to Remain without BRP

[motion87]

I obtained approval for my Indefinite Leave to Remain last year, but it was granted without a Biometric Residence Permit (BRP) through the 5-year refugee route. When I reached out to the Home Office, they informed me that BRPs are no longer being issued, as the new system for verifying residency status is now online.

Recently, I booked a flight to Amsterdam with Easyjet, but I faced refusal to board the flight at the gate. The airline staff were extremely difficult, insisting that if I possess a travel document, I must present my residence card in order to travel. I explained to them that the Home Office no longer issues BRPs and showed them my residency status online, but they refused to accept it and insisted that without a physical BRP card, I would not be allowed to board the flight.

As a result, I was unable to go on my holiday, and the experience was a complete nightmare. Has anyone else encountered this issue before? I've never faced this problem with any other airline. I've heard that Easyjet is known for targeting and causing difficulties for individuals with travel documents. It's incredibly unfair how Easyjet has come up with these rules, especially since I have never been asked to show a residence card when flying out of the country. This situation is truly absurd. How am I supposed to show my card when the new system no longer issues BRPs? I attempted to apply for a BRP card, but the website clearly states, "You cannot obtain a BRP if you use the 'UK Immigration: ID Check' app to verify your identity when applying to stay in the UK. Instead, you must prove your right to live and work in the UK online."

[vinny]

This is a known problem with a digital status system.