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Chapter 1A - Applications wrote:18.2 However, where there has been an unacceptably long delay (that is, more than 3 months) before the validity of the application is considered, discretion should be exercised and an application not rejected as invalid because it does not satisfy one or more of the mandatory requirements. In these circumstances, requests to the applicant for further information may have to be made. Applications may be refused if this information is not provided within the required timescale.

18.3 There is no discretion to accept an application or claim as valid by waiving a specified fee. This is because the requirements relating to the payment of fees are set down in the relevant Fees Regulations and invalidation will be according to the provisions of those Regulations rather than under the rules.