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SET(M) - payment not taken

Posted: Tue Apr 26, 2011 9:39 pm
by tanya111
I have sent my form SET(M) 2 weeks ago. I checked with Royal Mail my application has arrived at the Durham office the next day. No payment has been taken and no case id has been received. From the forum discussions it looks like payment normally gets taken in a couple of days from receiving the documents. I’m just worried that my application has been lost somewhere. Would you advise to contact the Durham office? If so do you know the phone number for them?

Thank you

Posted: Tue Apr 26, 2011 9:49 pm
by John
What payment are you using?

Posted: Tue Apr 26, 2011 10:54 pm
by tanya111
John wrote:What payment are you using?
I just completed a paper version of the SET(M) with my card details there.

Thank you,
Tanya

Posted: Wed Apr 27, 2011 6:49 am
by John
OK. I think with the couple of bank holidays we have had recently I think you should wait slightly longer before thinking of making contact.

Hopefully the expected entry on your online credit card statement will appear soon.

Posted: Wed Apr 27, 2011 5:39 pm
by tanya111
John wrote:OK. I think with the couple of bank holidays we have had recently I think you should wait slightly longer before thinking of making contact.

Hopefully the expected entry on your online credit card statement will appear soon.
Good news. The payment was taken today.

Thank you so much John for all your help and advice.

Posted: Thu May 26, 2011 4:19 pm
by gd_chandrasekar
Hi

Could you pls let me know what documents should we submit for SET(O) ?

Thanks
C
tanya111 wrote:
John wrote:OK. I think with the couple of bank holidays we have had recently I think you should wait slightly longer before thinking of making contact.

Hopefully the expected entry on your online credit card statement will appear soon.
Good news. The payment was taken today.

Thank you so much John for all your help and advice.