Immigrationboards.com

Hi all,

I have applied for a residence card as an unmarried partner of a qualified European citizen 3 months ago. I have been living in the UK for the past 4 years,first as a student than on PSW and now applying for EEA unmarried partner visa. It has been 3 months since I've applied and I had only received confirmation 7 weeks ago. I am aware that I will have the wait for another 3 months before being able to complain, but I have a family emergency and I am even considering withdrawing an application as I am having enough of not being able to travel or contact the Home Office.
I read on forums that many people managed to talk to a representative and get some sort of information at least- does anyone know what phone number should I call to be able t talk to a person rather than a telephone machine? The number that I have used unsuccessfully is 08450105200. Please help!

Thanks

01516725626

hope this helps

Thanks, it gives same options- no way to get hold of them

I think you go on 1 and click on 2 when it asks again. You will need to wait about 15mins before some picks up but they usually do.

thank you! I will try that than

Asking for the passport back will not affect your application so no need to withdraw it. Just ask for the passport back.

I suggest you email first and follow with a call the following day.

The 0151 number is the same number as the 0845 (just cheaper when calling from a mobile). I think you need to choose option 1, 2 (or 2, 1) to speak to someone.

See how to contact them by email - How can you get your passport back from the UK Border Agency if you need to travel?.

Thanks guys- I appreciate your help.

what email address do you normally use to write to them?

Jambo- my PSW visa expired in the mean time, if I travel than I suppose I wouldn't be able to get back to the UK and send them my passport back .....or I am getting this wrong?

Are you a visa national?

The main issue is boarding a flight. If you manage to get to the border, the CoA letter would be good enough to enter the country.

If you are a non-visa national, you can easily get to the UK. However, if you are a visa national, you won't be able to board the flight. In that case, you will need to apply for a EEA Family Permit from abroad.

In same cases, a request for the return of the passport after 3 months resulted in issuing a RC so you might get lucky and get the passport with the RC.

Thanks a lot!

I managed to get through to them but they wouldn't give out any information. I forgot to send stamped envelop for my documents to be returned and have asked them for the address where to send it to- they gave me a case ID number and said to write it on the cover letter which I should provide with an envelope .
If I have a case ID number does that mean that someone is working on my case already or case ID is given immediately upon receiving the application?