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No answer at Home Office line?
Posted: Tue Apr 22, 2014 11:28 am
by hosok
Hi,
Been trying to chase the H.O for about 2 weeks now any every time I call, no matter what time of the day I get "due to exceptionally high call volume we cannot answer your call" and they disconnect me.
Anyone knows what's that about??
Been trying to call other numbers but they tell me only this line (immigration of EEA) can help me.
Cheers
Re: No answer at Home Office line?
Posted: Tue Apr 22, 2014 12:29 pm
by toofan
what numbers you were trying to call
Re: No answer at Home Office line?
Posted: Tue Apr 22, 2014 12:39 pm
by ice_breaker
hosok wrote:Hi,
Been trying to chase the H.O for about 2 weeks now any every time I call, no matter what time of the day I get "due to exceptionally high call volume we cannot answer your call" and they disconnect me.
Anyone knows what's that about??
Been trying to call other numbers but they tell me only this line (immigration of EEA) can help me.
Cheers
CALL 0151 672 5626 option 2 and 2
Re: No answer at Home Office line?
Posted: Tue Apr 22, 2014 1:38 pm
by hosok
I've been calling 0300 123 2253.
When you call 0151 672 5626 it says that it's the old no and please dial the number above.
Re: No answer at Home Office line?
Posted: Tue Apr 22, 2014 2:57 pm
by LunarGirl
You're right, we cannot get to speak to anyone on the 0300 number. That 0151 number was working last month and now it definetly is NOT.
Re: No answer at Home Office line?
Posted: Tue Apr 22, 2014 7:08 pm
by RixiP
LunarGirl wrote:You're right, we cannot get to speak to anyone on the 0300 number. That 0151 number was working last month and now it definetly is NOT.
Any idea what number does work to talk to someone?
Re: No answer at Home Office line?
Posted: Fri Apr 25, 2014 10:13 am
by hosok
Just tried again, 10am- off-peak time, now a new message says "sorry, due to high call demand we're unable to take your call" and tells me to go to their website. I think they're trying to minimise the calls but this is too aggressive, I've been trying to reach an adviser since the 1st of April!
Re: No answer at Home Office line?
Posted: Fri May 23, 2014 11:34 am
by Gledow
Calls to 0300 123 2253 are being answered again. I called today at 11am and was in the que for just 4 mins.