Email from UKVI: application not processed, more than 3weeks
Posted: Mon Jun 16, 2014 10:14 am
Hi, i received an email today about my application that is not process yet but its 3weeks now and I applied for EEA FAMILY PERMIT which supposed to be treated as priority, worst is they said its not even opened yet. Is this a mistake? By the way, I sent them email last saturday because I cant track my application and I think the tpcontact has a website problem but then its the UKVI who answered me about it. This is the email:
Dear Lady jo Reyes Thank you for contacting the UKVI International enquiry service. This is to inform you further to your query We have checked the status of the application. It has not been processed and hence no decision has been taken. You can drop us an email in few days time and we can check again for you. We have service standards for processing UK visa applications which state that we will process: 90 per cent of non-settlement applications within 3 weeks, 98 per cent within 6 weeks and 100 per cent within 12 weeks of the application date; and 95 per cent of settlement applications within 12 weeks of the application date and 100 per cent within 24 weeks of the application date. 'Each application is assessed individually and processing times may vary, hence applicants are requested to be patient and wait for the processing to be completed. We will contact you once your application has been opened, once a decision has been made or, if necessary, while your application is being considered. We provide country specific information regarding visa processing times on our website Gov.UK. The direct link is https://www.gov.uk/visa-processing-times We hope that this has answered your query. For any further details, or should you need to contact us again please refer our website at https://ukvi-international.faq-help.com/ kind regards Nehorn UK Visas and Immigration International Enquiry service
Dear Lady jo Reyes Thank you for contacting the UKVI International enquiry service. This is to inform you further to your query We have checked the status of the application. It has not been processed and hence no decision has been taken. You can drop us an email in few days time and we can check again for you. We have service standards for processing UK visa applications which state that we will process: 90 per cent of non-settlement applications within 3 weeks, 98 per cent within 6 weeks and 100 per cent within 12 weeks of the application date; and 95 per cent of settlement applications within 12 weeks of the application date and 100 per cent within 24 weeks of the application date. 'Each application is assessed individually and processing times may vary, hence applicants are requested to be patient and wait for the processing to be completed. We will contact you once your application has been opened, once a decision has been made or, if necessary, while your application is being considered. We provide country specific information regarding visa processing times on our website Gov.UK. The direct link is https://www.gov.uk/visa-processing-times We hope that this has answered your query. For any further details, or should you need to contact us again please refer our website at https://ukvi-international.faq-help.com/ kind regards Nehorn UK Visas and Immigration International Enquiry service