Unlawful Boarding denial by Ryaniar ( Compensation)
Posted: Mon Aug 25, 2014 2:16 pm
Hi guys,
Admins please kindly move this post to the right topic or thread.
I am a Non-Eu family member of and EU citizen .I was wrongfully denied boarding a Ryanair flight from Tallinn, Estonia into the UK .I was trying to exercise my EU free movement travelling right by travelling with my EU citizen spouse without the required EEA family permit. I had in my possession proves like Marriage certificates ,children birth certificates e.t.c . I even checked at the airport 2 weeks before my flight with the check in assistance . Handing them relevant related documents including the EU free movement directive and others.The lady never seem to be interested and wanted me to provide a letter from the UK Embassy stating that it is indeed possible for me to get a Code1 stamp at the port of entry .I was denied boarding on the plane and couldn't travel with my family. I have been issued 2 EEA family permits in the past but the last one had expired 2 weeks before my flight . I didn't have enough time to apply for another one .And I thought I would try my luck with Ryanair. This was unsuccessful .I eventually had to travel to Germany on the same day to apply for a new EEA permit. This was granted after 3 weeks and I have since then joined my family in the UK .
Main reason why I am writing this post is to share my experience with other members and also ask how I could make a compensation claim from Ryanair.I did receive in writing the reason why I was denied boarding which included the name of the check-in agent.
I would like to seek advice from members who had previously claimed compensation from Ryanair or other Stupid successfully . Most importantly what email should I write to ?And what details and information is needed to be highlighted ? And in this case how much am I entitled to claim ? (Please note that while trying to board the plane I had with me an Estonian residence permit that does not state that I am a family member of an EU citizen) My intention was to get a Code 1A stamp at the airport in the UK .
Admin : Please kindly move this to the appropriate thread.
Hope to get a response soon and thanks in advance
Best Regards
Ade
Admins please kindly move this post to the right topic or thread.
I am a Non-Eu family member of and EU citizen .I was wrongfully denied boarding a Ryanair flight from Tallinn, Estonia into the UK .I was trying to exercise my EU free movement travelling right by travelling with my EU citizen spouse without the required EEA family permit. I had in my possession proves like Marriage certificates ,children birth certificates e.t.c . I even checked at the airport 2 weeks before my flight with the check in assistance . Handing them relevant related documents including the EU free movement directive and others.The lady never seem to be interested and wanted me to provide a letter from the UK Embassy stating that it is indeed possible for me to get a Code1 stamp at the port of entry .I was denied boarding on the plane and couldn't travel with my family. I have been issued 2 EEA family permits in the past but the last one had expired 2 weeks before my flight . I didn't have enough time to apply for another one .And I thought I would try my luck with Ryanair. This was unsuccessful .I eventually had to travel to Germany on the same day to apply for a new EEA permit. This was granted after 3 weeks and I have since then joined my family in the UK .
Main reason why I am writing this post is to share my experience with other members and also ask how I could make a compensation claim from Ryanair.I did receive in writing the reason why I was denied boarding which included the name of the check-in agent.
I would like to seek advice from members who had previously claimed compensation from Ryanair or other Stupid successfully . Most importantly what email should I write to ?And what details and information is needed to be highlighted ? And in this case how much am I entitled to claim ? (Please note that while trying to board the plane I had with me an Estonian residence permit that does not state that I am a family member of an EU citizen) My intention was to get a Code 1A stamp at the airport in the UK .
Admin : Please kindly move this to the appropriate thread.
Hope to get a response soon and thanks in advance
Best Regards
Ade