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EU settled status not appearing online, but it had been granted.

Posted: Mon Jan 09, 2023 12:23 pm
by Judeu
Hello!
Happy New Year everyone.

I would like to know how to proceed because one of my children's Settled Status, as an EU citizen, is not appearing online. He was granted it in 2019. We got a letter of four pages sent to us after the application. Please, what should I do? I have the reference number. Thanks in advance .

Re: EU settled status not appearing online, but it had been granted.

Posted: Mon Jan 09, 2023 9:07 pm
by kamoe
What happens when you check their status? What's the actual message appearing on the website?

Re: EU settled status not appearing online, but it had been granted.

Posted: Sat Jan 21, 2023 5:58 am
by Judeu
Hello, Sir.
Sorry for the lateness to respond to you. After writing all detail to update the number, doesn't show anything. We went off the country for a holiday and on the way back, the migration officer confirmed to us that my son's status isn't online. He crossed the border because he's gotta an EU passport. I have a letter sent to us confirming his settled status being granted. Please, again if have an idea about how to proceed, it's welcome. Thanks in advance.

Re: EU settled status not appearing online, but it had been granted.

Posted: Sat Jan 21, 2023 11:38 am
by meself2
forum members mentioned there are issues with online status check, eg post2101429.html#p2101429