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Complaint to the BICS regarding a casework error

Posted: Wed Jun 28, 2023 7:26 pm
by i2siss
Hi,

Does a complainant receive an acknowledgement when he/she raises a complaint with the UKVI?

Cheers

Re: Complaint to the BICS regarding a casework error

Posted: Fri Jun 30, 2023 12:58 pm
by secret.simon
You are going to have to help us out with what you mean by "BICS".

It is not a term that we normally come across on these forums and googling it gave me the "British Institute of Cleaning Science" and somehow I have the feeling that that is not what you meant, at least not on this site.

Also, what was the caseworker error?

Re: Complaint to the BICS regarding a casework error

Posted: Sat Jul 01, 2023 7:26 am
by i2siss
Hi secret.simon,

Border, Immigration and Citizenship System (BICS).

Cheers