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Incorrect IHS being calculated

Posted: Mon Jan 13, 2025 3:54 pm
by FrightenedPoster
Dear helpful team of Immigrationboards,

I have received my (Main Applicant) ILR on the GTV route, and my dependents (wife and son) have spent 3 years and 3 months on the GTV dependent route so far. I now need to extend their visa from within the UK.

After the appropriate form was filled, it calculated the IHS for 5 years (£9,055) and not for 3 years (£5,433). This could be because the form neither asked me for how long they wanted the visa for, nor it asked whether the Main Applicant had settled. There is a field for "Do you know [Main Applicant]'s visa end date?", to which I answered no. I felt that including any arbitary date in this section would be incorrect as I now have an ILR.

I wrote to 'ApplyOnlineE-Support@homeoffice.gov.uk' explaining them the situation and even quoted the GT 24.1 and GT 24.2. They replied back saying that there are no "reported" issues (but I was clearly reporting it!?) and that the form is working correctly. They advised me that the case worker will contact me if there are any "payment discrepancies (including top up links/refunds)".

Would you please be able able to advise on the best course of action in these circumstances? It seems there are 2 options,
Option 1): Pay IHS for 5 years and hope that 2 years worth of IHS will be refunded - I feel anxious that what if they issue visas for 5-years. I do not need it for that long and it would be waste of a significant amount of money.
Option 2): In the "Do you know [Main Applicant]'s visa end date?", include an arbitary date of 3 years from the date of submission to force the form to calculate it for 3 years only - the risk I see here is that any expiry date is actually incorrect/misleading and therefore might amount to submitting incorrect information. Of course, I can mitigate it to a certain extent in my cover letter and enclosing a copy of the emails exchanged so far.

Any guidance you can provide is greatly appreciated. Please let me know if you need a copy of the emails. I feel that the Home Office should have a categoric option for such situations, rather than subjecting the applicants to these "workaround solutions", as I imagine that this is a common situation and the Immigration Rules are very clear on the duration of extention in case the Main Applicant has settled.

Many thanks :)

Re: Incorrect IHS being calculated

Posted: Mon Jan 13, 2025 11:42 pm
by Nandini Eravathri
Hi
Have you received any update
I’m in same situation

Re: Incorrect IHS being calculated

Posted: Thu Jan 16, 2025 1:43 pm
by FrightenedPoster
Nandini Eravathri wrote:
Mon Jan 13, 2025 11:42 pm
Hi
Have you received any update
I’m in same situation
Hi Nandini, no, I haven't received any reply from anyone in this forum. The reply from Home Office was not helpful at all and is already summarised in my original post above. In absence of response from anyone here, I will enter the expiry date that is 3 years away from the date of application even though the Main Applicant has an ILR. I think this is a better option because then I am not handing over money to Home Office and hope that they will refund it.

Re: Incorrect IHS being calculated

Posted: Thu Jan 16, 2025 2:51 pm
by lolo2
The dependants extension is three years in the future from the date of submission, option 2.

These forms are not that intuitive, some people encountered that the system still charges five years when doing this. The solution they found was choosing a day before the three years period and the calculation should be for three years.

This has been discussed many times here. UKVI didn't design their immigration systems envisaging that everyone will apply for ILR in the future. That's one of the reasons why these calculations - and fees - are not based on ILR eligibility.

If the applicant pays IHS and then apply for ILR within that paid time, the IHS for the "overlapping" period will not be refunded. That's clearly specified in the refunds policy of the immigration rules.

Re: Incorrect IHS being calculated

Posted: Mon Jan 27, 2025 4:50 pm
by FrightenedPoster
Hi lolo2,

Thanks for your reply and explanation. I have chosen that option and entered an arbitary expiry date that is 3 years in future as I could not take risks of trusting HO with additional 2 years of money.

I agree, they could do better with designing the system - they could simply include an explanatory note next to the expiry date field to help people.

And apologies for asking the question again given that it was already answered elsewhere. Apprecaite your patience and help :)

Thanks

Re: Incorrect IHS being calculated

Posted: Thu Mar 13, 2025 1:17 pm
by FrightenedPoster
Hi lolo2,
Thank you for your advice. I can confirm that my family has now received their visa. :D

Re: Incorrect IHS being calculated

Posted: Fri Mar 14, 2025 11:00 am
by lolo2
Congratulations!