hi,
my friend has applied over a year ago to Home office for a pre settled status visa. she's been in the UK for three years, married to an english guy. They married abroad in albania and she has albanian nationality but indefinite leave to remain in greece where she lived from the age of 6 to 20.
she has a three year spousal visa, expiring July 2021.
The problem is that for over 8 months there has been no update from the Home Office. SHe has complained several times. On the last occasion her complaint was noted and she was told she would be contacted within ten days. On day 11 she was telephoned by the Home office but as she was working, she missed the call. now two weeks later no further contact and no response from HO.
Can anyone suggest how she can elicit a response and actually get some feedback on her application, which is many months overdue?
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