Vinniebaby33 wrote:Hi
Just an update.
Even though I told my bank to make a note that a payment was going to com out of my account, they still declined the payment!
I have had to submit once again the payment slip.
Frustrating!
I understand your frustration. Sorry you had to go through it.
But also consider this and will be helpful to others in future.
1. Always check with your bank/credit card company what is the maximum payment they can allow out without scrutinising. This is linked to your credit score on their system. E.g. They allow person A to spend £3000 no problem but might not allow person B to spend £800.
2. Make sure you tell them that this payment will be going out from your account, but at the same time tell them to lift the fraud check from the account. This can only be lifted for 2 days from the day you ask them to lift it.
3. Give them the apt reason to do it and just be calm/polite to make sure they do it. I know it is our account and money but we have give them the powers to protect it from Fraud and keep it Safe for when we want it.
4. The key is to speak to a customer service representative who knows the ways around the system. You will get people telling you - no it can't be done, it's company policy and I don't have enough access. All the rubbish under the Sun. Stick to your guns and you will get there.
I had to do this twice and the second time I came across someone who was pretty smart and helped me out.
Hope this helps to someone in future.
It seems like a lottery.