
IF YOU HAVENT SENT YOUR APPLICATION

DO NOT USE ONLINE
I have now received the infamous parents details missing letter and sent my paper application again which is like starting from zero after 2 weeks.
Passport Type: Adult (first time)
Method of application: Online
Date of application: 04/02/2015
Declaration form received, being processed: 05/05/2015
Date of receipt of Missing Parent Details Letter: 13/02/2015
Date of Paper Application sent: 13/02/2015
Date of Application received SMS: 19/02/2015
Date of receipt of interview letter: ?
Date of return of documents: ?
Date of passport interview appointment: ?
Date of passport printing SMS:?
Date of passport receipt: ?

really wish I had come here before going with online application which has turned into a complete nightmare. The system is on the "please contact us" status but when I call no one really seems to know whats going on or why the alert has been triggered.
In other words Newport Office is a no no.