British Passport application processing timelines (only)

[sharjeelpk]

Hi All,
I send my application with my wife and daughter on 12/05/2014, Durham OFFICE TOOK MONEY FROM MY ACCOUNT ON 25/5/2014 AND I received message as well.
I have not heard anything after that and worst thing is I didn't make the note of my application reference number. My question is, Is there anyway to trace the application without reference number I mean they should be able to find the progress by surname or postcode (Its a big shame if they cant).
Any contact numbers to ring ?
Any email address to mail ?
or any mailing address to write ?

Thanks in advance

i was in a same problem as u are now, You best ring this no 08456015175 they can get u an update without a barcode...

Thank you very Much Maher, I called on the number you advised and got my interview reference number and guy you attend the call told me that my docs are in post. I had to wait about 20 mints before someone attend my call.

[MP1982]

Hi Sian.b,

I was thinking on the same lines because they just mention 'may' . But eeverycase I have seen in this forum and have heard of have gone through the interview process. I can only wait and see when I get the PP hopefully in next few days. In terms of my name It is very unique and will only be one of us in UK for sure . I will keep this forum updated anyway.

Thank you,

P.s: May be people who have got it with out an interview just kep quiet. With this backlog I can understand HMPO clearing applicaton which doesnt look suspicious with out an interview.

[sian.b]

Hi MP1982

I have wondered the same thing. The Gov.uk passport site says ''Her Majesty’s Passport Office may ask to interview you as part of the application process.’’ Yet every post that I've read so far on this site indicates that people have to be interviewed. Maybe it's a mistake on their site in your case or maybe, they really do not interview everyone. Perhaps it depends on their country of birth, their name, their DOB to see if there is someone with similar details as I think the passport interview is mainly about counteracting identity theft??
Anyone else applied for their first British passport as a naturalised citizen and not needed an interview? I'd be curious to know also.

[MP1982]

Here is an interesting situation.

Applied for my first British Passport (Naturalised citizen) on 15/05/14. Since the 6 weeks period have been passed and not receivng any feedback I started chasing the HMPO customer service. Yesterday spoke to a nice gentleman who wrote an email explaining my case to the officer who is handling my PP checks(need to travel for work soon) and sent that email while I was online. And this morning I get a text saying my PP is bieng printed and I shoudlr receive it soon. Bit strange isnt it? Has anyone is this forum or know anyone who have recevied their first passport with out an interview?

Thank you for your time in reading this post

[guesschinee]

Re: Naturalisation application processing timelines (only)
Passport for: Adult (Durham Office) Application Type: First time (naturalised citizen) Method of application: self Special delivery Date of application: 06/06/2014 Date application received by IPS (post tracking): SMS received: 09/06/2014 Date of receipt of interview letter: waiting Date ...

[maher.786]

Passport for: Adult (Durham Office)
Application Type: First time (naturalised citizen)
Method of application: self Special delivery
Date of application: 21/05/2014
Date application received by IPS (post tracking): 23/05/2014
SMS received: none
Date of receipt of interview letter: 30/06/2014
Date of return of documents:
Date of Passport Appointment: 07/07/2014
Date of Passport Printing SMS received:
Date of Passport Receipt:

[maher.786]

I applied my first adult passport on 20 May 2014 by check and send, to Durham office. not heard anything yet.

Who have the telephone number for Durham office ONLY ? So that I can call them today. Thanks Or if you have any suggestions for me?

ring this no 08456015175, they can help you getting ur application processed on a fast track...

[maher.786]

Hi All,
I send my application with my wife and daughter on 12/05/2014, Durham OFFICE TOOK MONEY FROM MY ACCOUNT ON 25/5/2014 AND I received message as well.
I have not heard anything after that and worst thing is I didn't make the note of my application reference number. My question is, Is there anyway to trace the application without reference number I mean they should be able to find the progress by surname or postcode (Its a big shame if they cant).
Any contact numbers to ring ?
Any email address to mail ?
or any mailing address to write ?

Thanks in advance

i was in a same problem as u are now, You best ring this no 08456015175 they can get u an update without a barcode...

[Jordiie]

khanjaan:
Your passport should be deliverd either today or tomorrow, they don't need a signature so you don't need to be at home. Your documents should be recived within 2 weeks of reviving your passport.
Recived mine this morning so my awaited journey is finally over

[khanjaan]

Application Timeline
Passport for: Adult
Application Type: New first adult passport
Method of application: Check & Send or Postal Hackney
Date of application: 23/05/14
Date application received by IPS: 28/05/14
SMS Received : 28/05/14
Date of return of documents:
Date of receipt of interview letter: 24/06/14
Date of Passport Appointment: 01/07/14
Date of Passport Receipt:
I received the text message today saying the passport is being printed i dont know when it will come they said 2 working days i want to know what is DX timing of delivery so i want to be indoors does any one know.
because me and my wife at work majority of the time so dont want to miss it .
And i still haven't received my document back from them does anyone know how long it takes.

[powerfox]

Hi All,
I send my application with my wife and daughter on 12/05/2014, Durham OFFICE TOOK MONEY FROM MY ACCOUNT ON 25/5/2014 AND I received message as well.
I have not heard anything after that and worst thing is I didn't make the note of my application reference number. My question is, Is there anyway to trace the application without reference number I mean they should be able to find the progress by surname or postcode (Its a big shame if they cant).
Any contact numbers to ring ?
Any email address to mail ?
or any mailing address to write ?

Thanks in advance

Don't u have barcode?

No I don't. Only thing I got is post office receipt of special delivery.

I suggest them contact and ask them about it.

[powerfox]

Hi Powerfox

What does 'AB' processing team mean and what do they do exactly which is different to anyone answering the phone?
If it works to ask to speak to them we will need to do it. Applied 3rd June, at Durham, travelling the end of this month and no communication from them!

Thanks

AB is team that look to your case. If you can explain your situation to them, say 9 weeks passed nothing heard, can I get connected to AB. Few of staff on can say - sorry but we can't do anything, but I advice you to keep trying.

[anandv76]

3 passport applications

Passport for: 1 Minor, 1 Adult
Application Type: New
Method of application: Secure next day delivery in non-bend envelope, enclosing a cover letter requesting to not bend the certificate and to use the enclosed non-bend self-addressed secure next day delivery stamped envelope
Date of application: 13-May-2014
Date application received by IPS: 16-May-2014 by Peterborough Passport Office
Online enquiry raised: 10-Jun-2014
Reply to enquiry received: 11-Jun-2014
Date of receipt of interview letter: 14-Jun-2014
Date of return of documents: 17-Jun-2014
Date of Passport Appointment: 21-Jun-2014 (Chelmsford as London fully booked for 4 weeks)
Date of Passport Receipt: 24-Jun-2014

Passport for: 1 Adult
Application Type: New
Method of application: Secure next day delivery in non-bend envelope, enclosing a cover letter requesting to not bend the certificate and to use the enclosed non-bend self-addressed secure next day delivery stamped envelope
Date of application: 23-May-2014
Date application received by IPS: 27-May-2014 by Peterborough Passport Office
Online enquiry raised: 16-Jun-2014
Reply to enquiry received: 19-Jun-2014
Date of receipt of interview letter: 24-Jun-2014
Date of return of documents:25-Jun-2014
Date of Passport Appointment: 29-Jun-2014 Yes, Sunday at London even though i was told only a week or so ago that London was fully booked for 4 weeks)
Date of Passport Receipt: 1-Jul-2014 (expected)

[RE_G]

Passport for: Adults (Wife and Self)
Application Type: First Adult (naturalised citizen)
Method of application: PO Check & Send (Glasgow)
Date of application: 30/05/2014
Date application received by IPS: 04/06/2014 (wife - Belfast); 06/06/2014 (self - Peterborough)
SMS received: 06/06/2014
Date of receipt of interview letter: waiting
Date of return of documents: waiting
Date of Passport Appointment: waiting
Date of Passport Printing SMS received: waiting
Date of Passport Receipt: Waiting

Has this (two applications sent together but reaching two different offices) happened to anyone before? Have called the 0300 (and the Peterborough) numbers, no real help

[reddy009]

Thanks dude. i will do the same

[akash08]

[quote="techie_09Hi Akash,

Can you please tell me the email id from which you received response for Online progress enquiry? I received email reply from ukpa@reply.co.uk.

Regards[/quote]

I also got reply from the same address.

[akash08]

Could you please send me the template to write to MP?

Thanks

Hi,

I did not use any template. Here is what I wrote (and note that I do not know if it is a coincidence that my applicaiton was examined very soon after this)

My wife (<Insert Name>) and I applied for our first adult passport through
Passport check and send service on 10/05/2014. Our reference numbers
are <ref number> and <ref number>. We have made several enquiries about the
progress of our application and came to know that they were received in
the Durham office on 15/05/2014. Even after 6 weeks from the office
receiving the documents, we have not yet received the interview letters
whereas the expected standard time to get the printed passport is
maximum 6 weeks.

Every time I call the passport enquiry line they have one standard
reply which I have read number of times in the newspaper and I know has
been heard in the house of commons that I am simply unlucky to apply
during an unprecedented peak time. I would have understood this and
patiently wait if I was told an expected time. I know at least 7
persons who have applied weeks after me and have received their
passports and all of them were first time applicants like me. So, the
whole process appears complete random to me and that is what scares me
as there is no defined expectation, no queue and none can tell me when
my files will be examined, all they advise me is to wait indefinitely.

We have planned travel to India in the 1st week of August and that is
the only time we can travel and after getting our British passport, we
have to apply for Indian visa and time is running out.

In this circumstance, I can only think of your intervention as the last
resort. May I request you to please escalate my case?

[shiva29]

Hello friends,

I have recently filled the passport application thru online ( after I became naturalized as British from 5 yrs work VISA) and submitted the form to the Peterborough office by post.

I have learnt that, the parents details didn’t ask during fill the application in online as there in the paper based application form ( if you get the form from Post office) , so wonder if anyone faced the same problem and how do you manage to get the passport. Did they send any additional form and ask to fill it and send it back...

Please advise your experience on the online based application and how it went on ?

looking forward for any advice on that please.


Thanks

[sian.b]

Hi Powerfox

What does 'AB' processing team mean and what do they do exactly which is different to anyone answering the phone?
If it works to ask to speak to them we will need to do it. Applied 3rd June, at Durham, travelling the end of this month and no communication from them!

Thanks

[sharjeelpk]

Hi All,
I send my application with my wife and daughter on 12/05/2014, Durham OFFICE TOOK MONEY FROM MY ACCOUNT ON 25/5/2014 AND I received message as well.
I have not heard anything after that and worst thing is I didn't make the note of my application reference number. My question is, Is there anyway to trace the application without reference number I mean they should be able to find the progress by surname or postcode (Its a big shame if they cant).
Any contact numbers to ring ?
Any email address to mail ?
or any mailing address to write ?

Thanks in advance

Don't u have barcode?

No I don't. Only thing I got is post office receipt of special delivery.

[powerfox]

Hi All,
I send my application with my wife and daughter on 12/05/2014, Durham OFFICE TOOK MONEY FROM MY ACCOUNT ON 25/5/2014 AND I received message as well.
I have not heard anything after that and worst thing is I didn't make the note of my application reference number. My question is, Is there anyway to trace the application without reference number I mean they should be able to find the progress by surname or postcode (Its a big shame if they cant).
Any contact numbers to ring ?
Any email address to mail ?
or any mailing address to write ?

Thanks in advance

Don't u have barcode?

[sharjeelpk]

Hi All,
I send my application with my wife and daughter on 12/05/2014, Durham OFFICE TOOK MONEY FROM MY ACCOUNT ON 25/5/2014 AND I received message as well.
I have not heard anything after that and worst thing is I didn't make the note of my application reference number. My question is, Is there anyway to trace the application without reference number I mean they should be able to find the progress by surname or postcode (Its a big shame if they cant).
Any contact numbers to ring ?
Any email address to mail ?
or any mailing address to write ?

Thanks in advance

[powerfox]

Same here, no response from Durham since we applied on 15/05/2014, called 0300 222 0000, they even could not find the details, disgrace

When you call, tell them connect you to AB progress team. My dad in same situation as you. Durham office is disaster. Today, we've managed to get on hold of them. If they didn't sent you interview, you probably might need to wait for the letter, where they write something missing (usually original passport).

Update on my case
Passport for: Adult
Application Type: First time (naturalised citizen)
Method of application: PO Check & Send
Date of application: 21/05/2014
Date application received by IPS (post tracking): 23/05/2014
SMS received: 26/05/2014
Date of receipt of interview letter: 20/06/2014
Date of return of documents: 20/06/2014
Date of Passport Appointment: 30/06/2014
Date of Passport Printing SMS received: 1/07/2014
Date of Passport Receipt: Waiting

[powerfox]

Double post.

[humanvoid]

Same here, no response from Durham since we applied on 15/05/2014, called 0300 222 0000, they even could not find the details, disgrace