British Passport application processing timelines (only)

[majamcr]

Congratulations babyface123! Can you please tell us which Passport Office is dealing with your application? Thanks!

[babyface123]

Application Type: First adult passport
Method of application: PO check and send
Date of application: 25/04/2014
Date of application received by IPS: N/A
Date SMS received: 01/05/2014
Date of method of fees: cash
Date of return of documents: waiting
Date of receipt of interview letter: 14/06/14 (dated 12/06/14
Date of interview appointment: 21/06/14
Date of SMS that Passport is being printed:
Date of Passport Receipt: waiting

After over six weeks of waiting for the interview letter it finally arrived. thanks be to God.
I hope all you guys that are waiting the process would speed up.
i will update you on the out come. Thanks guys for your help and reassurance.

[farrukhnizam]

Passport for: Adult
Application Type: New (Naturalized)
Method of application: Check and Send Service
Date of application: 12/05/2014
Date application received by IPS: 16th of May
Date of SMS Received: not received yet
Date of return of documents: Awaiting
Date of receipt of interview letter: Received on 14th of June (Dated on 12th of June)
Date of Passport Appointment: TBA
Date of Passport Receipt: TBA

[Jordiie]

Passport for: Adult
Application Type: First Adul Passport
Method of application: Online
Date of application: 14th May
Date of Fees deduction: N/A
Date application received by IPS: 14th May
Sent documents the following day: 15th May
SMS recieved: Never
Date of receipt of interview letter: still waiting
Date of return of documents: Still waiting
Date of Passport Appointment: Still waiting
Date of Passport Receipt: TBA

I called the 0300 number twice and was advised that my passport would be with me before the 2nd of July as I fly out to Portugal on this date, my online application status still says ' declaration form recived being processed' does anyone know if this status changes when it's being assed?
Good luck

[BCMN1]

Hi,

I used the same number: 0300 222 0000

And got a call back from Peterbotough office within 48hrs.

That was last Saturday.

Had my interview yesterday at Chelmsford Passport Office:

Here are the questions asked by a very nice lady:

Do you know why are you here?
What is your full name?
Spell your full name.
Have you ever changed your name?
Date of birth?
Where do you live?
Your full address.
How long it took you to get here?
Did you use sat nav?
When and where was your Citizenship ceremony?
Who signed the referee part?
Where were you born?
Who do you bank with?
How many credit cards you hold and name of providers?
Tell me about yourself?
Are you planning to travel with your British Passport?

After this the lady said, thats it and you'll get your passport in 7-10 working days.

[Haidi5]

Hi Guys,
Just reading Daily Mail online which is publishing passport news on there front page for Saturday. Now they blaming migrants first time passport application for huge back log. Also in the article they saying the whistleblower from passport office said that they have pushed back all the first time passport applications to clear the renewal back log.

[junk2014]

HI Junk2014,

Please can you advise me , what was the form they sent to you for asking the parents ( missing detail) as i recently filled and sent to them on 09/06/2014 and even i didnt get any where to enter my parents detail section when i filled it on the online application. After i sent only i read your thread and understand that the same problem is going to be for me as well.

What is your suggestion, shall i wait until they send me the additional form asking my parents detail or shall i fill the form which is available in post office on the parents detail section and send to them by adding my passport application reference number.

What is your suggestion and advise me what kind of form they sent to you by asking the parents detail.

Thanks

Shiva29
The form seemed to be a full paper application that I filled in completely, not just the parents section. It was 1 sheet, but folded so you had 4 pages. Don't know if it was the same as from the post office as they sent it to me.
If in the summary section of the printouts you did there is no mention of parents, then it might be worth a try to send in the paper form as well. The paper form I received had a barcode in the box at the top already, so I don't know if this was tied to my application or not.I don't know what would be on a form that you get from the post office. You can see.
I suppose that so long as you send a letter explaining what it is for and include the reference number from the online application, they might be able to keep it together. I do remember that this form went to a different PO box than the original application was sent to. Don't know if this would make a difference. The letter came with a self adhesive address label so I don't remember what it was.The other thing was that if the paper form was countersigned by the same person as the original form and photos were, I didn't have to send any more in. If I needed to get someone else to countersign the form, then I had to send more photos signed by this new person.
Hope this helps.

Thanks ...

From you reply, just one question, the form you got from them, did you get the counterpart sign agin and sent to them or you just filled only your details along with parents info. Did they ask you to fill agin the counterparts and phots section as well pls ?

I phoned them and one of the guy in the passport advisery team suggested that, take the form from post office and fill only the parents section and mentioned your online application reference, that would be enough...but not sure where it would go and my application just sent to them 3 days ago.....

I had to get the countersignatory done again, the whole form. The only thing I didn't do was send in more photos as I had the same person countersign it for me.
The other thing you can do is just wait for them to get in touch with you.

[WHS]

[quote="WHS"]Passport for: Adult First Time
Application Type: New
Method of application: Post Office C&S
Date of application: 22 April 2014
Date application received by HMPO: 25 April 2014 (Durham)
Date SMS Received: 28 April 2014
Date of receipt of interview letter: 07/06/2014
Date of Passport Appointment: 10/06/2014
Date of return of documents: 06/06/2014
Date SMS Received: 11/06/2014
Date of Passport Receipt: 13/06/2014

That took a total of 7 years, 5 months and 11 days! Thank you for all the support.

[majamcr]

Liverpool Office seems to have a big backlog at the moment. Anyone here sent their application to Liverpool? Could you please share a contact telephone number of the Liverpool Office if you have one -- thanks in advance!

[Daymohktim]

Passport for: Adult
Application Type: First time (naturalised citizen)
Method of application: PO Check & Send
Date of application: 04/June/2014
SMS received: 10/June/2014
Date of receipt of interview letter: Waiting
Date of return of documents: Waiting
Date of Passport Appointment: Waiting
Date of Passport Receipt: Waiting

[majamcr]

Yet another article on the passport applications backlog:
http://www.theguardian.com/politics/201 ... e-year-ago

There seem to be two reasons for the current delay in processing passport applications:
1. Home Office closed passport desks at overseas embassies so British people living overseas also have to send their passport applications to the UK
2. Passport fees for overseas applications were reduced recently and many overseas applicants applied shortly after

I applied (from the UK) for the first adult passport for me and for the first child passports for my two kids exactly 6 weeks ago and still waiting. Was told by the passport advice line that the current turnaround times are 6-8 weeks and that I might hear from the Passport Office next week. Fingers crossed.

[powerfox]

For over-16s applying for their first adult passport, the Passport Service says people should allow for at least six weeks to receive it.

[powerfox]

Passport for: Adult
Application Type: First time (naturalised citizen)
Method of application: PO Check & Send
Date of application: 21/05/2014
Date application received by IPS (post tracking): 23/05/2014
SMS received: 26/05/2014
Date of receipt of interview letter: Waiting
Date of return of documents: Waiting
Date of Passport Appointment: Waiting
Date of Passport Receipt: Waiting

[tblum]

I haven't received an SMS either, and I submitted mine on 28th May...

[etoklem]

Application Type: New
Method of application: Check and Send
Date of application: 03/06/2014
Date SMS Received:
Date of return of documents:
Date of receipt of interview letter:
Date of interview appointment:
Date of SMS that Passport is being printed:
Date of Passport Receipt:

No SMS received still! See that most people get sms confirmations. Are there people who haven't with similar timelines ?

[19eggs]

My application is at Peterborough Office.

I called to check whether they can send me my supporting docs before hand as Im travelling next week.

Couple of very helping customer service advisors assisted me in not only returning my docs but also got interview letter at the same time.

I booked my interview today at Chelmsford, Essex Passport Office as I didnt mind traveling for it any where in the UK.

Thanks, BCMN1. When is your interview? As my residence is North Finchley, London, my closest place for interview would be Victoria, London. I doubt, I will get an appointment so might have to book at Chelmsford as well or Luton or Crawley. Please share your experience.

Does anyone know how the application is allocated to different Passport Offices ? Does it go to the central office and then gets sent from there or depending on the area of application, the PO sends it to the designated office?

[tunjy]

Please,what telephone number can I call to check for my passport application update?
03002220000 is not working.

[keerthi]

Hi ,

Is there anyway to know which office we are dealing with?

When I asked in Post office while submitting the form, they pointed the address written on the application envelope which is Peterborough. Is this correct?

Regards,
Keerthi

[shiva29]

Application Timeline

Passport for: Adult First Time
Application Type: New (Registered Citizen)
Method of application: Online (BETA)
Date of application: 24 Apr 2014 online, 29 Apr 2014 posted additional form
Date application received by HMPO: 1 May 2014 (Signed For)
Date SMS Received: 4 Jun 2014 (after sending in additional paper form)
Date of return of documents:
Date of receipt of interview letter:
Date of Passport Appointment:
Date of Passport Receipt:

Other Updates:
Date: 29 May 2014
Description: Received letter (dated 26 May 2014) saying that I had missed some sections of the form (which I don't think so as the online system says that you can't proceed to the next section without completing the current section). They sent a paper form and asked that I fill it in and send it back. Posted 30 May 2014
As mentioned by Skimatic, it was the parents section that turned out to be missing.

HI Junk2014,

Please can you advise me , what was the form they sent to you for asking the parents ( missing detail) as i recently filled and sent to them on 09/06/2014 and even i didnt get any where to enter my parents detail section when i filled it on the online application. After i sent only i read your thread and understand that the same problem is going to be for me as well.

What is your suggestion, shall i wait until they send me the additional form asking my parents detail or shall i fill the form which is available in post office on the parents detail section and send to them by adding my passport application reference number.

What is your suggestion and advise me what kind of form they sent to you by asking the parents detail.

Thanks

Shiva29
The form seemed to be a full paper application that I filled in completely, not just the parents section. It was 1 sheet, but folded so you had 4 pages. Don't know if it was the same as from the post office as they sent it to me.
If in the summary section of the printouts you did there is no mention of parents, then it might be worth a try to send in the paper form as well. The paper form I received had a barcode in the box at the top already, so I don't know if this was tied to my application or not.I don't know what would be on a form that you get from the post office. You can see.
I suppose that so long as you send a letter explaining what it is for and include the reference number from the online application, they might be able to keep it together. I do remember that this form went to a different PO box than the original application was sent to. Don't know if this would make a difference. The letter came with a self adhesive address label so I don't remember what it was.The other thing was that if the paper form was countersigned by the same person as the original form and photos were, I didn't have to send any more in. If I needed to get someone else to countersign the form, then I had to send more photos signed by this new person.
Hope this helps.

Thanks ...

From you reply, just one question, the form you got from them, did you get the counterpart sign agin and sent to them or you just filled only your details along with parents info. Did they ask you to fill agin the counterparts and phots section as well pls ?

I phoned them and one of the guy in the passport advisery team suggested that, take the form from post office and fill only the parents section and mentioned your online application reference, that would be enough...but not sure where it would go and my application just sent to them 3 days ago.....

[dayana173]

Hello,

Could you tell me how your passports and supporting documents were delivered?

I am asking because DX Security Delivery told me that they will ask for identification document when they are delivering supporting documents and passports. I spoke with ISP and they told me that they should not ask me for identification document.

The problem is that I do not have driving liscence and my passport is with them. I live with my parents sp I do not have utility bills on my name. However, I have ID card from my country of origine which is Bulgaria and my name is written in English as well on the card and my photograph can be seen clearly. They mentioned as well that I can show my debit card and the bank statement.

I will be very thankful if you share your experiences.

[junk2014]

Application Timeline

Passport for: Adult First Time
Application Type: New (Registered Citizen)
Method of application: Online (BETA)
Date of application: 24 Apr 2014 online, 29 Apr 2014 posted additional form
Date application received by HMPO: 1 May 2014 (Signed For)
Date SMS Received: 4 Jun 2014 (after sending in additional paper form)
Date of return of documents:
Date of receipt of interview letter:
Date of Passport Appointment:
Date of Passport Receipt:

Other Updates:
Date: 29 May 2014
Description: Received letter (dated 26 May 2014) saying that I had missed some sections of the form (which I don't think so as the online system says that you can't proceed to the next section without completing the current section). They sent a paper form and asked that I fill it in and send it back. Posted 30 May 2014
As mentioned by Skimatic, it was the parents section that turned out to be missing.

HI Junk2014,

Please can you advise me , what was the form they sent to you for asking the parents ( missing detail) as i recently filled and sent to them on 09/06/2014 and even i didnt get any where to enter my parents detail section when i filled it on the online application. After i sent only i read your thread and understand that the same problem is going to be for me as well.

What is your suggestion, shall i wait until they send me the additional form asking my parents detail or shall i fill the form which is available in post office on the parents detail section and send to them by adding my passport application reference number.

What is your suggestion and advise me what kind of form they sent to you by asking the parents detail.

Thanks

Shiva29
The form seemed to be a full paper application that I filled in completely, not just the parents section. It was 1 sheet, but folded so you had 4 pages. Don't know if it was the same as from the post office as they sent it to me.
If in the summary section of the printouts you did there is no mention of parents, then it might be worth a try to send in the paper form as well. The paper form I received had a barcode in the box at the top already, so I don't know if this was tied to my application or not.I don't know what would be on a form that you get from the post office. You can see.
I suppose that so long as you send a letter explaining what it is for and include the reference number from the online application, they might be able to keep it together. I do remember that this form went to a different PO box than the original application was sent to. Don't know if this would make a difference. The letter came with a self adhesive address label so I don't remember what it was.The other thing was that if the paper form was countersigned by the same person as the original form and photos were, I didn't have to send any more in. If I needed to get someone else to countersign the form, then I had to send more photos signed by this new person.
Hope this helps.

[junk2014]

Can you share the peterborough office contact no please if possible?

0845 601 5549
As someone else mentioned also, the guy that I spoke to was very helpful. It seems that it can be a lucky dip as to which office you are dealing with and whom answers.

[junk2014]

Application Timeline

Passport for: Adult
Application Type: New - First time (Registered Citizen)
Method of application: Online (BETA)
Date of application: 24 Apr 2014 online, 29 May 2014 posted additional form
Date application received by HMPO: 1 May 2014 (Signed For)
HMPO Office: Peterborough
Date SMS Received: 4 Jun 2014 (after sending in additional paper form)
Date of receipt of interview letter: 11 Jun 2014
Date of return of documents: 12 Jun 2014
Date of Passport Appointment: 13 Jun 2014
Date of Passport Receipt:

Other Updates:
Date: 29 May 2014
Description: Received letter (dated 26 May 2014) saying that I had missed some sections of the form (which I don't think so as the online system says that you can't proceed to the next section without completing the current section). They sent a paper form and asked that I fill it in and send it back. Posted 30 May 2014
As mentioned by Skimatic, it was the parents section that turned out to be missing.

Date: 10 Jun 2014
Description: Rang Peterborough in relation to another question and during the process of the call found out that my interview letter was due to be posted today, however, the guy also gave me the reference number and phone number to call to make the appointment instead of having to wait for the letter to then do it.

[Raaj21]

Just been reading the news regarding the mess at the passport offices and if you watch the videos both May & Cameron deny that it's really an issue.

Guess it's to take on twitter and message Mr. Prime Minister directly - if all of us with outstanding issues did that then he'd realise what a mess they are!!

http://www.bbc.co.uk/news/uk-politics-27795071

Here's the twitter ID @David_Cameron

[shiva29]

Application Timeline

Passport for: Adult First Time
Application Type: New (Registered Citizen)
Method of application: Online (BETA)
Date of application: 24 Apr 2014 online, 29 Apr 2014 posted additional form
Date application received by HMPO: 1 May 2014 (Signed For)
Date SMS Received: 4 Jun 2014 (after sending in additional paper form)
Date of return of documents:
Date of receipt of interview letter:
Date of Passport Appointment:
Date of Passport Receipt:

Other Updates:
Date: 29 May 2014
Description: Received letter (dated 26 May 2014) saying that I had missed some sections of the form (which I don't think so as the online system says that you can't proceed to the next section without completing the current section). They sent a paper form and asked that I fill it in and send it back. Posted 30 May 2014
As mentioned by Skimatic, it was the parents section that turned out to be missing.

HI Junk2014,

Please can you advise me , what was the form they sent to you for asking the parents ( missing detail) as i recently filled and sent to them on 09/06/2014 and even i didnt get any where to enter my parents detail section when i filled it on the online application. After i sent only i read your thread and understand that the same problem is going to be for me as well.

What is your suggestion, shall i wait until they send me the additional form asking my parents detail or shall i fill the form which is available in post office on the parents detail section and send to them by adding my passport application reference number.

What is your suggestion and advise me what kind of form they sent to you by asking the parents detail.

Thanks