British Passport application processing timelines (only)

[powerfox]

Passport for: Adult
Application Type: First time (naturalised citizen)
Method of application: PO Check & Send
Date of application: 21/05/2014
Date application received by IPS (post tracking): 23/05/2014
SMS received: 26/05/2014
Date of receipt of interview letter: Waiting
Date of return of documents: Waiting
Date of Passport Appointment: Waiting
Date of Passport Receipt: Waiting

[tblum]

I haven't received an SMS either, and I submitted mine on 28th May...

[etoklem]

Application Type: New
Method of application: Check and Send
Date of application: 03/06/2014
Date SMS Received:
Date of return of documents:
Date of receipt of interview letter:
Date of interview appointment:
Date of SMS that Passport is being printed:
Date of Passport Receipt:

No SMS received still! See that most people get sms confirmations. Are there people who haven't with similar timelines ?

[19eggs]

My application is at Peterborough Office.

I called to check whether they can send me my supporting docs before hand as Im travelling next week.

Couple of very helping customer service advisors assisted me in not only returning my docs but also got interview letter at the same time.

I booked my interview today at Chelmsford, Essex Passport Office as I didnt mind traveling for it any where in the UK.

Thanks, BCMN1. When is your interview? As my residence is North Finchley, London, my closest place for interview would be Victoria, London. I doubt, I will get an appointment so might have to book at Chelmsford as well or Luton or Crawley. Please share your experience.

Does anyone know how the application is allocated to different Passport Offices ? Does it go to the central office and then gets sent from there or depending on the area of application, the PO sends it to the designated office?

[tunjy]

Please,what telephone number can I call to check for my passport application update?
03002220000 is not working.

[keerthi]

Hi ,

Is there anyway to know which office we are dealing with?

When I asked in Post office while submitting the form, they pointed the address written on the application envelope which is Peterborough. Is this correct?

Regards,
Keerthi

[shiva29]

Application Timeline

Passport for: Adult First Time
Application Type: New (Registered Citizen)
Method of application: Online (BETA)
Date of application: 24 Apr 2014 online, 29 Apr 2014 posted additional form
Date application received by HMPO: 1 May 2014 (Signed For)
Date SMS Received: 4 Jun 2014 (after sending in additional paper form)
Date of return of documents:
Date of receipt of interview letter:
Date of Passport Appointment:
Date of Passport Receipt:

Other Updates:
Date: 29 May 2014
Description: Received letter (dated 26 May 2014) saying that I had missed some sections of the form (which I don't think so as the online system says that you can't proceed to the next section without completing the current section). They sent a paper form and asked that I fill it in and send it back. Posted 30 May 2014
As mentioned by Skimatic, it was the parents section that turned out to be missing.

HI Junk2014,

Please can you advise me , what was the form they sent to you for asking the parents ( missing detail) as i recently filled and sent to them on 09/06/2014 and even i didnt get any where to enter my parents detail section when i filled it on the online application. After i sent only i read your thread and understand that the same problem is going to be for me as well.

What is your suggestion, shall i wait until they send me the additional form asking my parents detail or shall i fill the form which is available in post office on the parents detail section and send to them by adding my passport application reference number.

What is your suggestion and advise me what kind of form they sent to you by asking the parents detail.

Thanks

Shiva29
The form seemed to be a full paper application that I filled in completely, not just the parents section. It was 1 sheet, but folded so you had 4 pages. Don't know if it was the same as from the post office as they sent it to me.
If in the summary section of the printouts you did there is no mention of parents, then it might be worth a try to send in the paper form as well. The paper form I received had a barcode in the box at the top already, so I don't know if this was tied to my application or not.I don't know what would be on a form that you get from the post office. You can see.
I suppose that so long as you send a letter explaining what it is for and include the reference number from the online application, they might be able to keep it together. I do remember that this form went to a different PO box than the original application was sent to. Don't know if this would make a difference. The letter came with a self adhesive address label so I don't remember what it was.The other thing was that if the paper form was countersigned by the same person as the original form and photos were, I didn't have to send any more in. If I needed to get someone else to countersign the form, then I had to send more photos signed by this new person.
Hope this helps.

Thanks ...

From you reply, just one question, the form you got from them, did you get the counterpart sign agin and sent to them or you just filled only your details along with parents info. Did they ask you to fill agin the counterparts and phots section as well pls ?

I phoned them and one of the guy in the passport advisery team suggested that, take the form from post office and fill only the parents section and mentioned your online application reference, that would be enough...but not sure where it would go and my application just sent to them 3 days ago.....

[dayana173]

Hello,

Could you tell me how your passports and supporting documents were delivered?

I am asking because DX Security Delivery told me that they will ask for identification document when they are delivering supporting documents and passports. I spoke with ISP and they told me that they should not ask me for identification document.

The problem is that I do not have driving liscence and my passport is with them. I live with my parents sp I do not have utility bills on my name. However, I have ID card from my country of origine which is Bulgaria and my name is written in English as well on the card and my photograph can be seen clearly. They mentioned as well that I can show my debit card and the bank statement.

I will be very thankful if you share your experiences.

[junk2014]

Application Timeline

Passport for: Adult First Time
Application Type: New (Registered Citizen)
Method of application: Online (BETA)
Date of application: 24 Apr 2014 online, 29 Apr 2014 posted additional form
Date application received by HMPO: 1 May 2014 (Signed For)
Date SMS Received: 4 Jun 2014 (after sending in additional paper form)
Date of return of documents:
Date of receipt of interview letter:
Date of Passport Appointment:
Date of Passport Receipt:

Other Updates:
Date: 29 May 2014
Description: Received letter (dated 26 May 2014) saying that I had missed some sections of the form (which I don't think so as the online system says that you can't proceed to the next section without completing the current section). They sent a paper form and asked that I fill it in and send it back. Posted 30 May 2014
As mentioned by Skimatic, it was the parents section that turned out to be missing.

HI Junk2014,

Please can you advise me , what was the form they sent to you for asking the parents ( missing detail) as i recently filled and sent to them on 09/06/2014 and even i didnt get any where to enter my parents detail section when i filled it on the online application. After i sent only i read your thread and understand that the same problem is going to be for me as well.

What is your suggestion, shall i wait until they send me the additional form asking my parents detail or shall i fill the form which is available in post office on the parents detail section and send to them by adding my passport application reference number.

What is your suggestion and advise me what kind of form they sent to you by asking the parents detail.

Thanks

Shiva29
The form seemed to be a full paper application that I filled in completely, not just the parents section. It was 1 sheet, but folded so you had 4 pages. Don't know if it was the same as from the post office as they sent it to me.
If in the summary section of the printouts you did there is no mention of parents, then it might be worth a try to send in the paper form as well. The paper form I received had a barcode in the box at the top already, so I don't know if this was tied to my application or not.I don't know what would be on a form that you get from the post office. You can see.
I suppose that so long as you send a letter explaining what it is for and include the reference number from the online application, they might be able to keep it together. I do remember that this form went to a different PO box than the original application was sent to. Don't know if this would make a difference. The letter came with a self adhesive address label so I don't remember what it was.The other thing was that if the paper form was countersigned by the same person as the original form and photos were, I didn't have to send any more in. If I needed to get someone else to countersign the form, then I had to send more photos signed by this new person.
Hope this helps.

[junk2014]

Can you share the peterborough office contact no please if possible?

0845 601 5549
As someone else mentioned also, the guy that I spoke to was very helpful. It seems that it can be a lucky dip as to which office you are dealing with and whom answers.

[junk2014]

Application Timeline

Passport for: Adult
Application Type: New - First time (Registered Citizen)
Method of application: Online (BETA)
Date of application: 24 Apr 2014 online, 29 May 2014 posted additional form
Date application received by HMPO: 1 May 2014 (Signed For)
HMPO Office: Peterborough
Date SMS Received: 4 Jun 2014 (after sending in additional paper form)
Date of receipt of interview letter: 11 Jun 2014
Date of return of documents: 12 Jun 2014
Date of Passport Appointment: 13 Jun 2014
Date of Passport Receipt:

Other Updates:
Date: 29 May 2014
Description: Received letter (dated 26 May 2014) saying that I had missed some sections of the form (which I don't think so as the online system says that you can't proceed to the next section without completing the current section). They sent a paper form and asked that I fill it in and send it back. Posted 30 May 2014
As mentioned by Skimatic, it was the parents section that turned out to be missing.

Date: 10 Jun 2014
Description: Rang Peterborough in relation to another question and during the process of the call found out that my interview letter was due to be posted today, however, the guy also gave me the reference number and phone number to call to make the appointment instead of having to wait for the letter to then do it.

[Raaj21]

Just been reading the news regarding the mess at the passport offices and if you watch the videos both May & Cameron deny that it's really an issue.

Guess it's to take on twitter and message Mr. Prime Minister directly - if all of us with outstanding issues did that then he'd realise what a mess they are!!

http://www.bbc.co.uk/news/uk-politics-27795071

Here's the twitter ID @David_Cameron

[shiva29]

Application Timeline

Passport for: Adult First Time
Application Type: New (Registered Citizen)
Method of application: Online (BETA)
Date of application: 24 Apr 2014 online, 29 Apr 2014 posted additional form
Date application received by HMPO: 1 May 2014 (Signed For)
Date SMS Received: 4 Jun 2014 (after sending in additional paper form)
Date of return of documents:
Date of receipt of interview letter:
Date of Passport Appointment:
Date of Passport Receipt:

Other Updates:
Date: 29 May 2014
Description: Received letter (dated 26 May 2014) saying that I had missed some sections of the form (which I don't think so as the online system says that you can't proceed to the next section without completing the current section). They sent a paper form and asked that I fill it in and send it back. Posted 30 May 2014
As mentioned by Skimatic, it was the parents section that turned out to be missing.

HI Junk2014,

Please can you advise me , what was the form they sent to you for asking the parents ( missing detail) as i recently filled and sent to them on 09/06/2014 and even i didnt get any where to enter my parents detail section when i filled it on the online application. After i sent only i read your thread and understand that the same problem is going to be for me as well.

What is your suggestion, shall i wait until they send me the additional form asking my parents detail or shall i fill the form which is available in post office on the parents detail section and send to them by adding my passport application reference number.

What is your suggestion and advise me what kind of form they sent to you by asking the parents detail.

Thanks

[ashik_a_s]

Can you share the peterborough office contact no please if possible?

[BCMN1]

My application is at Peterborough Office.

I called to check whether they can send me my supporting docs before hand as Im travelling next week.

Couple of very helping customer service advisors assisted me in not only returning my docs but also got interview letter at the same time.

I booked my interview today at Chelmsford, Essex Passport Office as I didnt mind traveling for it any where in the UK.

[Raaj21]

Application Timeline

Passport for: Adult
Application Type: First Adul Passport
Method of application: Check & Send through Post Office
Date of application: 29-April-2014
Date of Fees deduction: N/A (Fees taken at the Post Office)
Date application received by IPS: SMS on 30-April-2014
SMS recieved: 2-May-2014
Date of receipt of interview letter: 04-June-2014
Date of return of documents: 10-June-2014
Date of Passport Appointment: 14-June-2014
Date of Passport Receipt: TBA

I would like to apply for OCI. Can any 1 help me... what i need to do ??

Congrats
I've sent you a PM with info on how to apply for OCI.

[sweet sweet sweety]

Application Timeline

Passport for: Adult
Application Type: First Adul Passport
Method of application: Check & Send through Post Office
Date of application: 29-April-2014
Date of Fees deduction: N/A (Fees taken at the Post Office)
Date application received by IPS: SMS on 30-April-2014
SMS recieved: 2-May-2014
Date of receipt of interview letter: 04-June-2014
Date of return of documents: 10-June-2014
Date of Passport Appointment: 14-June-2014
Date of Passport Receipt: TBA

I would like to apply for OCI. Can any 1 help me... what i need to do ??

[zombie]

FINAL Update: DHURAM HMPO Application

Passport for: Adult First Time
Application Type: New
Method of application: Post Office C&S
Date of application: 16 April 2014
Date application received by HMPO: 23 April 2014
Date SMS Received: 24 April 2014
Date of receipt of interview letter: 06/06/2014
Date of Passport Appointment: 10/06/2014
Date of return of documents: 11/06/2014
Date SMS Received: 11/06/2014
Date of Passport Receipt: 12/06/2014

Good luck everyone!

[ayoubtt]

Isn't that a quick turn around. Congrats. Could you give us more details as to which passport office it was sent to and where is the interview ? I am sure it would help many.

Date of appointment in less than 14 days of receipt is a very quick turn around especially with the passport renewal crisis going on.

Ditto to 19eggs, would definitely be helpful as to where you applied and where your interview is scheduled to take place.

[19eggs]

UPDATE

Application Timeline
Passport for: Adult
Application Type: New
Method of application: Check & Send
(Apparently Post Office Check & Send service is really slow and takes 5 extra working days to reach Passport Office)
Date of application: 29-05-2014
Date application received by IPS: 04-06-2014
Date of SMS: 04-06-2014
Date of return of documents: 11-06-2014
Date of receipt of interview letter: 11-06-2014
Date of Passport Appointment: 13-06-2014
Date of Passport Receipt: tba

Isn't that a quick turn around. Congrats. Could you give us more details as to which passport office it was sent to and where is the interview ? I am sure it would help many.

[BCMN1]

UPDATE

Application Timeline
Passport for: Adult
Application Type: New
Method of application: Check & Send
(Apparently Post Office Check & Send service is really slow and takes 5 extra working days to reach Passport Office)
Date of application: 29-05-2014
Date application received by IPS: 04-06-2014
Date of SMS: 04-06-2014
Date of return of documents: 11-06-2014
Date of receipt of interview letter: 11-06-2014
Date of Passport Appointment: 13-06-2014
Date of Passport Receipt: tba

[Raaj21]

Application Timeline

Passport for: Adult
Application Type: New - First time (Registered Citizen)
Method of application: Online (BETA)
Date of application: 24 Apr 2014 online, 29 May 2014 posted additional form
Date application received by HMPO: 1 May 2014 (Signed For)
HMPO Office: Peterborough
Date SMS Received: 4 Jun 2014 (after sending in additional paper form)
Date of return of documents:
Date of receipt of interview letter: 11 Jun 2014
Date of Passport Appointment: 13 Jun 2014
Date of Passport Receipt:

Other Updates:
Date: 29 May 2014
Description: Received letter (dated 26 May 2014) saying that I had missed some sections of the form (which I don't think so as the online system says that you can't proceed to the next section without completing the current section). They sent a paper form and asked that I fill it in and send it back. Posted 30 May 2014
As mentioned by Skimatic, it was the parents section that turned out to be missing.

Date: 10 Jun 2014
Description: Rang Peterborough in relation to another question and during the process of the call found out that my interview letter was due to be posted today, however, the guy also gave me the reference number and phone number to call to make the appointment instead of having to wait for the letter to then do it.

Congrats on getting until the interview stage and all the best for it.

What number did you ring the Peterborough office on?

Thanks
Raaj21

[tblum]

Applications Submitted : 28 May 2014 (Norwich Check & Send service)
Any SMS/letter acknowledgment :Not yet
Will enquire today...

Panicking with all the news, and travel booked towards the end of July! Please wish me luck...

[junk2014]

Application Timeline

Passport for: Adult
Application Type: New - First time (Registered Citizen)
Method of application: Online (BETA)
Date of application: 24 Apr 2014 online, 29 May 2014 posted additional form
Date application received by HMPO: 1 May 2014 (Signed For)
HMPO Office: Peterborough
Date SMS Received: 4 Jun 2014 (after sending in additional paper form)
Date of return of documents:
Date of receipt of interview letter: 11 Jun 2014
Date of Passport Appointment: 13 Jun 2014
Date of Passport Receipt:

Other Updates:
Date: 29 May 2014
Description: Received letter (dated 26 May 2014) saying that I had missed some sections of the form (which I don't think so as the online system says that you can't proceed to the next section without completing the current section). They sent a paper form and asked that I fill it in and send it back. Posted 30 May 2014
As mentioned by Skimatic, it was the parents section that turned out to be missing.

Date: 10 Jun 2014
Description: Rang Peterborough in relation to another question and during the process of the call found out that my interview letter was due to be posted today, however, the guy also gave me the reference number and phone number to call to make the appointment instead of having to wait for the letter to then do it.

[SpyderBryte]

Application Timeline
Passport for: Adult
Application Type: New
Method of application: Postal - Recorded
Date of application: Sent 6/6/14
Date application received by IPS: Recorded post 7/6/14
Date of SMS confirmation: 10/6/14

Received a letter advising the the payment sent with my application was invalid and was advised to call 0300 222 1111 to pay by debit card. Called at 6pm, automated service said everyone was busy so opted for the call back service. 8.25pm now and heard nothing. Tried again, still have the 'everyone's busy' message

Date of return of documents: n/a
Date of receipt of interview letter: n/a
Date of Passport Appointment: n/a
Date of Passport Receipt: n/a

Oh, and I believe my application is at the Liverpool office, as this is where the recorded delivery shows it being recieved.