British Passport application processing timelines (only)

[skyturk]

Update

Passport for: Adult
Application Type: First time (naturalised citizen)
Method of application: PO Check & Send
Date of application: 21/05/2014
Date application received by IPS (post tracking): 23/05/2014
SMS received: 26/05/2014
Date of receipt of interview letter:
Date of return of documents:
Date of Passport Appointment:
Date of Passport Receipt:

[jmehmud]

Thanks Avtar

[The Avatar]

Hi Avtar!

Like you mentioned that you were regretting after applying through online system. Did they still ask you to send them a paper based full application? Or they were happy to accept online application only? Thanks in advance for your reply.

Regards,

Jasim

Hi, they didn't ask me for anything else. I was not asked to fill in any other paper application. The online form and my cover letter were sufficient. The information on my cover letter were in the same format had they asked me to fill in another paper application. Hope this helps.

[jmehmud]

Hi Avtar!

Like you mentioned that you were regretting after applying through online system. Did they still ask you to send them a paper based full application? Or they were happy to accept online application only? Thanks in advance for your reply.

Regards,

Jasim

[The Avatar]

UPDATING TIMELINE

Applied online and regret already but lets see how it goes. I put my parents details in a cover letter, not sure if this will make a difference but hey...

Application Timeline

Passport for: Adult
Application Type: New (Naturalised)
Method of application: Online
Date of application: 25/04/2014 (posted special delivery on 28/04/2014. Arrived at HMPO Belfast 29/04/2014)
Date sms received : --
Date of receipt of interview reference: 15/05/2014 (dated 13/05/2014)
Date of receipt of interview letter: 17/05/2014 (email confirmation 16/05/2014)
Date of Passport Appointment: 19/05/2014 (LUTON)
Date of return of supporting documents: 23/05/2014
Date of Passport Receipt: 23/05/2014 (printed on 20/05/2014)

All the best to everyone in their journey!

[Zainy]

Method of Application: Post Office check & send
Date of Application: 24/04/2014
Application for: Myself
Date of SMS Received:28/04/2014
Date of Receipt of Interview Letter:16/05/2014
Date of Return of Documents: still waiting
Date of Interview booked:20/05/2014
Date of Passports received:23/05/2014
Thanks a lot every body and specially this forum.
I am still waiting for my documents which is not returned to me
I am bit worry,Any one have the same experience or suggestions please???

[whynot]

Method of Application: PO check and send
Date of Application: 07/05/14
Date of Application Received by IPS: 13/05/14
Date of SMS Received: 13/05/14
Date of Fees deduction: N/A
Date of Receipt of Interview Letter: 23/05/14 (Dated 22/05/14)
Date of Return of Documents:awaiting
Date of Interview booked: 23/05/14 ( interview date 28/05/14)
Date of Passport Receipt: awaiting

This has been quick for a first time passport, Could anyone tell me how much longer till i get the passport and what the interview will be like.

Many Thanks

you are so lucky i applied in april 29th and still not even a recognition that they received my application,

[whynot]

Application Timeline
Passport for: Adult First after naturalization
Application Type: New
Method of application: postal check and send service Putney
Date of application: 29th April 2014
Date application received by IPS: 2nd May 2014
Text Message Received: NEVER
Date of return of documents: AWAITING
Date of receipt of interview letter: awaiting
Date of Passport Appointment: awaiting
Date of Passport Receipt: awaiting
Does any one else think its weird that its almost a month and there is not even a letter stating that they have received my app, i know they got it on the 2nd as i called them up. I just want my first passport , My nana is so unwell

[NOG]

Has anyone collected their passport from the London Passport Office at Victoria? If so, what time is best of turn up so I have not been given any time of collection by the DX delivery people.

[tra123]

Application Timeline
Passport for: Adult
Application Type: New
Method of application: Postal to Durham
Date of application: 16th April 2014
Date application received by IPS: 17th April
Text Message Received: 23 April 2014
Date of return of documents: 24 May 2014
Date of receipt of interview letter: awaiting but apparently sent on 23rd by second class.
Date of Passport Appointment: awaiting
Date of Passport Receipt: awaiting

Thought my experience may help someone else out there in similar situation…I ended up requiring my NZ passport back urgently due to travel plans being brought forward from originally needing to travel mid June.

On the 16th May after numerous attempts to get through on the 0300 number I spoke to someone in the ‘progress’ team, second tier of the initial person you speak with. They advised I put in writing a request to withdraw my application as I needed my passport urgently. I sent this off immediately via special delivery with another reply paid special delivery envelope.

This was signed for on 19th May, on the 20th May, could not get through to anyone at all to ask about progress despite being on redial all day. On 21st May, spoke to someone at 0300 number who was somewhat clueless and had difficulty taking my details down to even find my application, suggested I stay home and wait for post as well as answer my phone to any calls!!

On 22nd May, I rang 08456015175 number to Durham, waited on hold for 33 minutes before speaking to someone who felt confident my passport could be returned that day and assured me someone would call me back that day, that didn’t happen.

On 23rd May, made 3 attempts to get through to the 0845 numbers, the first 2 times being disconnected after approx 16 and 33 minutes. On the 3rd attempt, remained on hold for over 50 minutes which was painful due to the repeated 30 second loop message, (ignore the repeating statement that you must have an interview letter, they will deal with you and didn’t mention it to me).

The person I spoke to said that they were extremely busy and someone might be able to put my passport in the post but they would call me back later…didn’t warm to my offer to personally pop up to Durham from London to collect.
About 2 hours later, someone did call me back and was very helpful saying that he was going to post it now in the envelope and had requested Saturday delivery, also to my surprise said that I wasn’t going to have to redo an application for a British passport despite my letter of withdrawal, he would send out interview letter at same time separately so I can book appointment on my return early June. True to his word, my passport and documents were returned this morning with a note saying interview letter was on the way, so off I fly on Monday!

Good luck to you all! Thanks for the info posted on the immigration boards as it has been so helpful at various points in the past 8 years!

[Devb]

Hi,
Currently there is a wait and delay if you are trying to get an appointment for the passport interviews.

http://www.dailymail.co.uk/news/article ... -time.html

[rilakkuma]

YES... I am having the exact same problem! I got my letter on 21/05/14 and started trying on 22nd to no avail. I have left several messages for a call back and was calling them again this morning, when I think it might have been them calling me, and I missed their call!

They must be super busy with people trying to organise interviews - hopefully we both get one sorted soon.

R

If you are available now, try to call them! I finally gone through and booked the interview on next Wed.! Brilliant try after 16 minutes waiting!
They do not try to sending you though auto call back strange enough this afternoon~so I was just holding on it! Feeling better!
Hope you are the same! Good luck@

[NOG]

DX delivery seems to be a disaster. I was told that there was an attempt to make a delivery yesterday but then no card was left. Thier customer service is a nightmare since it take atleast half hour to get through. Going to have to wait till Wednesday now to collect the passport at the london victoria passport office!

[farrukhnizam]

Passport for: Adult
Application Type: New (Naturalized)
Method of application: Check and Send Service
Date of application: 12/05/2014
Date application received by IPS: Awaiting
Date of SMS Received: Awaiting
Date of return of documents: Awaiting
Date of receipt of interview letter: Awaiting
Date of Passport Appointment: Awaiting
Date of Passport Receipt: Awaiting

Hi All,
I still not received sms for my application. Is that normall.
Thanks

[Crommers]

YES... I am having the exact same problem! I got my letter on 21/05/14 and started trying on 22nd to no avail. I have left several messages for a call back and was calling them again this morning, when I think it might have been them calling me, and I missed their call!

They must be super busy with people trying to organise interviews - hopefully we both get one sorted soon.

R

[rilakkuma]

Hi,
I just got the interview letter on Friday23/05. Tried to book for many times, but line was busy constantly. Left auto call back, but nobody called.
First thing in this morning on Sat., 9am, right away. Already busy on the other side!
Any suggestions please? In the letter, it says they will withdraw application if dont book an pop ointment! But I need to speak to someone first,isn't it? Feeling very tired and helpless.
Anyone has any ideas? Or recently had the same problem?

Application Timeline

Application Type: New, first adult passport
Method of application: Special Delivery (Self)
Date of application: 28/04/2014
Date SMS Received: 01/05/2014
Date of deduction of fees:01/05/2014
Date of return of documents: Pending
Date of receipt of interview letter: 23/05/2014
Date of interview appointment: Pending
Date of SMS that Passport is being printed: Pending
Date of Passport Receipt: Pending

[BackTrack]

I have been trying to call the number on the interview letter for two days now and can't get through. I have left my number for a call back several times as well and haven't been called back.

Does it usually take this long to get through to some one?

Thanks,
R

No I left my number for callback and they did call me three days ago. I think it was within 48 hours.

[BackTrack]

you are lucky mate. Congratulations .I checked my post and still no interview letter no documents. Tomorrow It will be one month when I sent application

[Crommers]

I have been trying to call the number on the interview letter for two days now and can't get through. I have left my number for a call back several times as well and haven't been called back.

Does it usually take this long to get through to some one?

Thanks,
R

[chris1401]

Method of Application: PO check and send
Date of Application: 07/05/14
Date of Application Received by IPS: 13/05/14
Date of SMS Received: 13/05/14
Date of Fees deduction: N/A
Date of Receipt of Interview Letter: 23/05/14 (Dated 22/05/14)
Date of Return of Documents:awaiting
Date of Interview booked: 23/05/14 ( interview date 28/05/14)
Date of Passport Receipt: awaiting

This has been quick for a first time passport, Could anyone tell me how much longer till i get the passport and what the interview will be like.

Many Thanks

Which passport office processed your application.

I believe it was the Durham office.

[let_koko]

Hello Guys
For a reason I can not edit my original post
Below is my Timeline and end f my immigration journey

Application Timeline
Passport for: Adult
Application Type: New
Method of application: Check & Send (Barking PO)
Date of application: 25th April 2014
Date application received by IPS: 29th April @ Peterborough IPS
Text Message Received: Yes on 30th April 2014
Date of return of documents: 22 May 2014
Date of receipt of interview letter: 20 May 2014
Date of Passport Appointment: 21 May 2014
Date of Passport Receipt: 23 May 2014
Those that are still waiting, I wish you luck as you wait patiently
Thanks to this forum

[go-fish]

Has anyone ever got a call back from adviceline or appointment bookings? It has an option that the agent will call you back as soon as one is available but I never got called back. I have been trying continuously to book appointment but no luck. Seems they are short of staff due to the upcoming bank holiday weekend.

[shaunc]

Passport for: Adult
Application Type: First time (naturalised citizen)
Method of application: PO Check & Send
Date of application: 22/04/2014
Date application received by IPS (post tracking): 23/04/2014
SMS received: 24/04/2014
Payment taken: 22/04/2014
Date of receipt of interview letter:
Date of return of documents:
Date of Passport Appointment:
Date of Passport Receipt:

I called the 0300 number today and my application is still "awaiting examination" at the Durham office, one month after applying. Based on posts over the last month or two it seems that the Durham office is not nearly as efficient as the other offices, which doesn't bode well as I'm due to fly on June 13th :-/

[BackTrack]

Method of Application: PO check and send
Date of Application: 07/05/14
Date of Application Received by IPS: 13/05/14
Date of SMS Received: 13/05/14
Date of Fees deduction: N/A
Date of Receipt of Interview Letter: 23/05/14 (Dated 22/05/14)
Date of Return of Documents:awaiting
Date of Interview booked: 23/05/14 ( interview date 28/05/14)
Date of Passport Receipt: awaiting

This has been quick for a first time passport, Could anyone tell me how much longer till i get the passport and what the interview will be like.

Many Thanks

Which passport office processed your application.

[chris1401]

Method of Application: PO check and send
Date of Application: 07/05/14
Date of Application Received by IPS: 13/05/14
Date of SMS Received: 13/05/14
Date of Fees deduction: N/A
Date of Receipt of Interview Letter: 23/05/14 (Dated 22/05/14)
Date of Return of Documents:awaiting
Date of Interview booked: 23/05/14 ( interview date 28/05/14)
Date of Passport Receipt: awaiting

This has been quick for a first time passport, Could anyone tell me how much longer till i get the passport and what the interview will be like.

Many Thanks