British Passport application processing timelines (only)

[UKc2be]

I went for my interview yesterday and I have not received any text so far to say that my passport is printing.... Does every applicant receive this text when HMPO will do the printing of the passport?iam still awaiting for my documents to be sendback to me...I call today but the lady I spoke to,said that my application still under examining... I need my old passport urgently and I'm waiting for HMPO to call me back.how long does it take before documents come back...?

I too had my interview on Thursday, but I haven't recieved any follow up text. I called up HMPO and they said it hasn't been printed yet. Not sure what's happening since most passports are printed on the day of the interview. Hope it's not because I got irritated at all those intrusive questions which were totally unrelated to the application. The interviewer said I'll hear from them in 10 days, so I can only wait!

Hi, I am going for the interview next Thursday and was wondering which intrusive questions you were referring to (I would like to get an idea of what to expect).

Thanks

[27pence]

No Return of Documents Yet NOG.

[NOG]

Applied 10th April - Received by IPS 11th April
Rang HMPO, got the usual in 48 hours we will ring you. Nothing else you can do, it would seem.
No interview letter yet

Did you receive your supporting documents back? I got my supporting docs back but no sign of the letter. When I called the 0300 number the person did agree that it was strange that I did not receive the letter yet. Am trying to find the peterborough office number so maybe I can get in touch with them directly..

[27pence]

Applied 10th April - Received by IPS 11th April

Rang HMPO, got the usual in 48 hours we will ring you. Nothing else you can do, it would seem.

No interview letter yet

[NOG]

Call the HMPO advise number to check the status. They are really polite and helpful, if the person on the phone can't help you, they will set a callback within 48 hrs.

Do they actually call back? I have still not received any letter from them so I called today on the 0300 222 0000 number and was told they will call back. Is there is direct number for the Peterborough office since the person on the phone did mention that it looked like my application was sent to that office.

In the event that the letter was lost in the post, what happens then? I need to travel fairly soon and am concerned. Any suggestions are welcome. Many thanks.

[anotherbrickinthewall]

I went for my interview yesterday and I have not received any text so far to say that my passport is printing.... Does every applicant receive this text when HMPO will do the printing of the passport?iam still awaiting for my documents to be sendback to me...I call today but the lady I spoke to,said that my application still under examining... I need my old passport urgently and I'm waiting for HMPO to call me back.how long does it take before documents come back...?

I too had my interview on Thursday, but I haven't recieved any follow up text. I called up HMPO and they said it hasn't been printed yet. Not sure what's happening since most passports are printed on the day of the interview. Hope it's not because I got irritated at all those intrusive questions which were totally unrelated to the application. The interviewer said I'll hear from them in 10 days, so I can only wait!

[milan69]

umar_786 » Sat May 10, 2014 9:21 am

What letter do we take had one which says make an appointment letter but when I phoned the guy said we will send a confirmation letter....which one do you take.

You just need to take letter informing you about the interview.

[anotherbrickinthewall]

What letter do we take had one which says make an appointment letter but when I phoned the guy said we will send a confirmation letter....which one do you take.

Anyone who been to a interview, kind enough to answer.....

I took my original letter and the confirmation letter arrived after I came back from the interview. They both have the same reference number.

[umar_786]

What letter do we take had one which says make an appointment letter but when I phoned the guy said we will send a confirmation letter....which one do you take.

Anyone who been to a interview, kind enough to answer.....

[simmo]

Application Type: First Child Passport (6 month old baby)
Method of application: Check and Send (Post Office)
Date of application: 20.03.2014
Date SMS Received: 24.03.2014
Date of deduction of fees: N/A
Date of return of documents: *STILL WAITING*
Date of SMS that Passport is being printed: 02.05.2014
Date of Passport Receipt: 05.05.2014 (Bank Holiday Monday, by taxi!)

Lengthy and frustrating experience - seems that child passports may be taking a while at the moment from my experience and that of friends and also colleagues. Multiple calls chasing hit a brick wall - promised callbacks from HMPO that never materialized. In end escalated and ended up getting the Passport very shortly after. Should point out our application was straightforward - I am a British citizen by birth and our baby was born in the UK.

BUT - Supporting documents not yet received back yet. Was concerned so phoned Adviceline again to chase - after you press the button to speak with an operator there is a pre-recorded message (that wasn't there last week) advising it can take up to 2 weeks at the moment following passport receipt to receive supporting documents.

All is not well at HMPO it would seem - at least for child applicants.

Good luck everyone !

*UPDATE* - DX Secure delivered the supporting documents back about 30 minutes ago - finalized timescale therefore as follows:

Application Type: First Child Passport (6 month old baby)
Method of application: Check and Send (Post Office)
Date of application: 20.03.2014
Date SMS Received: 24.03.2014
Date of deduction of fees: N/A
Date of return of documents: 10.05.2014
Date of SMS that Passport is being printed: 02.05.2014
Date of Passport Receipt: 05.05.2014 (Bank Holiday Monday, by taxi!)

Best of luck to everyone still waiting !

[umar_786]

What letter do we take had one which says make an appointment letter but when I phoned the guy said we will send a confirmation letter....which one do you take.

[rickyrafe777]

Application Type: New
Method of application: Post Office Check and send
Date application sent : 14/04/2014
Date of receipt of application by IPS
Date of deduction of fees : N/A
Date of receipt of SMS: ?
Date of receipt of interview letter : ?
Date of return of documents : Waiting
Date of interview appointment : ?
Date of receipt of passport: ?

Interview letter received 08-05-14. Dated 06-05-14
appointment booked 09-05-14- Reading

Did you receive the documents and passport invitation letter together or separately?

well.. i did as normal post... paid extra but...... neways letter foR invite comes separate via RM!!

[rickyrafe777]

Application Type: New
Method of application: Post Office Check and send
Date application sent : 14/04/2014
Date of receipt of application by IPS
Date of deduction of fees : N/A
Date of receipt of SMS: ?
Date of receipt of interview letter : ?
Date of return of documents : Waiting
Date of interview appointment : ?
Date of receipt of passport: ?

Interview letter received 08-05-14. Dated 06-05-14
appointment booked 09-05-14- Reading

done with interview.... sweet lady!! lasted 15 to 20 mins... 9-05-14
when came home saw my original docs envlop... they just left it as normal mail ( 3 pounds wasted....) lol

[dadageer]

Thankyou man4uni.

Just got the post and I've got the interview letter. Says I have to read the passport application pack guild line booklet first but I've misplaced it. Anyone know what that says

Nothing important!

Just take the interview letter with you (ONLY) and get there 15 minutes before time.
If you miss your appointment, you will have to make a fresh application with fee.

[dadageer]

Thankyou man4uni.

Just got the post and I've got the interview letter. Says I have to read the passport application pack guild line booklet first but I've misplaced it. Anyone know what that says

Nothing important!

Just take the interview letter with you (ONLY) and get there 15 minutes before time.
If you miss your appointment, you will have to make a fresh application with new fee.

[dadageer]

I went for my interview yesterday and I have not received any text so far to say that my passport is printing.... Does every applicant receive this text when HMPO will do the printing of the passport?iam still awaiting for my documents to be sendback to me...I call today but the lady I spoke to,said that my application still under examining... I need my old passport urgently and I'm waiting for HMPO to call me back.how long does it take before documents come back...?

Yes I did receive the text the very next morning! I am not sure if this is something mandatory or if everyone who has got the passport did receive the text as well.

[dadageer]

When I made a booking for my passport interview, the person that I was dealing with told me that the interview lasts half an hour. Is it true that it lasts this long? Also how long before the interview is due to start should I be at the venue?

You should be there 15 mins before the interview...
Half an hour? it depends...mine was less than 10 mins.

[Soebmk]

Application Type: First adult passport
Method of application: PO check and send
Date of application: 09/05/2014
Date of application received by IPS:
Date SMS received:
Date of method of fees:
Date of return of documents:
Date of receipt of interview letter:
Date of interview appointment:
Date of SMS that Passport is being printed:
Date of Passport Receipt:

[babyface123]

Application Type: First adult passport
Method of application: PO check and send
Date of application: 25/04/2014
Date of application received by IPS: N/A
Date SMS received: 01/05/2014
Date of method of fees: cash
Date of return of documents: waiting
Date of receipt of interview letter: waiting
Date of interview appointment: waiting
Date of SMS that Passport is being printed:
Date of Passport Receipt: waiting

[Katra]

Hi
Here is my timeline For me and my little boy. I have sent them both in the same envelope.

Application Type: First adult passport and first child passport
Method of application: Special Delivery (my Self)
Date of application: 10/04/2014
Date of application received by IPS: 11/04/2014
Date SMS received: 14/04/2014
Date of deduction of fees: 14/04/2014
Date of return of documents: 03/05/2014 (printed 02/05/2014)
Date of receipt of interview letter: 03/05/2014 (printed 02/05/2014)
Requesting my son's dad birth certificate: 06/05/2014 and i sented on 06/05/2014 next day delivery.
Date of interview appointment: 08/05/2014
Date of SMS that Passport is being printed: 09/05/2015
Received son's supporting document: 09/05/2014
Date of Passport Receipt: waiting
Called them today, they said my son's passport was printed 10:01 pm and mine Printed 12:12 am last night.
The guy also said both should be with me monday if not tomorrow.
Thank you and good luck to everyone.

[milan69]

Method of application: Check & Send
Date of application: 14.04
Date of confirmation text: 16.04
Date of return of documents: 09.05.
Date of receipt of interview letter: 08.05
Date of Passport Appointment: 09.05
Date of Passport Receipt:

[milan69]

by UKc2be » Fri May 09, 2014 2:19 pm

When I made a booking for my passport interview, the person that I was dealing with told me that the interview lasts half an hour. Is it true that it lasts this long? Also how long before the interview is due to start should I be at the venue?

You should arrive 10 minutes before and the interview lasts 10 minutes.

[NOG]

Method of Application: PO Check & Send
Date of Application: 11/04/2014
Date of Application Received by IPS: 12/04/2014
Date of SMS Received: 16/04/2014
Date of Receipt of Interview Letter:
Date of Return of Documents: 08/05/2014 - Missed DX delivery so 09/05/2014
Date of Interview Booked:
Date of Passport Receipt:

[UKc2be]

When I made a booking for my passport interview, the person that I was dealing with told me that the interview lasts half an hour. Is it true that it lasts this long? Also how long before the interview is due to start should I be at the venue?

[Zeeshan123]

Application Timeline

Application Type: New, first adult passport
Method of application: Check and send
Date of application: 23/04/2014
Date SMS Received: 28/04/2014
Date of return of documents: Pending
Date of receipt of interview letter: 09/05/2014
Date of interview appointment: 13/05/2014
Date of SMS that Passport is being printed: Pending
Date of Passport Receipt: Pending