Sheffield Visa Section - EEA FAMILY PERMIT

[Mehmed1]

ukvisupport@mailgb.custhelp.com

Its free. Pls provide your file number and name along.

And I'm send email for this address. They reply me this is not the right email address to contact regarding that but after they sent me 15 working days again

Really I'm afraid...

thanks alot dear danny27 .i emailed to that address to check the status of my application.they reply me this is not the right email address to contact regarding that but after 3 hours they sent me another email states
we have made a decision on your application. We cannot discuss the outcome of your application, by e-mail or by telephone.

now waiting to see the decision .i pray it will be positive.thank you again.

[hasan123]

Hi all,

My husband picked up his passport from Dhaka VSF today with his EEA Family permit stamp!! The wait was not long for us but regardless it was stressful. I wish you all best of luck and may you all get your permits before Christmas and get to celebrate Christmas with your family.

Please let me know if you have any questions as to what documents I submitted and etc. I am more than happy to help you out.

My husband's timeline was the following :

Online application submitted - 4th November
Biometrics and documents submitted at VSF - 7th November
Emailed received from Sheffield that application has been received - 10th November
SMS received from VSF that passport can be picked up - 27th November
EEA family permit issue date on passport - 23rd November
In total it took 13 working days from the day online application was submitted till the issue date on the passport.

did your husband take any priority service or fast service (if there any).

[Mehmed1]

ukvisupport@mailgb.custhelp.com

Its free. Pls provide your file number and name along.

And I'm send email for this address. They reply me this is not the right email address to contact regarding that but after they sent me 15 working days again
Still a waiting 70 working days

Really I'm afraid...

thanks alot dear danny27 .i emailed to that address to check the status of my application.they reply me this is not the right email address to contact regarding that but after 3 hours they sent me another email states
we have made a decision on your application. We cannot discuss the outcome of your application, by e-mail or by telephone.

now waiting to see the decision .i pray it will be positive.thank you again.

[alex1990]

HI everyone!
Today i got that mail from visa center after 3 times i have called them 2 months no answer till today !!
Did any one receive the same mail ?

Thank you for your enquiry

As the processing of your application has not been straightforward we are continuing to work on your application and will make a decision as soon as we are able to. At present we cannot give a time scale for when a decision will be made. We will write to you again if there is any change to this.

Please do not attend the Visa Application Centre until you have been advised that your application has been decided and that your passport is ready for collection.

Kind Regards

UKVI Contact Centre Service – UK Decision Making Centre
www.GOV.UK

[CON]

Hi Everyone,

Looks like again a lot of us are receiving responses thats a sign that there has been some changes and a lot of work is happening. To our surprise we too received an email today not sure what the decision is but just relieved that we have heard from them. My husband will collect his passport may be tomorrow or day after. After receiving a clarity that his passport is ready for collection. Email received is as below:-
_________________________________________________________________________________________
Dear ___________

Thank you for your UK visa application. A decision has now been made on your application and has been dispatched along with the documentation submitted.

The completed application has been dispatched to the Visa Application Centre for VFS to process and forward to you, in accordance with your instructions to them.

It is important you do not go to the VAC straight away as your passport may not be ready to collect for up to 48 hours. Please use the link below to check the exact collection times for your location.
Details on collection time at the Visa Application centre is available at http://www.vfsglobal.co.uk/India/applicationcentre.html

*** IMPORTANT: If your application for a visa is granted then it is your responsibility to check the validity of the visa issued to ensure that it covers the period of stay requested, the number or entries required, and that it is valid for the purpose of the trip.***

To report an immigration (visa) or customs crime you can submit information anonymously or you can give us your name and address if you wish. We will treat any information you give us as confidential. Answer the questions as fully as you can but do not put yourself at risk by trying to find out more information.

You can do this by going to: www.gov.uk/report-immigration-crime

Yours sincerely,
UK Visas and Immigration
South and South East Asia Region
________________________________________________________________________________________
My timeline: applied on 31st august 2017 along with bio metric on the same day
14 sep not straightforward mail. I followed up at least 3 times after 15 days each. Earlier this month after reading on this forum i contacted Solvit; solvit responded immediately. Last tuesday Solvit sent me an email stating that they have escalated my case to UK Solvit. I am certain that Solvit has intervened and hence the response to our application. I will update you all on the outcome. But for now all the best to all who are waiting. I am sure you will have your families before christmas. I received this email from UK Visa and Immigration - south and south east asia region is this something new?

[Mughlii]

HI everyone!
Today i got that mail from visa center after 3 times i have called them 2 months no answer till today !!
Did any one receive the same mail ?

Thank you for your enquiry

As the processing of your application has not been straightforward we are continuing to work on your application and will make a decision as soon as we are able to. At present we cannot give a time scale for when a decision will be made. We will write to you again if there is any change to this.

Please do not attend the Visa Application Centre until you have been advised that your application has been decided and that your passport is ready for collection.

Kind Regards

UKVI Contact Centre Service – UK Decision Making Centre
www.GOV.UK

hi, dont worry same email i received when i ist escalated my application dont ring them or email them they don't deserve even a penny jusg wait let them do what they do i am waiting from 17 aug
relax

[alex1990]

HI everyone!
Today i got that mail from visa center after 3 times i have called them 2 months no answer till today !!
Did any one receive the same mail ?

Thank you for your enquiry

As the processing of your application has not been straightforward we are continuing to work on your application and will make a decision as soon as we are able to. At present we cannot give a time scale for when a decision will be made. We will write to you again if there is any change to this.

Please do not attend the Visa Application Centre until you have been advised that your application has been decided and that your passport is ready for collection.

Kind Regards

UKVI Contact Centre Service – UK Decision Making Centre
www.GOV.UK

hi, dont worry same email i received when i ist escalated my application dont ring them or email them they don't deserve even a penny jusg wait let them do what they do i am waiting from 17 aug
relax

Thanks for your reply and really I agree with yoo we not need to spend money anymore !!
Almost 6 months and still waiting every day ..
Calls them more than 6 time nothing useful finally I got this mail Yastrday!! To call from my country it’s to expensive almost every call cost me 30$

[danny27]

Ind90 you are most welcome. From now on it could take a week for your PP.

[Ind90]

okk..m waiting crossed my fingers.thank u.

[patrasatya]

Applied on 29th Jun 2017 in VFS Hyderabad, No sign of anything. Few phone calls, emails and escalation. Now I have involved MP and Solvit, Let's see what will be the outcome.

[jacobj0912]

European passport return service

Has anyone applied from Dubai?
Anyone who has used "European passport return service"
https://www.gov.uk/government/collectio ... rn-service

Appreciate your inputs

[Buji]

Applied on 29th Jun 2017 in VFS Hyderabad, No sign of anything. Few phone calls, emails and escalation. Now I have involved MP and Solvit, Let's see what will be the outcome.

Hi,
What is MP ?

[danny27]

Member of Parliament

[Buji]

Member of Parliament

Hahaha ok I knew that.
Just thought that in regards to Visa process it means something else.
Thanks!

[vickyp]

________________________________________________________________________________________
My timeline: applied on 31st august 2017 along with bio metric on the same day
14 sep not straightforward mail. I followed up at least 3 times after 15 days each. Earlier this month after reading on this forum i contacted Solvit; solvit responded immediately. Last tuesday Solvit sent me an email stating that they have escalated my case to UK Solvit. I am certain that Solvit has intervened and hence the response to our application. I will update you all on the outcome. But for now all the best to all who are waiting. I am sure you will have your families before christmas. I received this email from UK Visa and Immigration - south and south east asia region is this something new?

Hi CON, congratulations and I hope you'll get your visa stamped on your passport. I've received the same mail today so excited and nervous too . I wish everyone on this forum who are waiting for their visa will get it soon.

Best Regards

[Rajput345]

________________________________________________________________________________________
My timeline: applied on 31st august 2017 along with bio metric on the same day
14 sep not straightforward mail. I followed up at least 3 times after 15 days each. Earlier this month after reading on this forum i contacted Solvit; solvit responded immediately. Last tuesday Solvit sent me an email stating that they have escalated my case to UK Solvit. I am certain that Solvit has intervened and hence the response to our application. I will update you all on the outcome. But for now all the best to all who are waiting. I am sure you will have your families before christmas. I received this email from UK Visa and Immigration - south and south east asia region is this something new?

Hi CON, congratulations and I hope you'll get your visa stamped on your passport. I've received the same mail today so excited and nervous too . I wish everyone on this forum who are waiting for their visa will get it soon.

Best Regards

Hi vickyp
What is your timeline?

[Alexkowalski87]

Hi everyone,

Timelines for today.

08:42 - sent a chargeable email to contact centre for an update;
09:23 - received a reply "your application is still awaiting a decision";
12:00 - email from my MP saying that the decision was made on Mrs ... European Economic Area (EEA) application on 27 November
12:00 - forwarded this email to contact centre and asked them to doublecheck;
14:03 - received confirmation from them "With regards to your enquiry about the status of your application, I can confirm that we have made a decision on your application. We cannot discuss the outcome of your application online or by telephone. If you have requested a courier service, you can track the location of your travel document online. If you have opted to collect your decision from a Visa Application Centre team they will notify you that your documents are ready for collection.";
14:16 - received an email from TLS "UK Visas & Immigration has now assessed your UK visa application and made a decision. Your documents and the decision will be sent back to either the UK Visa Application Centre where you applied, where we will contact you by email over the next few days to collect them, or if you are using the courier return service, will be sent directly back to the address you provided. Please note that TLScontact does not know the outcome of the assessment and has played no role in the decision-making process."

Previous timelines:
14th of August 2017 08:00 am - an application, biometrics and all supporting documents submitted to TLS Contact Visa Centre Kyiv;
16th of August 2017 10:30 am - email confirmation that UKVI received visa application;
23rd of August 2017 10:20 am - email saying that the application is currently being prepared for consideration by an Entry Clearance Officer;
31st of August 2017 09:47 am - email saying that visa application has been received and is under consideration;
5th of September 2017 09:00 am - I have called to the Contact Centre and asked for an escalation of the visa application. I didn't receive any confirmations after.
3rd of October 2017 09:32 am - I have called to the Contact Centre and asked for a second escalation of the visa application;
13th of October 2017 10:07 am - email saying that they continue to work on the application.

I also made a lot of calls to the Contact Centre between these actions, but without any achievements.

I also sent requests and received answers that they will do all possible to speed up the process:

SOLVIT;

my MP;

I think my MP helped a lot, he updated me by email and even post from the House of Commons.

Hi mate,

Thank you for the update.

I was wondering if you can share with your timelines of contacting the MP and Solvit, also did you receive an email stating that your application is nor straightforwrd?

[Alexkowalski87]

Hello to everyone,

I read this thread every day to get more info and I see people are getting the "decision made" emails.

I applied on the 3rd of July 2017 Istanbul, Turkey. Escalated via email as well as through the calls 8 times with "obviously" no luck. I also involved the MP as well as Solvit, they sent an email but no news so far from them too.

I wonder what am I exactly not doing so that they cant make a decision on my case?! What else I need to involve or who do I need to contact to speed up the processing time?

[vickyp]

________________________________________________________________________________________
My timeline: applied on 31st august 2017 along with bio metric on the same day
14 sep not straightforward mail. I followed up at least 3 times after 15 days each. Earlier this month after reading on this forum i contacted Solvit; solvit responded immediately. Last tuesday Solvit sent me an email stating that they have escalated my case to UK Solvit. I am certain that Solvit has intervened and hence the response to our application. I will update you all on the outcome. But for now all the best to all who are waiting. I am sure you will have your families before christmas. I received this email from UK Visa and Immigration - south and south east asia region is this something new?

Hi CON, congratulations and I hope you'll get your visa stamped on your passport. I've received the same mail today so excited and nervous too . I wish everyone on this forum who are waiting for their visa will get it soon.

Best Regards

Hi vickyp
What is your timeline?

Applied on 24th August 17 Mumbai -India, Biometric Same day.
Application recv. 04th September 17
Not Straightforward 12th September 17
Enquiry raised 23th November 17

Thanks.

[yanaveron]

Hello to everyone,

I read this thread every day to get more info and I see people are getting the "decision made" emails.

I applied on the 3rd of July 2017 Istanbul, Turkey. Escalated via email as well as through the calls 8 times with "obviously" no luck. I also involved the MP as well as Solvit, they sent an email but no news so far from them too.

I wonder what am I exactly not doing so that they cant make a decision on my case?! What else I need to involve or who do I need to contact to speed up the processing time?

Alexkowalski87,
There is really nothing else left what we can do to speed up our cases. Just waiting

[Paschal]

Hello everyone,

I got this email today:

Thank you for your enquiry.
Due to it being our busiest period, I am afraid we are unable to make a decision within our usual timescale, however please be assured that we are continuing to work on the application and will make a decision as soon as we are able to.
Thank you for your understanding and we regret any inconvenience caused.

If you have any further enquiries, please visit our website at www.GOV.UK

This is a long process

[Rajput345]

Hello everyone,

I got this email today:

Thank you for your enquiry.
Due to it being our busiest period, I am afraid we are unable to make a decision within our usual timescale, however please be assured that we are continuing to work on the application and will make a decision as soon as we are able to.
Thank you for your understanding and we regret any inconvenience caused.

If you have any further enquiries, please visit our website at www.GOV.UK

This is a long process

Hi paschal best of luck
You will get good news soon
What is your timline?

[Paschal]

Hello,
Application submitted on 28 July in Lagos Nigeria.
11 August received at uk decision making Centre.
16 August application onder consideration and not straightforward.
29 November unable to make a decision within usual time frame.

Thanks

[Olajide1]

Hello,
Application submitted on 28 July in Lagos Nigeria.
11 August received at uk decision making Centre.
16 August application onder consideration and not straightforward.
29 November unable to make a decision within usual time frame.

Thanks

Hello Pascal,
I ampoules from Abuja as well and I've gotten the same email twice.
Applied July 21,
August 9: not straightforward
Oct 22: can't give a time frame
Nov 18: Busiest period, can't give a time frame.
I've decided to stop wasting my money on calls. I would rather eat and drink thank call the HO
When they are ready for me, my pp would be sent with my FP.
My broda I cannot come and die.
Just find a way to enjoy this waiting period.
Cheers

[calija777]

Hi everyone,

Timelines for today.

08:42 - sent a chargeable email to contact centre for an update;
09:23 - received a reply "your application is still awaiting a decision";
12:00 - email from my MP saying that the decision was made on Mrs ... European Economic Area (EEA) application on 27 November
12:00 - forwarded this email to contact centre and asked them to doublecheck;
14:03 - received confirmation from them "With regards to your enquiry about the status of your application, I can confirm that we have made a decision on your application. We cannot discuss the outcome of your application online or by telephone. If you have requested a courier service, you can track the location of your travel document online. If you have opted to collect your decision from a Visa Application Centre team they will notify you that your documents are ready for collection.";
14:16 - received an email from TLS "UK Visas & Immigration has now assessed your UK visa application and made a decision. Your documents and the decision will be sent back to either the UK Visa Application Centre where you applied, where we will contact you by email over the next few days to collect them, or if you are using the courier return service, will be sent directly back to the address you provided. Please note that TLScontact does not know the outcome of the assessment and has played no role in the decision-making process."

Previous timelines:
14th of August 2017 08:00 am - an application, biometrics and all supporting documents submitted to TLS Contact Visa Centre Kyiv;
16th of August 2017 10:30 am - email confirmation that UKVI received visa application;
23rd of August 2017 10:20 am - email saying that the application is currently being prepared for consideration by an Entry Clearance Officer;
31st of August 2017 09:47 am - email saying that visa application has been received and is under consideration;
5th of September 2017 09:00 am - I have called to the Contact Centre and asked for an escalation of the visa application. I didn't receive any confirmations after.
3rd of October 2017 09:32 am - I have called to the Contact Centre and asked for a second escalation of the visa application;
13th of October 2017 10:07 am - email saying that they continue to work on the application.

I also made a lot of calls to the Contact Centre between these actions, but without any achievements.

I also sent requests and received answers that they will do all possible to speed up the process:

SOLVIT;

my MP;

I think my MP helped a lot, he updated me by email and even post from the House of Commons.

Hi mate,

Thank you for the update.

I was wondering if you can share with your timelines of contacting the MP and Solvit, also did you receive an email stating that your application is nor straightforwrd?

Hi,

MP
I've contacted my MP on the 27th of October 2017 11:24 (the second time). He has replied on the first of November. 3 weeks later I've received a letter by post from him that his adviser checked with the HO that some progress might happen on the 7th of December. On the 27th of November I sent an email confirmation to my MP and my thanks to him for the letter. On the 28th of November I received a reply from him with quoting his adviser that decision has been made on the 27th.

SOLVIT
24th of October - contacted Romanian SOLVIT
25th - they requested documents:
copy of your passport/ID
copy of your wife's passport,
copy of your marriage certificate,
your registration certificate issued by the British authorities
the proof/receipt of the visa application
any correspondence you had with the British authorities
27th - they confirm having received my documents
30th - I've asked for an update
2nd of November - they replied "The details of your case have been sent to the UK SOLVIT center"
8th of November - I've asked for an update UK SOLVIT
8ths of November - they "have accepted the case against the UK, and will be contacting the UK Authority about the application"

Nothing from them after that.