- FAQ
- Login
- Register
- Call Workpermit.com for a paid service +44 (0)344-991-9222
ESC
Welcome to immigrationboards.com!
Moderators: Casa, archigabe, CR001, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, meself2, geriatrix, John, ChetanOjha, Administrator
See my response above didn't link properlySana2019 wrote: ↑Tue Feb 05, 2019 11:42 amDear Friends,
I see that people mostly waiting for any confirmation such as email or letter.
I received my email and hardcopy a month ago: appointment 7.01, email 10.01, hardcopy 15.01 (Superpriority in action). I am struggling to get BRP, almost month from the decision made.
Complaints email and "brp-not-received" report applied 4 times. As results - generated emails with "you will receive your BRP in 3-7 working days", and, alas, nothing received until now.
I have been warned at my job. They are not satisfied with letters and require the BRP.
I am thinking about MP email, but in fact, the decision is made already but not finished yet; so I am thinking is it correct to ask MP for help if a decision has been done.
Without BRP I am in trouble. The guide for employer explains "online-checking-procedure" but in the same time states that BRP is the "correct" document as status evidence.
Guys please your experience? Any advice?
Got a standard response email when I escalated today on UKVI helpline. This is what they mailed me:jingaboys wrote: ↑Mon Feb 04, 2019 11:52 amNo news yet. Planning to send an email to my local MP today.
hdave01 wrote: ↑Mon Feb 04, 2019 8:56 amHi Jingaboys, did you receive any email/letter w.r.t progress on your application? We did biometrics on same date same centre so wondering if there has been any movement on cases from that day.jingaboys wrote: ↑Wed Jan 30, 2019 1:44 pmI applied for an ILR via Tier 2 (5 years rule), for me, my wife and child and here are my timelines.
Online Application submitted: 21 Jan 2019
Biometrics submitted at UKVCAS Premium Lounge, London: 28 Jan 2019
Still waiting to hear back. Will update once I hear anything.
Hope this helps.
hdave01 wrote: ↑Tue Feb 05, 2019 1:20 pmGot a standard response email when I escalated today on UKVI helpline. This is what they mailed me:
-------------------------------------------
"Dear Mr xxxx,
Thank you for contacting UKVI Contact Centre.
We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and where delays in making the decision are not the fault of the customer, the super priority service fee will be refunded.
For further information about Front End Services please visit:
https://www.gov.uk/guidance/ukvis-new-f ... ed-to-know
UKVI is keen to continually review and improve its service to our customers. To help us to do so we would be grateful if you could complete a short online survey. Please access the survey using the following link:
https://www.homeofficesurveys.homeoffic ... k/s/KGXV4/
Yours sincerely,"
----------------------------------------------------
Email to my MP sent an auto response that their office will respond to cases within 10 working days so not keeping my hopes up on that front too.
It's very interesting indeed that they were able to figure out your name just from the date of application. I was asked to wait for 5 working days to get a response. Now that they mailed me a standard email, I guess I'll wait till Tuesday next week and then call again. Really frustrating process. Hope we get our decisions soon.jingaboys wrote: ↑Tue Feb 05, 2019 1:41 pmThis is exactly the email I got when I escalated 3 days after my biometrics appointment. I tried calling them yesterday and they asked me to wait until this Thursday EOD (5 working days) before they can escalate again. Surprisingly, I just mentioned the date of my application in the call and they already knew my name and my details -- I wonder why.
My solicitor has also emailed them to complaint but haven't heard back yet.
I just sent an email to my local MP and got an automated response that my case would be dealt within 14 days, so not exactly fast either. Looks like I've also run out of options, other than waiting for a response now.hdave01 wrote: ↑Tue Feb 05, 2019 1:20 pmGot a standard response email when I escalated today on UKVI helpline. This is what they mailed me:
-------------------------------------------
"Dear Mr xxxx,
Thank you for contacting UKVI Contact Centre.
We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and where delays in making the decision are not the fault of the customer, the super priority service fee will be refunded.
For further information about Front End Services please visit:
https://www.gov.uk/guidance/ukvis-new-f ... ed-to-know
UKVI is keen to continually review and improve its service to our customers. To help us to do so we would be grateful if you could complete a short online survey. Please access the survey using the following link:
https://www.homeofficesurveys.homeoffic ... k/s/KGXV4/
Yours sincerely,"
----------------------------------------------------
Email to my MP sent an auto response that their office will respond to cases within 10 working days so not keeping my hopes up on that front too.
jingaboys wrote: ↑Wed Jan 30, 2019 1:44 pmI applied for an ILR via Tier 2 (5 years rule), for me, my wife and child and here are my timelines.
Online Application submitted: 21 Jan 2019
Biometrics submitted at UKVCAS Premium Lounge, London: 28 Jan 2019
Still waiting to hear back. Will update once I hear anything.
Hope this helps.
Isntthisfun wrote: ↑Tue Feb 05, 2019 12:56 pmYour employer should perform a basic check that you've applied and this automatically extends your right to work until a final decision has been made. For example, my employer checked with UKVI who confirmed that I had submitted and that my right to work is extended for up to a period of 6 months while my application is being decided. Your employer needs to simply complete this check. Legally that's enough for them. It lasts for the period of time indicated or until you receive a decision ie a formal decline or your BRP.
Congrats jingaboys. Fingers crossed, everyone else stuck who are around your time should get a decision soonjingaboys wrote: ↑Tue Feb 05, 2019 3:27 pmI'm so happy to share the news that I just got the decision email saying that ILR has been granted for us.
I'll consolidate my timeline below for reference.
Online Application submitted and documents uploaded: 21 Jan 2019
Biometrics submitted at UKVCAS Premium Lounge, Mark Lane, London: 28 Jan 2019
First escalation via phone: 31 Jan 2019
Complaint Email sent : 4th Feb 2019
Emailed MP: 5th Feb 1:30pm
Decision email received: 5th Feb 14:56pm
Now waiting for the formal decision letter and BRPs.
Congrats Jingaboys!! Must be a huge relief. Hopeful that things will move for me and others who are stuck.jingaboys wrote: ↑Tue Feb 05, 2019 3:27 pmI'm so happy to share the news that I just got the decision email saying that ILR has been granted for us.
I'll consolidate my timeline below for reference.
Online Application submitted and documents uploaded: 21 Jan 2019
Biometrics submitted at UKVCAS Premium Lounge, Mark Lane, London: 28 Jan 2019
First escalation via phone: 31 Jan 2019
Complaint Email sent : 4th Feb 2019
Emailed MP: 5th Feb 1:30pm
Decision email received: 5th Feb 14:56pm
Now waiting for the formal decision letter and BRPs.
jingaboys wrote: ↑Wed Jan 30, 2019 1:44 pmI applied for an ILR via Tier 2 (5 years rule), for me, my wife and child and here are my timelines.
Online Application submitted: 21 Jan 2019
Biometrics submitted at UKVCAS Premium Lounge, London: 28 Jan 2019
Still waiting to hear back. Will update once I hear anything.
Hope this helps.
there is absolutely no sense to use the new ukvcas service, unless you want back your supporting documents after the biometrics (you still cannot travel abroad until you receive a decision).gaurjai wrote: ↑Tue Feb 05, 2019 4:55 pmHi Guys,
I am filling online application for wife SET(M) visa and in the end application says - there are 2 options to submit application - existing service or new service
I haven't submitted yet but wondering has anyone thought about using the existing service if thinking about standard processing time? I mean using existing postal service, it will rule out all the problems with documents upload etc, and problem with finding a suitable appointment slot because of work commitments.
I agree someone is checking the documents with new service but existing postal service will be same experience as I had during her FLR(M) extension visa 2.5 years back. Submit biometrics at post office at your own convenience without any need of appointment booking.
Does it make sense? Can someone still choose to use existing service? Or it's just a message on online portal?
Thanks
Your job should not be affected at all. Whilst applying you are permitted to work and continue your life a usual. Contact the HO and ask them to send an email or something to your HR or whoever is in charge. In some cases, the HR or whoever is in charge contact the HO themselves.Sana2019 wrote: ↑Tue Feb 05, 2019 11:42 amDear Friends,
I see that people mostly waiting for any confirmation such as email or letter.
I received my email and hardcopy a month ago: appointment 7.01, email 10.01, hardcopy 15.01 (Superpriority in action). I am struggling to get BRP, almost month from the decision made.
Complaints email and "brp-not-received" report applied 4 times. As results - generated emails with "you will receive your BRP in 3-7 working days", and, alas, nothing received until now.
I have been warned at my job. They are not satisfied with letters and require the BRP.
I am thinking about MP email, but in fact, the decision is made already but not finished yet; so I am thinking is it correct to ask MP for help if a decision has been done.
Without BRP I am in trouble. The guide for employer explains "online-checking-procedure" but in the same time states that BRP is the "correct" document as status evidence.
Guys please your experience? Any advice?
Thanks a lot for your response, it agrees with my thought process as well after reading through people's experiences in this thread and made me wonder why to use this service if you have the option. I will certainly try to use it next week when I submit her application. Will update the forum. Cheerspassing_by wrote: ↑Tue Feb 05, 2019 8:59 pmthere is absolutely no sense to use the new ukvcas service, unless you want back your supporting documents after the biometrics (you still cannot travel abroad until you receive a decision).gaurjai wrote: ↑Tue Feb 05, 2019 4:55 pmHi Guys,
I am filling online application for wife SET(M) visa and in the end application says - there are 2 options to submit application - existing service or new service
I haven't submitted yet but wondering has anyone thought about using the existing service if thinking about standard processing time? I mean using existing postal service, it will rule out all the problems with documents upload etc, and problem with finding a suitable appointment slot because of work commitments.
I agree someone is checking the documents with new service but existing postal service will be same experience as I had during her FLR(M) extension visa 2.5 years back. Submit biometrics at post office at your own convenience without any need of appointment booking.
Does it make sense? Can someone still choose to use existing service? Or it's just a message on online portal?
Thanks
it was possible to choose the old service (post office biometrics) three weeks ago, i believe it is available now as well. the new service has absolutely no effect on processing time in any way. in fact, it just delays it due to unavailable early appointments and even may cost you money (£60-£260) unless your appointment is in one of the few so-called core points (i think there are only 6 core points across the UK). you still must pay for the biometrics with both old and new services (£19.20)
I dont recollect seeing any response like this. Did you get an email directly from case worker i.e. with their official mail ID or through this generic mail ID [UKVIcontactcentre@homeoffice.gov.uk]? I ask this because if it is from a generic mailbox it could be that they are updating their auto-reply or quick-reply templates that caseworkers can use to send communication to applicants.speckycanuck wrote: ↑Wed Feb 06, 2019 12:51 pm'exceptionally complex' response re 24hr deadline? - anyone else get this?
Hi all. I went to Birmingham for my biometrics yesterday (SEWT-M, super priority) and got a rather alarming email today, just at the 24hr mark. I wanted to see if others received the same wording, or if I should be as worried as I am about the 'exceptionally complex' wording (because so far as my partner and I could see it was pretty darn clear/simple!):
'Thank you for your Super Priority Application.
We have attempted to process your application within the 24 hour service standard, unfortunately it appears your application will not be processed within the 24 hour target.
This is because your application raises exceptionally complex issues and we require further time to consider your case thoroughly and reach a decision.
We expect to make a decision on your application as soon as possible.
Yours sincerely, [case worker]'
There's nothing in there that should be exceptionally complex, so now I'm wondering if a) others have had this and it's a typical holding response for when they can't meet the super priority 24hr timeline, or b) I should be worried that something is missing or not obvious. Trying not to panic!
For refc:
Set-M application submitted: 22 Jan (super priority)
Biometrics appt: Birmingham, 5 Feb 11am
'Exceptionally complex' email: 6 Feb, 12noon
Thinking about responding as follows but will hold back if this is just standard and others are getting it too:
'Thank you [case worker],
I understand there have been some backlogs processing Super Priority applications, so I appreciate the contact to let me know. I'm concerned about the 'exceptionally complex' comment, as we believed all the paperwork to be present and clear, and having done this twice already (FLR-M) we were certain we'd included everything necessary. Please do let me know if something is unclear or if anything further is needed. I had hoped to be able to travel for some important work meetings in March, hence the Super Priority route, so if there is anything additional you need from us please do let me know. '