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UKVCAS Super Priority Service

General UK immigration & work permits; don't post job search or family related topics!

Please use this section of the board if there is no specific section for your query.

Moderators: Casa, archigabe, CR001, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, meself2, geriatrix, John, ChetanOjha, Administrator

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AMH
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Posts: 77
Joined: Tue Dec 18, 2012 11:59 pm

Re: UKVCAS Super Priority Service

Post by AMH » Wed Feb 20, 2019 10:27 am

AMH wrote:
Fri Feb 15, 2019 8:43 pm
I have been advised by SS agent the application status can be tracked at Gov.uk by entering UAN number which is mentioned on the appointment confirmation letter.

Can anyone able to share the full link?
Please can anyone advise?
7A8M6H

AMH
Junior Member
Posts: 77
Joined: Tue Dec 18, 2012 11:59 pm

Re: UKVCAS Super Priority Service

Post by AMH » Wed Feb 20, 2019 11:44 am

AMH wrote:
Mon Feb 18, 2019 7:03 pm
I noticed we can able to make changes in Document upload section even week after attending appointment. Is this normal?
Please can anyone advise?
7A8M6H

anat
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Joined: Fri Feb 15, 2019 3:33 pm
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Re: UKVCAS Super Priority Service

Post by anat » Wed Feb 20, 2019 11:51 am

Its normal, it doesn't mean your application wasn't send. It did the same to me.

sg664
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Re: UKVCAS Super Priority Service

Post by sg664 » Wed Feb 20, 2019 11:51 am

AMH wrote:
Wed Feb 20, 2019 11:44 am
AMH wrote:
Mon Feb 18, 2019 7:03 pm
I noticed we can able to make changes in Document upload section even week after attending appointment. Is this normal?
Please can anyone advise?
Perfectly normal. Mine's showing the same too.

anat
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Posts: 9
Joined: Fri Feb 15, 2019 3:33 pm
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Re: UKVCAS Super Priority Service

Post by anat » Wed Feb 20, 2019 12:05 pm

Hi all!!

My visa dealings have finally (sort of) come to an end.

-20/01 submitted my application online, paid for super priority service and booked an appointment
-08/02 went for my appointment 10am at Croydon, after having loaded all the paperwork online, was there for about 1:30 hours as after I did my biometrics, lady in counter told me some of the files were to zoomed in and we needed to rescan.... we started doing this for about 40 minutes until her colleague told her she could just zoom out (lololol).
-The appointment was on Friday so I suspected I may have to wait the weekend. I waited and on Tuesday when nothing came via email or post I called the Home office hotline and was told I have to wait 5 days in order to escalate. Also when speaking the lady on the phone told me I could try and emailing xxx I did and recieved a response they will get back within 20 days.
-18/02 called hotline to ask for escalation. Was intially answered by a woman who said I have to wait another day (inspite having been told specfically otherwise before). I hung up and called again and this time the person who answer did escalate my request.
-18/02 recieved very generic email after my escalation that the home office tries to reply within 24 hours but sometimes it does not.... had no actual refrence to my application.
-20/02 started emailing all the emails mentioned on this website, public.enquiries@homeoffice.gov.uk, complaints@homeoffice.gov.uk and my lawyer also sent a few.
-20/02 just now, recieved email that my application has been granted and I will recieve my decision letter and card in the post in due course. Additionally, I recieved an attachment stating that I should also recieve the money I paid for the super priority service back to the credit card I paid it on (will update once this happens).

So relieved, I have been very stressed in the last few days and this forum was a great help in knowing I'm not the only one on this boat. Don't give up and try contacting every email and every number, it feels like no one hears you at times, but you just need it to fall on that one ear for your application to be assisted.

sg664
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Posts: 25
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India

Re: UKVCAS Super Priority Service

Post by sg664 » Wed Feb 20, 2019 12:14 pm

anat wrote:
Wed Feb 20, 2019 12:05 pm
Hi all!!

My visa dealings have finally (sort of) come to an end.

-20/01 submitted my application online, paid for super priority service and booked an appointment
-08/02 went for my appointment 10am at Croydon, after having loaded all the paperwork online, was there for about 1:30 hours as after I did my biometrics, lady in counter told me some of the files were to zoomed in and we needed to rescan.... we started doing this for about 40 minutes until her colleague told her she could just zoom out (lololol).
-The appointment was on Friday so I suspected I may have to wait the weekend. I waited and on Tuesday when nothing came via email or post I called the Home office hotline and was told I have to wait 5 days in order to escalate. Also when speaking the lady on the phone told me I could try and emailing srsukvacs@homeoffice.gov.uk I did and recieved a response they will get back within 20 days.
-18/02 called hotline to ask for escalation. Was intially answered by a woman who said I have to wait another day (inspite having been told specfically otherwise before). I hung up and called again and this time the person who answer did escalate my request.
-18/02 recieved very generic email after my escalation that the home office tries to reply within 24 hours but sometimes it does not.... had no actual refrence to my application.
-20/02 started emailing all the emails mentioned on this website, public.enquiries@homeoffice.gov.uk, complaints@homeoffice.gov.uk and my lawyer also sent a few.
-20/02 just now, recieved email that my application has been granted and I will recieve my decision letter and card in the post in due course. Additionally, I recieved an attachment stating that I should also recieve the money I paid for the super priority service back to the credit card I paid it on (will update once this happens).

So relieved, I have been very stressed in the last few days and this forum was a great help in knowing I'm not the only one on this boat. Don't give up and try contacting every email and every number, it feels like no one hears you at times, but you just need it to fall on that one ear for your application to be assisted.
Many congratulations! May I ask in which category you had applied under?

anat
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Re: UKVCAS Super Priority Service

Post by anat » Wed Feb 20, 2019 12:18 pm

Hi,

Further leave to remain (spouse visa)

sg664
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Posts: 25
Joined: Fri Mar 02, 2018 9:12 am
India

Re: UKVCAS Super Priority Service

Post by sg664 » Wed Feb 20, 2019 1:25 pm

Glad for you that your wait, though agonising, is over. The new super priority seems to have mixed results. I see lots of delays for Tier 2 or spouse visa.

Did anyone who applied on 18th Feb (Croydon) receive a decision already? I have applied around noon, but haven't heard anything back. I see few receiving response same day or the next working day, however few having to wait a week or two.
So wondering....

YTL25
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China

Re: UKVCAS Super Priority Service

Post by YTL25 » Wed Feb 20, 2019 3:23 pm

Hello,
I have been following the forum for the past 2 weeks while I prepare for my application. Now my application has completed, and I just want to say thank you for all those who shared their experience and tips. It's been very helpful!
Here is my timeline and experience of applying -

Applied for ILR Route : Set(O) under Tier 2 (General) route
Date application sent : Monday, 18 Feb 2019. I uploaded all my supporting documents on the same day.
Date Biometrics Enrolled : Wednesday, 20 Feb 2019. I went to London Premium Lounge (had to pay £200 extra, mainly because I wanted to get it done today, and this was the only available location for me. Croydon is a bit too far for me to travel and I would have to pay £100 too for "out of hours" appointment slot if I want to do it today.)

Approval Received : Email came through on the same day - Wednesday, 20 Feb 2019
Decision Letter Received: Waiting - will update in due course
BRP Card Received : Waiting - will update in due course

I'm so very happy right now, as it turns out to be a very quick and smooth process for me! My appointment was at 10:00, and I was done by 10:30 (biometrics was quick, it just took a while for the staff to verify all my uploaded documents).
Less than 3 hrs later, I received the email from Home Office confirming that my ILR has been granted, and decision letter and BRP will be posted to be in due course.
I immediately went on to gov.uk (https://www.gov.uk/prove-right-to-work) to check my right to work - and it has already been changed to "there is no limit".
After following this forum for the past 2 weeks, I know there has been mixed experience on the 24hr service timeline. So I was prepared that I might have to wait longer, and was hoping for the best (that I would receive a decision tomorrow)... To my surprise, my decision came just 3 hrs later! So I'm over the moon!

I wish all of you who are about to submit or are still waiting the best of luck!! :D :D

Here is a list of documents I submitted in case anybody might find helpful -
Required:
- Current passport
(including scans of all pages)
- Previous passport (including scans of all pages - this has been my main passport and has a lot of visas, entry/exit stamps on it!)
- BRP
- Police registration form
(required for certain nationalities only. I have always been good at it - every time I had any change I need to report, I do it straightaway. I think that is somewhat important, as it shows that you're following the immigration rules/conditions to your current visa.)
- Signed consent form (for Home Office to do verification checks)
- Life in the UK Tess pass notification
- UK Degree certificate
(for language requirement)
- Employer Letter confirming my employment status (key words "still needed for the foreseeable future"), my current salary, the SOC (the same was on my Tier 2 CoS), and my salary is above the required rate (I also asked my employer to state "my rate of pay will stay the same for the foreseeable future").
- Payslip (only most recent one is required, but I have provided all months of this tax year)
- Bank statement (only most recent one is required, to show the payslip amount has been paid into your account - but I have provided for all months of this tax year)
- Employer Letter confirming my absences from the UK (in the letter, they also confirm how many days of annual leave I'm entitled to)

Additional:
- P60s for the past 5 years
- HMRC issued Employment history for the past 5 years
- Excel summary I created myself to count my days of absences from the UK
- I also include detailed reasons for travel, as well as where to find the related "entry/exit stamps" on my passports. I think it will help the caseworker if they need to verify / check your travel history
- Home Office letters that I received in the past when I applied for my Tier 2 Leave to Remain in the UK

:D :D

NeedAdvicepls
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Re: UKVCAS Super Priority Service

Post by NeedAdvicepls » Wed Feb 20, 2019 10:18 pm

Hi all,

Sorry- wanted to ask if anyone has any experience with priority service ? My agency applied for priority service and not super priority..

Please suggest if there is a different thread for this or, please reply in same thread..

NeedAdvicepls
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Re: UKVCAS Super Priority Service

Post by NeedAdvicepls » Wed Feb 20, 2019 10:22 pm

anat wrote:
Wed Feb 20, 2019 12:05 pm
Hi all!!

My visa dealings have finally (sort of) come to an end.

-20/01 submitted my application online, paid for super priority service and booked an appointment
-08/02 went for my appointment 10am at Croydon, after having loaded all the paperwork online, was there for about 1:30 hours as after I did my biometrics, lady in counter told me some of the files were to zoomed in and we needed to rescan.... we started doing this for about 40 minutes until her colleague told her she could just zoom out (lololol).
-The appointment was on Friday so I suspected I may have to wait the weekend. I waited and on Tuesday when nothing came via email or post I called the Home office hotline and was told I have to wait 5 days in order to escalate. Also when speaking the lady on the phone told me I could try and emailing srsukvacs@homeoffice.gov.uk I did and recieved a response they will get back within 20 days.
-18/02 called hotline to ask for escalation. Was intially answered by a woman who said I have to wait another day (inspite having been told specfically otherwise before). I hung up and called again and this time the person who answer did escalate my request.
-18/02 recieved very generic email after my escalation that the home office tries to reply within 24 hours but sometimes it does not.... had no actual refrence to my application.
-20/02 started emailing all the emails mentioned on this website, public.enquiries@homeoffice.gov.uk, complaints@homeoffice.gov.uk and my lawyer also sent a few.
-20/02 just now, recieved email that my application has been granted and I will recieve my decision letter and card in the post in due course. Additionally, I recieved an attachment stating that I should also recieve the money I paid for the super priority service back to the credit card I paid it on (will update once this happens).

So relieved, I have been very stressed in the last few days and this forum was a great help in knowing I'm not the only one on this boat. Don't give up and try contacting every email and every number, it feels like no one hears you at times, but you just need it to fall on that one ear for your application to be assisted.

Hi did you apply for priority or super priority service ??

YTL25
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Posts: 9
Joined: Wed Feb 20, 2019 2:45 pm
China

Re: UKVCAS Super Priority Service

Post by YTL25 » Wed Feb 20, 2019 10:32 pm

NeedAdvicepls wrote:
Wed Feb 20, 2019 10:18 pm
Hi all,

Sorry- wanted to ask if anyone has any experience with priority service ? My agency applied for priority service and not super priority..

Please suggest if there is a different thread for this or, please reply in same thread..
Hello. I believe priority service is a decision within 10 working days.
Super priority service is a decision within 24 hrs.

Eali
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Pakistan

Re: UKVCAS Super Priority Service

Post by Eali » Wed Feb 20, 2019 11:39 pm

sg664 wrote:
Wed Feb 20, 2019 1:25 pm
Glad for you that your wait, though agonising, is over. The new super priority seems to have mixed results. I see lots of delays for Tier 2 or spouse visa.

Did anyone who applied on 18th Feb (Croydon) receive a decision already? I have applied around noon, but haven't heard anything back. I see a few receiving response same days or the next working day, however few having to wait a week or two.
So wondering....
Hi, I applied on 14th Feb, super priority in Croydon centre. On Monday I checked "prove your right to work" it said I have no limit to stay in UK" which indicated I have been granted ILR. Next day which was Tuesday I received letter and BRP. However my sister and mother applied at same time same day. Its on set o base, my sister status has changed on "prove your right to work" it says you have no limit to stay in UK but he has not received any confirmation yet from Home office. Also my mom status is still same still showing expiry date, nothing changed at all waiting to hear for her and my sister please suggest what to dom

NeedAdvicepls
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Re: UKVCAS Super Priority Service

Post by NeedAdvicepls » Thu Feb 21, 2019 8:14 am

AMH wrote:
Wed Feb 20, 2019 11:44 am
AMH wrote:
Mon Feb 18, 2019 7:03 pm
I noticed we can able to make changes in Document upload section even week after attending appointment. Is this normal?
Please can anyone advise?
Yes, this can be done. My agency got wrong cover letter. Then they uploaded again, correct one, after submitting application and before biometric appointment

surfsumi
Junior Member
Posts: 57
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Location: LONDON
Mood:
United Kingdom

Re: UKVCAS Super Priority Service

Post by surfsumi » Thu Feb 21, 2019 11:06 am

Hi,
I was granted ILR in January but they failed to make a decision within 24 hours under super priority service as promised. 3 weeks ago I received a letter stating that they are planing to refund the Super Priority Fee ( £600) in due course. I have seen several members had similar correspondence from UKVI Just wondering any LUCKY ones here got their refund so far. :D :D
Suresh.
SURESH

Jojo19
Junior Member
Posts: 51
Joined: Wed Feb 20, 2019 6:05 pm
United Kingdom

Re: UKVCAS Super Priority Service

Post by Jojo19 » Thu Feb 21, 2019 1:35 pm

Finally my wait is over.

I applied for the IlR 5 yrs spouse route
Application -31dec, Biometrics: 14th Jan
Super priority
Decision Email :19th Feb

After 6 phone calls, email to MP and various complaints email. The wait is finally over

Now waiting for the card n letter
Refund was also processed

wwgg
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Posts: 3
Joined: Tue Jan 22, 2019 5:47 pm
United Kingdom

Re: UKVCAS Super Priority Service

Post by wwgg » Thu Feb 21, 2019 2:58 pm

Hi all,

I applied/submitted biometrics 2 weeks ago under Super Priority but yet to receive a reply. I understood that you could check online through the below link:
https://www.gov.uk/prove-right-to-work

When I checked, it says "there is no limit to how long you can stay..." Does that mean it has been approved or not yet?

famishra14
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Re: UKVCAS Super Priority Service

Post by famishra14 » Thu Feb 21, 2019 3:12 pm

Hi All,

Applied for ILR (T2 General, 5 years route ) from Cardiff.

Timeline -
Biometrics appointment - 4th Feb 2019 (Super Priority Service)
5th Feb- Letter received by agent -
Although we would normally decide your super priority application within 24 hrs from date it was submitted, unfortunately this is not going to be possible in your case.
This is because we are waiting for a response from another government department or agency to verify some of the information or documents you have given to us.

Decision email - Awaiting
BRP card - Awaiting

Has anyone received a letter like this? Anything to worry??
Has anyone applied from Cardiff and got the decision? Its been 2 weeks now and apart from above letter no communication from HO.
My application is straight forward as I have been with same employer no other issues as well.

Any comments ?? or I should just wait patiently?

Thanks
Raj

youzidejia
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Posts: 13
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Re: UKVCAS Super Priority Service

Post by youzidejia » Thu Feb 21, 2019 3:15 pm

wwgg wrote:
Thu Feb 21, 2019 2:58 pm
Hi all,

I applied/submitted biometrics 2 weeks ago under Super Priority but yet to receive a reply. I understood that you could check online through the below link:
https://www.gov.uk/prove-right-to-work

When I checked, it says "there is no limit to how long you can stay..." Does that mean it has been approved or not yet?
I think that means it is granted. may I asked what visa you applied and what is the online status before it said no limit to stay.

aben
Junior Member
Posts: 97
Joined: Tue Jan 12, 2016 5:55 pm
United Kingdom

Re: UKVCAS Super Priority Service

Post by aben » Thu Feb 21, 2019 3:44 pm

aben wrote:
Mon Feb 18, 2019 9:21 am
Hi,

Type of application: SET (O)
Online application submission date: 13 Feb 2019
Biometrics appointment date and location: 15 Feb 2019, Croyden
information required email: received information required email 15 Feb 2019 from the caseworker.
required information: replied back 18 Feb 2019
decision email: received 18 Feb 2019
Decision letter (post): waiting….
BRP (post): waiting…

thanks
Type of application: SET (O)
Online application submission date: 13 Feb 2019
Biometrics appointment date and location: 15 Feb 2019, Croyden
information required email: received information required email 15 Feb 2019 from the caseworker.
required information: replied back 18 Feb 2019
decision email: received 18 Feb 2019
Decision letter (post): post received 19th Feb 2019
BRP (post): received 20 Feb 2019

YTL25
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China

Re: UKVCAS Super Priority Service

Post by YTL25 » Thu Feb 21, 2019 4:04 pm

wwgg wrote:
Thu Feb 21, 2019 2:58 pm
Hi all,

I applied/submitted biometrics 2 weeks ago under Super Priority but yet to receive a reply. I understood that you could check online through the below link:
https://www.gov.uk/prove-right-to-work

When I checked, it says "there is no limit to how long you can stay..." Does that mean it has been approved or not yet?
Yes, It means you have been approved. Congrats!
Since like they didn't send you an email notifying that (happens sometimes). Just wait for your decision letter and BRP that will come via the post! :)

Btw - might be worth reaching out to them to get a refund for your super priority fee, since you didn't get the decision within 24hrs.

YTL25
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Posts: 9
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China

Re: UKVCAS Super Priority Service

Post by YTL25 » Thu Feb 21, 2019 4:07 pm

famishra14 wrote:
Thu Feb 21, 2019 3:12 pm
Hi All,

Applied for ILR (T2 General, 5 years route ) from Cardiff.

Timeline -
Biometrics appointment - 4th Feb 2019 (Super Priority Service)
5th Feb- Letter received by agent -
Although we would normally decide your super priority application within 24 hrs from date it was submitted, unfortunately this is not going to be possible in your case.
This is because we are waiting for a response from another government department or agency to verify some of the information or documents you have given to us.

Decision email - Awaiting
BRP card - Awaiting

Has anyone received a letter like this? Anything to worry??
Has anyone applied from Cardiff and got the decision? Its been 2 weeks now and apart from above letter no communication from HO.
My application is straight forward as I have been with same employer no other issues as well.

Any comments ?? or I should just wait patiently?

Thanks
Raj
Cannot comment on if anything to worry...but I assume it is just routine check. What documents did you submit that might have caused them needing to verify?

It's been 2 weeks since you received that email. So you're totally entitled to chase them (you are allow to after 5 working days after every time you get in touch).

famishra14
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India

Re: UKVCAS Super Priority Service

Post by famishra14 » Thu Feb 21, 2019 4:48 pm

Documents submitted -

> Visa application payment confirmation email
> Document checklist and application form
> Current and Expired passport, BRPs and visas
> 3 months Payslips
> P60's
> Degree certificate
> Life in UK test certificate
> Bank Statements
> Employer Support Letter and Schedule of Absence
> Consent form

Thanks
Raj

Cara1
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Re: UKVCAS Super Priority Service

Post by Cara1 » Thu Feb 21, 2019 7:02 pm

Hi,

Has anyone got refund for not receiving decision within 24 hours for super priority service. Can anyone guide me with the process? The online websites do not give clarity and phoning home office hasn’t been much useful.

Regards,
Cara

Cara1
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Re: UKVCAS Super Priority Service

Post by Cara1 » Thu Feb 21, 2019 7:06 pm

Jojo19 wrote:
Thu Feb 21, 2019 1:35 pm
Finally my wait is over.

I applied for the IlR 5 yrs spouse route
Application -31dec, Biometrics: 14th Jan
Super priority
Decision Email :19th Feb

After 6 phone calls, email to MP and various complaints email. The wait is finally over

Now waiting for the card n letter
Refund was also processed
Hi,

Congratulations! You said your refund is being processed. Whom did you contact for refund and what is the procedure?

Regards,
Cara

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