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UKVCAS Super Priority Service

General UK immigration & work permits; don't post job search or family related topics!

Please use this section of the board if there is no specific section for your query.

Moderators: Casa, archigabe, CR001, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, meself2, geriatrix, John, ChetanOjha, Administrator

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cja_1234
Newbie
Posts: 35
Joined: Wed Dec 05, 2018 5:16 pm
United Kingdom

Re: UKVCAS Super Priority Service

Post by cja_1234 » Mon Dec 10, 2018 6:21 pm

manuelabe wrote:
Mon Dec 10, 2018 5:14 pm
9127 wrote:
Mon Dec 10, 2018 5:04 pm
Hey Folks,

Just got a note from my counsel that my application has been approved and that I will receive the BRP in due course. Hope you also get the good news soon!
Best
Hi 9127, congratulations! by your counsel you mean your solicitor? Did they do the whole process for you ?
how long did you wait ?

can you share some information about your case?
Yes it would be great to hear more details.. who is 'the council'?

9127
Newly Registered
Posts: 10
Joined: Mon Dec 10, 2018 9:52 am
United Kingdom

Re: UKVCAS Super Priority Service

Post by 9127 » Mon Dec 10, 2018 6:34 pm

manuelabe wrote:
Mon Dec 10, 2018 5:14 pm
9127 wrote:
Mon Dec 10, 2018 5:04 pm
Hey Folks,

Just got a note from my counsel that my application has been approved and that I will receive the BRP in due course. Hope you also get the good news soon!
Best
Hi 9127, congratulations! by your counsel you mean your solicitor? Did they do the whole process for you ?
how long did you wait ?

can you share some information about your case?
Yes, I mean my solicitor. I had submitted my biometrics in Manchester on Sat, 1 Dec. It was for a change in employer.

9127
Newly Registered
Posts: 10
Joined: Mon Dec 10, 2018 9:52 am
United Kingdom

Re: UKVCAS Super Priority Service

Post by 9127 » Mon Dec 10, 2018 6:37 pm

I just got the email forwarded by my solicitor. It didn't have any signature and didn't appear to be a standard response. Might be due to the follow-up by my solicitor.

cja_1234
Newbie
Posts: 35
Joined: Wed Dec 05, 2018 5:16 pm
United Kingdom

Re: UKVCAS Super Priority Service

Post by cja_1234 » Mon Dec 10, 2018 6:37 pm

9127 wrote:
Mon Dec 10, 2018 6:34 pm
manuelabe wrote:
Mon Dec 10, 2018 5:14 pm
9127 wrote:
Mon Dec 10, 2018 5:04 pm
Hey Folks,

Just got a note from my counsel that my application has been approved and that I will receive the BRP in due course. Hope you also get the good news soon!
Best
Hi 9127, congratulations! by your counsel you mean your solicitor? Did they do the whole process for you ?
how long did you wait ?

can you share some information about your case?
Yes, I mean my solicitor. I had submitted my biometrics in Manchester on Sat, 1 Dec. It was for a change in employer.
I see. So it was for Tier 2 (General)? Do you know how your solicitor received the decision? By email?

manuelabe
Newly Registered
Posts: 18
Joined: Thu Dec 06, 2018 4:09 pm
Canada

Re: UKVCAS Super Priority Service

Post by manuelabe » Mon Dec 10, 2018 6:41 pm

cja_1234 wrote:
Mon Dec 10, 2018 6:37 pm
9127 wrote:
Mon Dec 10, 2018 6:34 pm
manuelabe wrote:
Mon Dec 10, 2018 5:14 pm
9127 wrote:
Mon Dec 10, 2018 5:04 pm
Hey Folks,

Just got a note from my counsel that my application has been approved and that I will receive the BRP in due course. Hope you also get the good news soon!
Best
Hi 9127, congratulations! by your counsel you mean your solicitor? Did they do the whole process for you ?
how long did you wait ?

can you share some information about your case?
Yes, I mean my solicitor. I had submitted my biometrics in Manchester on Sat, 1 Dec. It was for a change in employer.
I see. So it was for Tier 2 (General)? Do you know how your solicitor received the decision? By email?
Ah very lucky. I applied in croydon on the 24th also have a solicitor but have not heard back. Today my solicitor emailed the case work team to find out .... I’m also trying to change employer.

Did your solicitor or you had to email call or do anything to chase this up ?

manuelabe
Newly Registered
Posts: 18
Joined: Thu Dec 06, 2018 4:09 pm
Canada

Re: UKVCAS Super Priority Service

Post by manuelabe » Mon Dec 10, 2018 6:43 pm

9127 wrote:
Mon Dec 10, 2018 6:34 pm
manuelabe wrote:
Mon Dec 10, 2018 5:14 pm
9127 wrote:
Mon Dec 10, 2018 5:04 pm
Hey Folks,

Just got a note from my counsel that my application has been approved and that I will receive the BRP in due course. Hope you also get the good news soon!
Best
Hi 9127, congratulations! by your counsel you mean your solicitor? Did they do the whole process for you ?
how long did you wait ?

can you share some information about your case?
Yes, I mean my solicitor. I had submitted my biometrics in Manchester on Sat, 1 Dec. It was for a change in employer.

Ah very lucky. I applied in croydon on the 24th also have a solicitor but have not heard back. Today my solicitor emailed the case work team to find out .... I’m also trying to change employer.

Did your solicitor or you had to email call or do anything to chase this up ?

9127
Newly Registered
Posts: 10
Joined: Mon Dec 10, 2018 9:52 am
United Kingdom

Re: UKVCAS Super Priority Service

Post by 9127 » Mon Dec 10, 2018 7:17 pm

cja_1234 wrote:
Mon Dec 10, 2018 6:37 pm
9127 wrote:
Mon Dec 10, 2018 6:34 pm
manuelabe wrote:
Mon Dec 10, 2018 5:14 pm
9127 wrote:
Mon Dec 10, 2018 5:04 pm
Hey Folks,

Just got a note from my counsel that my application has been approved and that I will receive the BRP in due course. Hope you also get the good news soon!
Best
Hi 9127, congratulations! by your counsel you mean your solicitor? Did they do the whole process for you ?
how long did you wait ?

can you share some information about your case?
Yes, I mean my solicitor. I had submitted my biometrics in Manchester on Sat, 1 Dec. It was for a change in employer.
I see. So it was for Tier 2 (General)? Do you know how your solicitor received the decision? By email?
Yes, that's correct. They got a response via email

9127
Newly Registered
Posts: 10
Joined: Mon Dec 10, 2018 9:52 am
United Kingdom

Re: UKVCAS Super Priority Service

Post by 9127 » Mon Dec 10, 2018 7:19 pm

manuelabe wrote:
Mon Dec 10, 2018 6:43 pm
9127 wrote:
Mon Dec 10, 2018 6:34 pm
manuelabe wrote:
Mon Dec 10, 2018 5:14 pm
9127 wrote:
Mon Dec 10, 2018 5:04 pm
Hey Folks,

Just got a note from my counsel that my application has been approved and that I will receive the BRP in due course. Hope you also get the good news soon!
Best
Hi 9127, congratulations! by your counsel you mean your solicitor? Did they do the whole process for you ?
how long did you wait ?

can you share some information about your case?
Yes, I mean my solicitor. I had submitted my biometrics in Manchester on Sat, 1 Dec. It was for a change in employer.

Ah very lucky. I applied in croydon on the 24th also have a solicitor but have not heard back. Today my solicitor emailed the case work team to find out .... I’m also trying to change employer.

Did your solicitor or you had to email call or do anything to chase this up ?
Yes, indeed. I was myself getting very nervous, but I hope this shows that they are making some progress and hope others get a decision soon as well. I am not entirely sure as they just forwarded the email to me.

oldmankensey
Member
Posts: 121
Joined: Thu Nov 08, 2018 6:46 pm
United Kingdom

Re: UKVCAS Super Priority Service

Post by oldmankensey » Mon Dec 10, 2018 7:27 pm

badhodor wrote:
Mon Dec 10, 2018 4:22 pm
Please post the address for claiming refund!!
general-uk-immigration-forum/ukvcas-sup ... l#p1710987

jibrankayub
Newly Registered
Posts: 3
Joined: Fri Dec 07, 2018 5:34 pm
United Kingdom

Re: UKVCAS Super Priority Service

Post by jibrankayub » Mon Dec 10, 2018 7:40 pm

Just an update from me (in case it helps someone)…

Appointment on: 2018.12.07 12:00pm at UKVCAS center in Croydon
Got following confirmation Email on: 2018.12.10 around 11:30am

Code: Select all

I’m pleased to confirm that your clients applications for indefinite leave to remain under Tier 2 of the immigration arrangements has now been granted. They will receive their decision letter and biometric residence permit (BRP) in due course and these will confirm the immigration status. Thank you for using our super priority service.

madihaali_304
Junior Member
Posts: 53
Joined: Wed Nov 28, 2018 11:49 am
Pakistan

Re: UKVCAS Super Priority Service

Post by madihaali_304 » Mon Dec 10, 2018 7:50 pm

I also applied through a solicitor and am yet to receive a decision...

Congrats Jibrankayub, glad to hear that some people are getting a relatively quick turnaround!

FarooqShah86
Newbie
Posts: 30
Joined: Thu Dec 06, 2018 7:03 pm
Pakistan

Re: UKVCAS Super Priority Service

Post by FarooqShah86 » Mon Dec 10, 2018 10:30 pm

madihaali_304 wrote:
Mon Dec 10, 2018 7:50 pm
I also applied through a solicitor and am yet to receive a decision...

Congrats Jibrankayub, glad to hear that some people are getting a relatively quick turnaround!
Exactly! I gave my biometrics on the 1st! still waiting!
Congrats Jibrankayub

Has anyone heard anything back particularly the ILR applicants via Tier 2 General?

Thanks

allyf
Member
Posts: 238
Joined: Sun Oct 14, 2018 10:40 am
Canada

Re: UKVCAS Super Priority Service

Post by allyf » Mon Dec 10, 2018 10:39 pm

Couldn’t help but chuckle over the “thank you for using the super priority service”...🙄

cja_1234
Newbie
Posts: 35
Joined: Wed Dec 05, 2018 5:16 pm
United Kingdom

Re: UKVCAS Super Priority Service

Post by cja_1234 » Tue Dec 11, 2018 5:51 am

FarooqShah86 wrote:
Mon Dec 10, 2018 10:30 pm
madihaali_304 wrote:
Mon Dec 10, 2018 7:50 pm
I also applied through a solicitor and am yet to receive a decision...

Congrats Jibrankayub, glad to hear that some people are getting a relatively quick turnaround!
Exactly! I gave my biometrics on the 1st! still waiting!
Congrats Jibrankayub

Has anyone heard anything back particularly the ILR applicants via Tier 2 General?

Thanks
Not yet from me. I also did the biometrics on the 1st. I know it could be anecdotal but it seems SET (O) under Tier 2 route is particularly slow.

badhodor
Member
Posts: 104
Joined: Tue Apr 24, 2018 12:05 pm
Mood:
India

Re: UKVCAS Super Priority Service

Post by badhodor » Tue Dec 11, 2018 8:31 am

Nothing for me either. Set O from tier 2. Appointment on 1st December @ Croydon.

Still waiting......

bhcool
Newly Registered
Posts: 10
Joined: Wed Dec 05, 2018 2:46 pm
India

Re: UKVCAS Super Priority Service

Post by bhcool » Tue Dec 11, 2018 8:43 am

cja_1234 wrote:
Tue Dec 11, 2018 5:51 am
FarooqShah86 wrote:
Mon Dec 10, 2018 10:30 pm
madihaali_304 wrote:
Mon Dec 10, 2018 7:50 pm
I also applied through a solicitor and am yet to receive a decision...

Congrats Jibrankayub, glad to hear that some people are getting a relatively quick turnaround!
Exactly! I gave my biometrics on the 1st! still waiting!
Congrats Jibrankayub

Has anyone heard anything back particularly the ILR applicants via Tier 2 General?

Thanks
Not yet from me. I also did the biometrics on the 1st. I know it could be anecdotal but it seems SET (O) under Tier 2 route is particularly slow.
Same here applied on 28th Nov Set (O) under tier 2 no reply yet.

bhcool
Newly Registered
Posts: 10
Joined: Wed Dec 05, 2018 2:46 pm
India

Re: UKVCAS Super Priority Service

Post by bhcool » Tue Dec 11, 2018 9:02 am

venk wrote:
Fri Dec 07, 2018 7:49 pm
sunnysakhi wrote:
Fri Dec 07, 2018 7:46 pm
venk wrote:
Thu Dec 06, 2018 12:47 pm
Hi Guys,

Anybody attended their biometrics on or after 26th November 2018 has received email/post with approval conformation or biometric card?

i have attended my biometrics on 26th and have not heard anything since then.

Thanks
Hi venk, any update
Hi Sunny

Nope,fingers crossed.

Thanks.
@ Venk, Sunnysakhi , any update for you guys?

norty109
Newbie
Posts: 43
Joined: Sat May 25, 2013 9:51 am

Re: UKVCAS Super Priority Service

Post by norty109 » Tue Dec 11, 2018 9:27 am

Could be a chance that applications on Saturday are going to backlog? UKVI works 5 days and UKVCAS 6 days so if Monday UKVI is clearing Friday, then Tuesday they will clear Monday first to meet deadline logically? Not sure how it works bit there is a disparity between application received days and application processing days isn't it.

mail9
Junior Member
Posts: 65
Joined: Thu Nov 29, 2018 12:00 pm
United Kingdom

Re: UKVCAS Super Priority Service

Post by mail9 » Tue Dec 11, 2018 10:07 am

anybody who has got it escalated twice and havent heard?
i thought on escalation the case worker will look into the application!

badhodor
Member
Posts: 104
Joined: Tue Apr 24, 2018 12:05 pm
Mood:
India

Re: UKVCAS Super Priority Service

Post by badhodor » Tue Dec 11, 2018 10:08 am

Got this email today @9:35 am. Don't know what to do now.



Thank you for contacting UKVI Contact Centre.

Unfortunately, we are unable to process your referral as our records show that your application is still within the service standard.



For further information about Front End Services please visit:

https://www.gov.uk/guidance/ukvis-new-f ... ed-to-know





UKVI is keen to continually review and improve its service to our customers. To help us to do so we would be grateful if you could complete a short online survey. Please access the survey using the following link:





Yours sincerely,





UK Visas and Immigration





Please note, any emails received into this mailbox will be deleted and no action will be taken.



**********************************************************************
This email and any files transmitted with it are private and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error please return it to the address
it came from telling them it is not for you and then delete it from your system.
This email message has been swept for computer viruses.

**********************************************************************

ilovethebeatles
Member
Posts: 165
Joined: Mon Oct 24, 2016 11:12 am
United Kingdom

Re: UKVCAS Super Priority Service

Post by ilovethebeatles » Tue Dec 11, 2018 10:11 am

My best guess is staff at Premium Offices (PO) will now do the Super Priority Service and so applications from 57 centers will be allocated to each PO, and then to each caseworker. This causes the disparity in timing because it depends on how quick each caseworker/PO does their job. If individual caseworkers had had access to centrally managed system then it would have been on first come first serve basis for all.
norty109 wrote:
Tue Dec 11, 2018 9:27 am
Could be a chance that applications on Saturday are going to backlog? UKVI works 5 days and UKVCAS 6 days so if Monday UKVI is clearing Friday, then Tuesday they will clear Monday first to meet deadline logically? Not sure how it works bit there is a disparity between application received days and application processing days isn't it.

ilovethebeatles
Member
Posts: 165
Joined: Mon Oct 24, 2016 11:12 am
United Kingdom

Re: UKVCAS Super Priority Service

Post by ilovethebeatles » Tue Dec 11, 2018 10:13 am

When I contacted UKVI helpline, I got this message about 30 minutes after the call. But few minutes after that, I got email from caseworker. So, it is kind of standard email but it means your application has not been touched yet.
badhodor wrote:
Tue Dec 11, 2018 10:08 am
Got this email today @9:35 am. Don't know what to do now.



Thank you for contacting UKVI Contact Centre.

Unfortunately, we are unable to process your referral as our records show that your application is still within the service standard.



For further information about Front End Services please visit:

https://www.gov.uk/guidance/ukvis-new-f ... ed-to-know





UKVI is keen to continually review and improve its service to our customers. To help us to do so we would be grateful if you could complete a short online survey. Please access the survey using the following link:





Yours sincerely,





UK Visas and Immigration





Please note, any emails received into this mailbox will be deleted and no action will be taken.



**********************************************************************
This email and any files transmitted with it are private and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error please return it to the address
it came from telling them it is not for you and then delete it from your system.
This email message has been swept for computer viruses.

**********************************************************************

badhodor
Member
Posts: 104
Joined: Tue Apr 24, 2018 12:05 pm
Mood:
India

Re: UKVCAS Super Priority Service

Post by badhodor » Tue Dec 11, 2018 10:15 am

But It was Super Priority 24 hours thing? how is it still within service standards?

ilovethebeatles wrote:
Tue Dec 11, 2018 10:13 am
When I contacted UKVI helpline, I got this message about 30 minutes after the call. But few minutes after that, I got email from caseworker. So, it is kind of standard email but it means your application has not been touched yet.
badhodor wrote:
Tue Dec 11, 2018 10:08 am
Got this email today @9:35 am. Don't know what to do now.



Thank you for contacting UKVI Contact Centre.

Unfortunately, we are unable to process your referral as our records show that your application is still within the service standard.



For further information about Front End Services please visit:

https://www.gov.uk/guidance/ukvis-new-f ... ed-to-know





UKVI is keen to continually review and improve its service to our customers. To help us to do so we would be grateful if you could complete a short online survey. Please access the survey using the following link:





Yours sincerely,





UK Visas and Immigration





Please note, any emails received into this mailbox will be deleted and no action will be taken.



**********************************************************************
This email and any files transmitted with it are private and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error please return it to the address
it came from telling them it is not for you and then delete it from your system.
This email message has been swept for computer viruses.

**********************************************************************

badhodor
Member
Posts: 104
Joined: Tue Apr 24, 2018 12:05 pm
Mood:
India

Re: UKVCAS Super Priority Service

Post by badhodor » Tue Dec 11, 2018 10:16 am

What did the caseworker say in the email 30 mins later? was it with the decision?

badhodor
Member
Posts: 104
Joined: Tue Apr 24, 2018 12:05 pm
Mood:
India

Re: UKVCAS Super Priority Service

Post by badhodor » Tue Dec 11, 2018 10:23 am

Sorry, I just read your story on the forum "ilovebeatles".

It''s been an hour since that email and I haven't received anything from caseworker or anyone for that matter. Do you reckon I should call them again and ask how is this within service standards?

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