UKVCAS Super Priority Service

[mschase]

Went to Croydon today to apply for my Tier 2 leave to remain, switching from Tier 4 student visa. Process took almost 20 mins.

Still haven't heard from HO or received any email. Quite anxious.

Anyone else in similar boat?

[lily1994]

Went to Croydon today to apply for my Tier 2 leave to remain, switching from Tier 4 student visa. Process took almost 20 mins.

Still haven't heard from HO or received any email. Quite anxious.

Anyone else in similar boat?

I am. I've applied on Monday 21st October at 11am with Super Priority service in London. Have not received anything at all yet, it has been 48 hours. The only message I received was from UKVCAS that they have submitted my information.

Have you heard anything yet?

[hoho0731]

I’m more than impressed by the super priority service! Being a user of the forum, I would like to make some contribution as well. Below is my case and hope it will be useful for the applicants:

ILR Route : tier 2 to ILR
Online form submission and payment: 17/10/2019
Biometrics intake appointment - 10 am 21/10/2019 via premium service
Approval email: 16:00 on the 21/10/2019 (same day!!)
Decision letter received: 23/10/2019
BRP Card : 23/10/2019

Thanks very much for the HO decision maker for the swift decision!! Well done!!

Following to my previous posting, I have received my decision letter and BRP card today on the 23rd Oct 2019, 2 days after I went for the Biometrics intake appointment.

I am amazed by the speed of the super priority service and would say it definitely worth the price!

[adisays]

I’m more than impressed by the super priority service! Being a user of the forum, I would like to make some contribution as well. Below is my case and hope it will be useful for the applicants:

ILR Route : tier 2 to ILR
Online form submission and payment: 17/10/2019
Biometrics intake appointment - 10 am 21/10/2019 via premium service
Approval email: 16:00 on the 21/10/2019 (same day!!)
Decision letter received: 23/10/2019
BRP Card : 23/10/2019

Thanks very much for the HO decision maker for the swift decision!! Well done!!

Following to my previous posting, I have received my decision letter and BRP card today on the 23rd Oct 2019, 2 days after I went for the Biometrics intake appointment.

I am amazed by the speed of the super priority service and would say it definitely worth the price!

That's really great!

I'm hoping since I got my approval email a bit over two hours after I attended the appointment I will also get my BRP card soon. However they are sending it to my home address and I work in an office during the day. Did you / someone have to be home to sign for it?

[Jonu25]

Hi,
Did you receive it by royalmail or DX?
Thanks

I’m more than impressed by the super priority service! Being a user of the forum, I would like to make some contribution as well. Below is my case and hope it will be useful for the applicants:

ILR Route : tier 2 to ILR
Online form submission and payment: 17/10/2019
Biometrics intake appointment - 10 am 21/10/2019 via premium service
Approval email: 16:00 on the 21/10/2019 (same day!!)
Decision letter received: 23/10/2019
BRP Card : 23/10/2019

Thanks very much for the HO decision maker for the swift decision!! Well done!!

Following to my previous posting, I have received my decision letter and BRP card today on the 23rd Oct 2019, 2 days after I went for the Biometrics intake appointment.

I am amazed by the speed of the super priority service and would say it definitely worth the price!

[tier21419]

I’m more than impressed by the super priority service! Being a user of the forum, I would like to make some contribution as well. Below is my case and hope it will be useful for the applicants:

ILR Route : tier 2 to ILR
Online form submission and payment: 17/10/2019
Biometrics intake appointment - 10 am 21/10/2019 via premium service
Approval email: 16:00 on the 21/10/2019 (same day!!)
Decision letter received: 23/10/2019
BRP Card : 23/10/2019

Thanks very much for the HO decision maker for the swift decision!! Well done!!

Following to my previous posting, I have received my decision letter and BRP card today on the 23rd Oct 2019, 2 days after I went for the Biometrics intake appointment.

I am amazed by the speed of the super priority service and would say it definitely worth the price!

That's really great!

I'm hoping since I got my approval email a bit over two hours after I attended the appointment I will also get my BRP card soon. However they are sending it to my home address and I work in an office during the day. Did you / someone have to be home to sign for it?

Yes, this needs a signature.

[tier21419]

Hi,
Did you receive it by royalmail or DX?
Thanks

I’m more than impressed by the super priority service! Being a user of the forum, I would like to make some contribution as well. Below is my case and hope it will be useful for the applicants:

ILR Route : tier 2 to ILR
Online form submission and payment: 17/10/2019
Biometrics intake appointment - 10 am 21/10/2019 via premium service
Approval email: 16:00 on the 21/10/2019 (same day!!)
Decision letter received: 23/10/2019
BRP Card : 23/10/2019

Thanks very much for the HO decision maker for the swift decision!! Well done!!

Following to my previous posting, I have received my decision letter and BRP card today on the 23rd Oct 2019, 2 days after I went for the Biometrics intake appointment.

I am amazed by the speed of the super priority service and would say it definitely worth the price!

Normally, the approval letter is sent via royal mail and BRP through DX. We recently missed the approval letter, which also needed a signature.

[mschase]

Went to Croydon today to apply for my Tier 2 leave to remain, switching from Tier 4 student visa. Process took almost 20 mins.

Still haven't heard from HO or received any email. Quite anxious.

Anyone else in similar boat?

I am. I've applied on Monday 21st October at 11am with Super Priority service in London. Have not received anything at all yet, it has been 48 hours. The only message I received was from UKVCAS that they have submitted my information.

Have you heard anything yet?

Hey, yes I got the approval today morning at 9:30am. Felt relieved to get it. I'm sure all those waiting will get it as well, don't forget that this is peak season.

[Jonu25]

Hi just found out by Calling DX that my delivery is due tomorrow they also gave me the tracking no so what I did is rescheduled the delivery to my work address using the tracking no for tomorrow. So contact DX if your are worried about missing the delivery to get tracking no and find out the delivery date.

I’m more than impressed by the super priority service! Being a user of the forum, I would like to make some contribution as well. Below is my case and hope it will be useful for the applicants:

ILR Route : tier 2 to ILR
Online form submission and payment: 17/10/2019
Biometrics intake appointment - 10 am 21/10/2019 via premium service
Approval email: 16:00 on the 21/10/2019 (same day!!)
Decision letter received: 23/10/2019
BRP Card : 23/10/2019

Thanks very much for the HO decision maker for the swift decision!! Well done!!

Following to my previous posting, I have received my decision letter and BRP card today on the 23rd Oct 2019, 2 days after I went for the Biometrics intake appointment.

I am amazed by the speed of the super priority service and would say it definitely worth the price!

That's really great!

I'm hoping since I got my approval email a bit over two hours after I attended the appointment I will also get my BRP card soon. However they are sending it to my home address and I work in an office during the day. Did you / someone have to be home to sign for it?

Yes, this needs a signature.

[adisays]

Hi Jonu, what phone number did you use? None of the ones I tried to DX have taken me to a live human.

[Jonu25]

03332415700 or use online chat.

Talk to robot and say I do e have tracking no then just hold for ages you will get to human.

Hi Jonu, what phone number did you use? None of the ones I tried to DX have taken me to a live human.

[tier21419]

Hi Jonu, what phone number did you use? None of the ones I tried to DX have taken me to a live human.

You could also try their online chat option. I have used that many times. They will ask for postcode and tracking number, just give them your postcode and tell them that you don't have a tracking number.

[babyturtle]

Went to Croydon today to apply for my Tier 2 leave to remain, switching from Tier 4 student visa. Process took almost 20 mins.

Still haven't heard from HO or received any email. Quite anxious.

Anyone else in similar boat?

I am. I've applied on Monday 21st October at 11am with Super Priority service in London. Have not received anything at all yet, it has been 48 hours. The only message I received was from UKVCAS that they have submitted my information.

Have you heard anything yet?

What's your nationality? I applied 9am Tues 22nd Oct London premium lounge, received a text at 7pm noticing that my info is submitted to ukvi. Haven't heard anything yet even I paid for super priority service. I checked the right to work but it hasn't changed. You have any updates?

[adisays]

Hi just found out by Calling DX that my delivery is due tomorrow they also gave me the tracking no so what I did is rescheduled the delivery to my work address using the tracking no for tomorrow. So contact DX if your are worried about missing the delivery to get tracking no and find out the delivery date.

Jonu25 had an excellent tip for those of you waiting for your BRP. On Thursday afternoon I managed to get through DX and they gave me a tracking number which indicated my card was due to be delivered today. I had them redirect to the office and it had arrived (signed for by reception) before 9am this morning.

I'm very impressed with the whole process - I had my super priority appointment on Tuesday at 9am, had the ILR approval email 2.45 hours later, and the BRP in my hand exactly 72 hours after my appointment.

[Neebwon]

Its so annoying that all the results of super priority service fluctuate so bloody much. Just read the post here since start of october and i would say half of the people have had their replies in few hours of biometric appointment and brp cards in 3-4 days. While others have either had no replies by emails, had to chase for an answer or just got no answer and received brp through mail after 2 or 3 weeks. In just last week people have had mostly successful replies within hours while i attended biometric appointment yesterday (Thu 24th) at 10:30am And was out from the place after 11am. Its now well over 36hrs but nothing has changed at that work status website and no email either. Meaning they haven’t even look at the application yet. So confused and angry that robbed us for £800 on top of crazy expensive £2400 fee but still no peace of mind. Scandalous behaviour

[pr1]

I applied for Tier-2 Change of employer using Super Priority service. The application was made by the new employer's lawyer.

Application Date: 11th Oct 19
Biometrics Date: 21st Oct 19

Neither he nor I have received any email. I had called UKVI yesterday and they said maybe there is a backlog as we are receiving lots of enquiries about delays. So I was relieved.

But I can see in this thead that lot of people who submitted biometrics after me have already received the approval emails. So I am again worried now why I haven't received any communication.

I had a straightforward application. Only thing I am worried is that I had not submitted Change of Circumstances after I renewed my Pakistani Passport and after I moved houses. But the lawyer says that this shouldn't affect the application.

The call centre advised that I should contact after 5 working days on 29th Oct 19 if I haven't received any communication by then.

[pr1]

And now the lawyer is on leave for a week!

As the lawyer has made my application I guess he will receive all the communication by post? Or will I receive the letters or BRP at my address as that was also present in the application?

[Neebwon]

I applied for Tier-2 Change of employer using Super Priority service. The application was made by the new employer's lawyer.

Application Date: 11th Oct 19
Biometrics Date: 21st Oct 19

Neither he nor I have received any email. I had called UKVI yesterday and they said maybe there is a backlog as we are receiving lots of enquiries about delays. So I was relieved.

But I can see in this thead that lot of people who submitted biometrics after me have already received the approval emails. So I am again worried now why I haven't received any communication.

I had a straightforward application. Only thing I am worried is that I had not submitted Change of Circumstances after I renewed my Pakistani Passport and after I moved houses. But the lawyer says that this shouldn't affect the application.

The call centre advised that I should contact after 5 working days on 29th Oct 19 if I haven't received any communication by then.

Why should it be 5 days?? When you have paid £800 for a bloody reason to get a reply (final decision or not) within 24 hours or next working day. How are they allowed to get away with it? More money they charge for super priority so more staff should be there covering those applications. They robbing all of us with these extortionate fees and still cant deliver.

[Neebwon]

And now the lawyer is on leave for a week!

As the lawyer has made my application I guess he will receive all the communication by post? Or will I receive the letters or BRP at my address as that was also present in the application?

BRP comes to your address not your lawyer or representative. Good luck

[pr1]

I applied for Tier-2 Change of employer using Super Priority service. The application was made by the new employer's lawyer.

Application Date: 11th Oct 19
Biometrics Date: 21st Oct 19

Neither he nor I have received any email. I had called UKVI yesterday and they said maybe there is a backlog as we are receiving lots of enquiries about delays. So I was relieved.

But I can see in this thead that lot of people who submitted biometrics after me have already received the approval emails. So I am again worried now why I haven't received any communication.

I had a straightforward application. Only thing I am worried is that I had not submitted Change of Circumstances after I renewed my Pakistani Passport and after I moved houses. But the lawyer says that this shouldn't affect the application.

The call centre advised that I should contact after 5 working days on 29th Oct 19 if I haven't received any communication by then.

Why should it be 5 days?? When you have paid £800 for a bloody reason to get a reply (final decision or not) within 24 hours or next working day. How are they allowed to get away with it? More money they charge for super priority so more staff should be there covering those applications. They robbing all of us with these extortionate fees and still cant deliver.

I think 5 day things is a standard reply in case of delays. They will mostly refund the fees. But refund is not a concern for me personally as the new employer has paid the fees in my case, so they will have to do the chasing for refund if they wish.

[pr1]

And now the lawyer is on leave for a week!

As the lawyer has made my application I guess he will receive all the communication by post? Or will I receive the letters or BRP at my address as that was also present in the application?

BRP comes to your address not your lawyer or representative. Good luck

Thats great, thanks for letting me know!

[Neebwon]

I applied for Tier-2 Change of employer using Super Priority service. The application was made by the new employer's lawyer.

Application Date: 11th Oct 19
Biometrics Date: 21st Oct 19

Neither he nor I have received any email. I had called UKVI yesterday and they said maybe there is a backlog as we are receiving lots of enquiries about delays. So I was relieved.

But I can see in this thead that lot of people who submitted biometrics after me have already received the approval emails. So I am again worried now why I haven't received any communication.

I had a straightforward application. Only thing I am worried is that I had not submitted Change of Circumstances after I renewed my Pakistani Passport and after I moved houses. But the lawyer says that this shouldn't affect the application.

The call centre advised that I should contact after 5 working days on 29th Oct 19 if I haven't received any communication by then.

Why should it be 5 days?? When you have paid £800 for a bloody reason to get a reply (final decision or not) within 24 hours or next working day. How are they allowed to get away with it? More money they charge for super priority so more staff should be there covering those applications. They robbing all of us with these extortionate fees and still cant deliver.

I think 5 day things is a standard reply in case of delays. They will mostly refund the fees. But refund is not a concern for me personally as the new employer has paid the fees in my case, so they will have to do the chasing for refund if they wish.

That’s the reason behind HO getting away with it, its not 5 days standard reply in case of delay. They shouldn’t dish out super priority service If they don’t have enough staff to complete the requests. On their website it clearly says 5 days process £500 in which you get a reply in 5 working days of the biometric appointment. £800 for super priority in which you will get a reply in one working day. Problem is that mostly people aren’t bothered about the refunds after they receive a ‘positive’ decision days or weeks later or their employers have paid the fees. Hence the attitude from HO, who cares about them they dont care once we give them the decision they want.

[pr1]

That’s the reason behind HO getting away with it, its not 5 days standard reply in case of delay. They shouldn’t dish out super priority service If they don’t have enough staff to complete the requests. On their website it clearly says 5 days process £500 in which you get a reply in 5 working days of the biometric appointment. £800 for super priority in which you will get a reply in one working day. Problem is that mostly people aren’t bothered about the refunds after they receive a ‘positive’ decision days or weeks later or their employers have paid the fees. Hence the attitude from HO, who cares about them they dont care once we give them the decision they want.

Yes I understand the frustration. I never let businesses or any organisation get away with these things. I have complained about bad letting agents, bad service in Currys Digital, etc. in the past and have got compensation for the distress several times. So yes, people should fight for justice.

But in this case as my new employer has made the application and the payments I won't be able to do anything. And I have to apply for ILR after this Visa soon, so I don't want to piss HO and cause problems for my ILR. So I will have to let them go this time

[User0981]

As this forum has helped quite a lot, I am putting the timelines as well:

Tier 2 (General for me and PBS dependent for my partner) to Tier 1 (Exceptional Talent; PBS dependent for my partner)
Applied in October this year on Saturday-Sunday night, had a Biometrics appointment in the late morning on Monday, at Mark Lane Lounge, received an approval for both applications on Tuesday in the mid afternoon (i.e. the next day). The BRPs arrived 2-3 days later.

Then, Tier 1 (Exceptional Talent) to ILR for me (had the necessary ILR time of 3 years acquired under the Tier 2)
Applied in October this year on Thursday, had a Biometrics appointment in the early morning on Friday, at Mark Lane Lounge, received an approval for the application on Monday just a bit after the noon. Waiting for a BRP, hopefully it should arrive in a few days.

[needcos]

Applied for ILR Route : ILR via Tier 2 General 5 years route and 1 dependant(Super priority)
Date application sent : 14/10/2019
Document received by HO :15/10/2019 (Uploaded online on UKVCAS)
Ack letter received (if applicable) : N/A
Biometric Letter received : N/A
Date Biometrics Enrolled : 16/10/2019 @ 08:00 am @ Glasgow
Payment Debited :14/10/2019
Approval/Refusal Received : Confirmation email came through 17/10/2019 @ 11:56am
BRP Card Received : waiting

Few points to mention:
1) Looks like Right to work website doesn't work anymore to check your status, few minutes before i got the email the website displayed this
'We can't show your record
You will need to prove your right to work by showing an employer your identity document – your EU passport or national identity card, or biometric residence document.'.

2) Email of approval comes from a new email(home.office.atlas at notifications.service.gov.uk) and the format is different, Looks more like a Letter that is sent to home address.

Dear xxxxxxxx

Ref: xxxxxxx(your application number)

Your application for indefinite leave to remain in the UK has been successful.
What happens next
You will receive your Biometric Residence Permit (BRP) by courier within 7 working days. It is your BRP, not this letter, that is the official document that grants you status.


Happy to answer any questions..

has your BRP arrived yet?