1. The online application (CoA: 19 July 2019 - The identity is verified, therefore no biometrics required) is now with a caseworker.
2. The paper application form sent without any ID or supporting documents (sent online application CoA so that they can take all documents/ID from there) has been registered and they said they are sending a biometric enrolment letter.

Two EUSS applications for the same applicant in progress at the same time. One needs biometric enrolment, the other doesn't. Home Office does not cease to surprise and amaze.

Of course no word on the complaint made about discrimination, despite their answer service standards have been exceeded.