Name on Biometric wrong

[vpalma]

Just in case if anyone bump into this post who wants to know regarding with problem with wrong info on biometric letter.

My experience is as below.

I applied for citizenship, I was holding indefinite leave to remain visa. I had given my fingerprints to home Office before when I applied for IDL And hold a biometric card.

For citizenship application, when I received the biometric letter, the name sequence was wrong and was refused by post office.

I sent email to the home office on Tuesday, explaining the problem. I got the automated reply
, in there, as a note, it says If I have given biometric data to home Office before, I should go ahead providing the fingerprints regardless of error on letter, they will do amendment later in the process.

So I did go to the post office again and did fingerprint process done on Thursday. I emailed them again that I would do so according to their automated reply.

On Friday, I received email saying I have successfully enrolled my fingerprints and my requested changes will be done in the process.

So, it just took 3 working days to get the reply from home office, I didn’t send post mail from post Office, I didn’t have to keep emailing to remind them the case

Hope this info helps to anyone who is facing the problem like mine.

Hi HelpfulJan, What email did you use to report the issue and what did you put on the subject line?

[leoanh12]

Hi everyone,

I received my biometric card yesterday, but the UK border agency have gotten my name wrong. This must have occurred in the finalisation process because in all the forms I had to submit, my name was always correct. They put down my first name twice, both in the line for family name and then once again in the second line for given names.... I am due to travel outside the country tomorrow and was wondering if I would still be able to, even though the BRP is incorrect - It does have all my names listed on it though, just my first name twice Does anyone have any experience with this?

Thanks very much