Hi all
Need a little advice if any of you have experienced a similar situation.
We applied for a spouse visa for my Mrs.
Applicant submitted on 18th February 2014
onfirmation email received that British High Commission received the application and process started on 2nd March 2014.
Not heard anything since then.
Issues:
1. Sponsor (husband) is in Pakistan for past few months. The contact number given in the application for sponsor is currently not in use. Do they normally call the sponsor for any reason? If the number is turned off, what happens then?
2. We gave 2 contact numbers for Pakistan. 1 Primary and 1 Secondary.
We received a confirmation text message on the Primary number at the same time when emails were received. However, nothing received on the Secondary number.
Unfortunately, the Primary number in Pakistan has been changed for past few months. Which means the Primary number sim is no longer in use.
We were hoping that we will receive the email should there be anything coming in text message. We didn't realise that they may call us for details.
3. We have recently been trying to contact Gerry's to inform them of our change of contact number but in vain. The options they give during the call does not include an option for 'UK'. Another number provided in our letter when dialed was for Australian immigration. Emailed them but no response.
I have in past managed to speak to then prior to sending my application. Can anyone please provide me with their correct contact details? where I can actually speak to them and ask if they have any update on our passport. Just in case they have been trying to contact us via telephone (Primary number).
We later changed the contact details on our 'visa4uk' account. Not sure if that is going to help.
4. It is noted that tracking system is not working. We have sent a request on
https://ukvi-international.faq-help.com/. Still waiting for their response for past couple of days. Any other alternate for tracking application or status?
5. We would like to know whether Immigration people normally send any email or inform us before contacting us via telephone. As advised previously, our UK number (sponsor) and Pakistan's primary contact number (applicant) have been turned off. In case they fail to get hold of us via telephone, how do they inform us? Do chase us via email or what?
Apologies for the lengthy query.
Thanking all in anticipation.
Regards,