Hi,
I applied for one fast track for my son's passport at IPS, London and it is more than a week now, and when I rang they told me they are waiting for a letter to sent to countersignatory. My friend has not recieved any such letter from the passport agency.
Today, I rang again and they told me to apply for refund as it is delay now and lthe etter is sent by second class post.
I am so angry, I have more wasted roughly 3 weeks for the appointment thinking I might get passport in a week time as I need to travel.
Can anyone please advise me, how long more it will take now, if my friend gets the letter say by Wednesday?
Many thanks.
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