Different address on the system when contacting Home Office

[macpie]

Hi everyone,

I called Home Office today to ask about something in relation to my EEA 4 aapplication. The woman on the phone asked me questions to confirm my identity, like our names, dates of birth etc. Then she asked about my address and it turned out that they still have our old address on their system (from 5 years ago when we applied for my Residence Card) and told me to fill out 'change of address form' on their website. I just find it strange as we've been living at the current address for a year now and the application was submitted 2 months ago stating current address. Also, I called home office once before in July enquiring about the same application and the person I spoke to then didn't mention any problems with our address. Don't remember exactly if back then he asked to confirm my address but remember him asking other questions like names, date of births. Surely he asked about our address too.
When I said to the woman on the phone that we stated in the EEA 4 application only our current address and that I find it puzzling as to why they still have our old address on the system, she said she doesn't know and it's only in my interest to change the address on their website as otherwise our documents may be sent out to the wrong address.
Has anyone experienced the same situation?

[Firefade]

But where was your COA sent?
Thats something i have never heard before.

[Amber]

Please continue in your other thread

[EUsmileWEallsmile]

Locked.