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trueblue19 wrote:I have read a lot of stuff about the service at HCI London and thought I'd write about my experience.
I must mention that I had to get my passport renewed purely on the account of exhaustion of pages in the previous passport.
Please note that system of issuing tokens at HCI London has been discontinued. An online appointment system has been introduced (Check http://www.hcilondon.in). I took an appointment for 12 Noon on 23rd Sep, today.
Link for Appointment System - https://www.visaservices.co.in/IHC-UK-A ... eUVLcp3A4=
So here's how it went today. Hold your breath!
1. Reached HCI London at 11-55 am (Appointment letter mentioned that one will not be entered 10 minutes prior, or 15 minutes after the appointment time.
2. Joined the Queue for Passport renewal (11-56 am) - 3 People ahead of me. Yayy.
3. Went through Security (Much like airport security) - Took another 2 minutes
4. Settled into a nice comfy seat in the basement waiting for my name to be called out (12 Noon)
5. Name called within 1 minute! (12:01)
6. Submitted documents, Self-addressed Delivery envelope and Fee in Cash. Please note that I did not need to submit any ID, Address proofs etc. as there was no change to the personal or circumstantial details (Just exhaustion of pages).
7. Receipt collected - 12-05 am
8. Out of HCI London! - 12-06 am.
As you can imagine, it was a breeze. The lady on Counter 2 was extremely pleasant, friendly, and even laughed on a joke or two.
Service is great!
I'd like to reiterate that mostly, its the people (like me and you) who don't have the complete documentation, and then that results in the HCI staff trying to explain clearly (but firmly - which may not seem very friendly) the documents required, and the procedure. I saw a gentleman who had come in without taking an appointment, expecting to receive a token, and then trying to find 'a way around' the procedure.
avin_tier2 wrote:trueblue19 wrote:I have read a lot of stuff about the service at HCI London and thought I'd write about my experience.
I must mention that I had to get my passport renewed purely on the account of exhaustion of pages in the previous passport.
Please note that system of issuing tokens at HCI London has been discontinued. An online appointment system has been introduced (Check http://www.hcilondon.in). I took an appointment for 12 Noon on 23rd Sep, today.
Link for Appointment System - https://www.visaservices.co.in/IHC-UK-A ... eUVLcp3A4=
So here's how it went today. Hold your breath!
1. Reached HCI London at 11-55 am (Appointment letter mentioned that one will not be entered 10 minutes prior, or 15 minutes after the appointment time.
2. Joined the Queue for Passport renewal (11-56 am) - 3 People ahead of me. Yayy.
3. Went through Security (Much like airport security) - Took another 2 minutes
4. Settled into a nice comfy seat in the basement waiting for my name to be called out (12 Noon)
5. Name called within 1 minute! (12:01)
6. Submitted documents, Self-addressed Delivery envelope and Fee in Cash. Please note that I did not need to submit any ID, Address proofs etc. as there was no change to the personal or circumstantial details (Just exhaustion of pages).
7. Receipt collected - 12-05 am
8. Out of HCI London! - 12-06 am.
As you can imagine, it was a breeze. The lady on Counter 2 was extremely pleasant, friendly, and even laughed on a joke or two.
Service is great!
I'd like to reiterate that mostly, its the people (like me and you) who don't have the complete documentation, and then that results in the HCI staff trying to explain clearly (but firmly - which may not seem very friendly) the documents required, and the procedure. I saw a gentleman who had come in without taking an appointment, expecting to receive a token, and then trying to find 'a way around' the procedure.
Hi trueblue19,
Thanks for posting your experience here. Did they say anything about the timeline. Or is it mentioned in the receipt when will you receive the new passport?
Thanks
Avin_tier2avin_tier2 wrote:Thanks. Can someone tell what will they ask if they find that appearance of the person has changed? I am a male and have long scalp hair now, but were short in my passport picture. But facial appearance is same and recognizable from my old passport.
self declaration confirming that photocopies are true copy of the originaljagacharaja wrote:Silly question - what does self attestation mean exactly? What needs done?
Hi cherokee,cherokee wrote:I have applied mine on Nov 4th and I am yet to get back. The lady at counter mentioned 8 days and I assumed it as 8 working days, still, its now 10 working days and no clue. I am getting a bit worried as I have few travel coming my way.
If I have to go and inquire at HCI, should I take along anything or just the reference number is fine?
thanks
Hicherokee wrote:I have applied mine on Nov 4th and I am yet to get back. The lady at counter mentioned 8 days and I assumed it as 8 working days, still, its now 10 working days and no clue. I am getting a bit worried as I have few travel coming my way.
If I have to go and inquire at HCI, should I take along anything or just the reference number is fine?
thanks
Hicherokee wrote:I have applied mine on Nov 4th and I am yet to get back. The lady at counter mentioned 8 days and I assumed it as 8 working days, still, its now 10 working days and no clue. I am getting a bit worried as I have few travel coming my way.
If I have to go and inquire at HCI, should I take along anything or just the reference number is fine?
thanks
Hi All,Indian1155 wrote:Hi Keerat & Gnanasekhar
Any updates please?
Thanks
Nothing yet for me. Looks like two week turn around time and I should have an update in couple of days.Indian1155 wrote:Hi Keerat & Gnanasekhar
Any updates please?
Thanks