Post
by VR » Mon Nov 25, 2013 10:17 am
My friend just called me to say that he received a call from someone at the Liverpool office this morning. Incredible........ See below what they told him
''You sent a package last month which we are unable to locate. Could you tell us what was wrong with the certificate so we will issue a new one and it will be in the post tomorrow and you will receive it on Wednesday and Thursday''.
He replied he can email them the Scanned copy of the Certificate if they could provide him an email address where attachments wont cause the mail to bounce.
They asked him to spell out the first name, surname and middle name which he did.
So even if one were to send things to them by Recorded Delivery, things go missing in the 21st Century.
cheers
vr