Post
by SubhasiniNagesh » Fri May 12, 2017 5:15 pm
Recently, I lost my BRP card in UK. The same was reported for cancellation to Home Office - online and was also reported to police in UK. Since I had to urgently travel to India, I consulted home office and they suggested I can return to India and apply for single entry replacement for BRP visa. I did this immediately after reaching India, but after taking 4 weeks for processing the priority visa application, UKVI refused my application, with the reason that i did not submit a police complaint report. Even though I had explained my case in the application / letter, that I lost my wallet along with BRP, this has been reported to Home office for cancelling my BRP (Email notice received from Home office that my BRP will be cancelled submitted along with application) and the police complaint reference number and all relevant supporting ID proof (Driving Licence, Voter ID, NI, Bank Statements, Health card, etc were submitted along with application.
Strangely, Home office rejected my application for not submitting the police complaint report, but when I contacted my local police, where I reported loss in UK, they said they dont have any provision to issue a complaint report, but they only issue a complaint reference number, which should be quoted to any relevant authorities as necessary, and the authorities will use the reference number to gather information. Stuck between these two governmental agencies, I escalated my case with this information by email and by phone call. The ECO who attended my call was clear saying that if the BRP was lost in UK, just a complaint reference number is enough along with the application and there was no reason to reject my application, so the case will now be escalated for higher authorities to revoke the refusal (this was the only reason given in my refusal letter). After two weeks of continous follow up, I recevied another mail
Quote>>>
" Applicant will need to apply again ensuring they address the reasons for refusal "
Unquote>>>
How will I now address the reasons for refusal - to submit a police complaint report from UK police, who say they dont issue such reports for lost / stolen property, but only give a reference number (this is a number dictated).
I have gone through the complete visa rules, and nowhere it clearly states to provide a Police complaint report for losst / stolen BRP within UK, but to provide evidence that this has been reported to local police. In my case I have a police complaint number.
I didn't stop here, as this was all telephone conversation, so I filed an online complaint with police station for the loss of my BRP and was reported with the complaint number and for the purpose of applying for replacement visa, I needed a police complaint report, as being sought by home office in the visa refusal letter. To my satisfaction, I received a formal and official reply from police, that they do not issue a police complaint report to a member of public, but they only provide a complaint reference number (which was given to me) and I should quote this number to any relevant authorities.
With this email copy (official reply), I once again contacted Home office for escalation and the ECO who responded to my phone call said, there is some major goof up with the ECO who has reviewed my application, as I should not be put in such a situation of contacting local police for a report on loss of BRP, but just a reference number is sufficient.
Even with this positive update, while I was waiting for official response from Home office, they came back to me with the same reason - " Applicant will need to apply again ensuring they address the reasons for
refusal ".
Its strange that they want me to spend money over again for visa fees, asking me to address a reason which is not applicable to my case(police complaint report is necessary for loss of BRP outside UK - in my case it is within UK). There is no guarantee that the application will be accepted to issue a visa, because, I still have no solution to address the reasons for refusal. Just with this email from police, if I have to pay once again and apply for a visa, then its the HOME OFFICE ECO, who has not done their homework, not just the ECO, but the higher up's whom this case was escalated