Immigration Healthcare Surcharge - Wrong amount locked

[ckk]

Dear all,

While applying for an extension of my wife's PBS Tier 2 dependant visa, we accidentally entered 14/Jan/2017 as the answer to the question "when is main applicant's visa expiring?" - this was a misunderstanding as my last Tier 2 visa and my wife's dependant visa is ending by 14/Jan/2017 and we are trying to extend her visa to bridge the time until she can apply for ILR. I have received my ILR already, she has to stay on PBS dependant visa for another 8 months (see http://www.immigrationboards.com/immigr ... 20627.html.

Based on the wrong date we have entered accidentally, the system calculated £100 and I cannot change this amount now - it seems to have been locked.

1) The right amount should have been £600 or? To achieve this, should I enter as the "visa end date" December 2019?
2) In case it is not possible to change the £100, what options do we have? We want to apply for premium service.
-Is it possible to pay the remaining £500 at the Premium Service Centre without being our visa application rejected at first place?
- We made the "declaration", but did not complete our visa application, as we haven't paid the healthcare surcharge. Can we cancel this application and start from scratch?
- We came to the IHS page via the online application by saying "I don't have an IHS number". Is it OK to create separately an account on IHS homepage and pay £600 and return to the visa application with the IHS number?

Appreciate any help, thank you very much in advance.

[CR001]

Re-register and try again. She is applying ALONE.

Premium service centres DO NOT take any payments anymore. You will not be able to submit the application if you do not pay the full amount.

[ckk]

Thanks for the swift reply. God, didn't know that you cannot pay at the PSC anymore!

In this case, which of the below is more appropriate in your view:

- New registration on the IHS homepage, paying the full surcharge, taking an IHS number and returning to the existing application to enter this. Would this remove the lock you think?
- New start from scratch to the visa application. In this case, can we do it with the same e-mail address, or do we need another one? Is there actually a way to "cancel" the existing application?