Permanent Residence Card - Processing Time 2017

[noajthan]

My wife sent her documents to Durham for a PR application on 22/11/16 and I can see from the signature on the Royal Mail tracking website that they were apparently received on 23/11/16.

Since then she has heard nothing; no acknowledgement and no fee taken. We are starting to get a bit concerned. She needs her passport back soon as well, really.

How can we contact them to see what is happening and chase the return of the passport?

J

You cannot really chase for 6 months.
Acknowledgements not always sent out.
If payment had failed you would have heard.

Use request docs website to request docs. Google.

[SRE]

Hi all,

Just want to share our timeline as a Non EEA and an EEA PR applicants :

Application and doc sent :20-12-2016
Application and doc received : 21-12-2016
Payment taken : 23-12-2016 under reference EURO LIVERPOOL
EmaiI confirmation (EEA) : 10-01-2017 (after sent them email at 09-01-2017 asking email confirmation).
Biometric letter (non EEA) : 14-01-2017 (after sent another email asking biometric letter on 10-01-2017, but date on letter was 09-01-2017)
Biometric done : 16-01-2017
COA : ? waiting

[SRE]

Hi jsmith1,

check your bank account if there is payment taken under reference "EURO Liverpool". If not send them email asking, to this address ukbacustomercomplaints@homeoffice.gsi.gov.uk
and if you want to ask your documents to be return use this link
https://www.gov.uk/visa-documents-returned

Hope this help your wife worries.

My wife sent her documents to Durham for a PR application on 22/11/16 and I can see from the signature on the Royal Mail tracking website that they were apparently received on 23/11/16.

Since then she has heard nothing; no acknowledgement and no fee taken. We are starting to get a bit concerned. She needs her passport back soon as well, really.

How can we contact them to see what is happening and chase the return of the passport?

J

[jsmith1]

Thanks, SRE

We will give that a try. Obviously, we just don't want to do anything which might jeopardise the application in any way

[diamondmama]

EU citizen (Bulgaria) application following 3 years as a student, 2 years as worker.

Application submitted - 06/12/2016
Email confirmation with case ID received - 20/12/2016
Documents received - 13/01/2017

Please I will like to know if you submit csi with your application for the period of studying. Thanks

[sunshinevalley]

Timeline:-

Non EEA-National.
McCarthy Case.
5 Years Married to an EEA National-still living together and forever.

PR Applied on 03-01-2017
Application Received at HO 05-01-2017

Biometric Letter Issued:- 19-01-2017
Biometric Letter Received:- 21-01-2017
Biometric Done:- 21-01-2017 .

Will update anything as it comes.

Good Luck to everybody.

Special thanks & Regards to Noajthan for the Kind Help.

[bd577]

EU citizen (Bulgaria) application following 3 years as a student, 2 years as worker.

Application submitted - 06/12/2016
Email confirmation with case ID received - 20/12/2016
Documents received - 13/01/2017

Please I will like to know if you submit csi with your application for the period of studying. Thanks

Yes, I submitted European health insurance card.

[Lena81]

I applied on20th Oct 2016(documents received the next day) and I received the card on 28th Jan.

[eealess]

non-EEA(PR) sent on 11/01/2017
Fee taken 13/01/2017
Bio letter 26/01/2017
Bio done 30/01/2017

[Linaco]

I applied on20th Oct 2016(documents received the next day) and I received the card on 28th Jan.

Hi Lena81,
Thank you for sharing your timeline. Would you mind confirming if you applied using the paper or online form? Also, are you an A2 or A8 national? Thank you

[SRE]

Hi all,

Just want to share our timeline as a Non EEA and an EEA PR applicants :

Application and doc sent :20-12-2016
Application and doc received : 21-12-2016
Payment taken : 23-12-2016 under reference EURO LIVERPOOL
EmaiI confirmation (EEA) : 10-01-2017 (after sent them email at 09-01-2017 asking email confirmation).
Biometric letter (non EEA) : 14-01-2017 (after sent another email asking biometric letter on 10-01-2017, but date on letter was 09-01-2017)
Biometric done ( Non EEA ) : 16-01-2017
COA : ? waiting

HI, just want to update a little bit :

COA received ( Non EEA ) : 28-01-2017 ( letter date 26-01-2017 )

Waiting time begin...

[naxxan]

Hi all,

Just want to share our timeline as a Non EEA and an EEA PR applicants :

Application and doc sent :20-12-2016
Application and doc received : 21-12-2016
Payment taken : 23-12-2016 under reference EURO LIVERPOOL
EmaiI confirmation (EEA) : 10-01-2017 (after sent them email at 09-01-2017 asking email confirmation).
Biometric letter (non EEA) : 14-01-2017 (after sent another email asking biometric letter on 10-01-2017, but date on letter was 09-01-2017)
Biometric done : 16-01-2017
COA : ? waiting

Hi SRE - thanks for your updates. As I posted earlier, I applied in November and never received a confirmation e-mail. Can you tell me what the EEA confirmation e-mail actually says?

Also, is this the right address to ask for one and what did you give them to request an e-mail? - ukbacustomercomplaints@homeoffice.gsi.gov.uk

Out of interest how did you find this address, because after 10 calls to the EEA helpline they weren't able to provide me with this...

Thanks!

[Samivi24]

hello everyone
iam going to apply for PR card in two months time after completing 5 years living in UK .my wife she is EEA qualify person and me too been working all this 5 years no gap .only which make me confusing in Section 3 page 23 it says tick which you applying for but it shows different things .i will need some advise please which sections i will need to fill regarding to my situation .
am a family member of EEA who is qualify person .
https://www.gov.uk/apply-for-a-uk-resid ... dence-card

thanks

[SRE]

Hi all,

Just want to share our timeline as a Non EEA and an EEA PR applicants :

Application and doc sent :20-12-2016
Application and doc received : 21-12-2016
Payment taken : 23-12-2016 under reference EURO LIVERPOOL
EmaiI confirmation (EEA) : 10-01-2017 (after sent them email at 09-01-2017 asking email confirmation).
Biometric letter (non EEA) : 14-01-2017 (after sent another email asking biometric letter on 10-01-2017, but date on letter was 09-01-2017)
Biometric done : 16-01-2017
COA : ? waiting

Hi SRE - thanks for your updates. As I posted earlier, I applied in November and never received a confirmation e-mail. Can you tell me what the EEA confirmation e-mail actually says?

Also, is this the right address to ask for one and what did you give them to request an e-mail? - ukbacustomercomplaints@homeoffice.gsi.gov.uk

Out of interest how did you find this address, because after 10 calls to the EEA helpline they weren't able to provide me with this...

Thanks!

Hi naxxan,

in my husband confirmation email there is only Case id number and said thank you for your application and is being considered. Basically i just mention my name, when i send the app and doc, and said that i would like to have email confirmation / information if my application and documents has been received by them since i haven't receive any confirmation email about my application.

when i was apply for my EEA2 (RC) i use to sent email to HO to this address nwcsu@homeoffice.gsi.gov.uk but this is not valid anymore, and i sent to another email address that thanks God I always saved in my email database, but their automatic response answer sorry can't answer your question and give me this address email ukbacustomercomplaints@homeoffice.gsi.gov.uk

If you want to ask COA try this nweurocoarequests@homeoffice.gsi.gov.uk maybe it going to send the email to the right place if not try the complaint email.

Hope this help....

[naxxan]

Thank you very much for your reply SRE, I will send an e-mail to both addresses as soon as I am home.

Good luck to you for your applications

[vincevega]

Seems like I'm waiting much longer than the rest on here... but here goes:
Non-EEA / Retained Rights of Residence

Application and doc sent :29-06-2016
Application and doc received by HO: 30-06-2016
Payment taken : week later
Biometric letter (non EEA) : 17-08-2016
Biometric done : 19-08-2016
COA : 22/08/2016
Passports requested back: N/A
PR Approved / Rejected : ...waiting

Under Article 10 of Directive 2004/38 EC and Regulation 17 of the EEA Regulations (2006), the SSHD must issue the permanent residence card no later than six months after the application and the documents are received. My application has been submitted more than six months ago and a letter has been sent recorded to Home Office to remind them of this.

[SRE]

Thank you very much for your reply SRE, I will send an e-mail to both addresses as soon as I am home.

Good luck to you for your applications

Your very welcome naxxan, i am happy to help. Hope you sort out your email confirmation soon, and success to your application and everyone in this forum. Thanks to noajthan for his generous answer and advice

[tayyabbilal]

My timeline is as follows -

Sent to HO: 16 June 2016
Received by HO: 17 June 2016
Payment Taken: 18 June 2016
Biometrics Received:20 July 2016
Biometrics Enrolled: 25 July 2016
CoA Received: NO COA RECIEVED
BRP Letter Received: ???
RC Received: ???
Call 27 jan took details received call back saying still pending you have to wait.

STILLWAITING...............


Please advise what I can do its nearly 8 months now

[SRE]

My timeline is as follows -

Sent to HO: 16 June 2016
Received by HO: 17 June 2016
Payment Taken: 18 June 2016
Biometrics Received:20 July 2016
Biometrics Enrolled: 25 July 2016
CoA Received: NO COA RECIEVED
BRP Letter Received: ???
RC Received: ???
Call 27 jan took details received call back saying still pending you have to wait.

STILLWAITING...............


Please advise what I can do its nearly 8 months now

Oh noo, I hope you will hear good news in a few days tayyabbilal. Try to send complaint to this email address ukbacustomercomplaints@homeoffice.gsi.gov.uk. mention yor name, date you send application, date you done your biometric, and whatever you want to say.
Hope this will help...

[tayyabbilal]

Email sent have to wait to 2weeks now can anyone how to write pre action letter for jr on this issue ? Or any letter to send home office so they start taking it seriously.

[naxxan]

Hi all,

Good news - I received my PR card including all documents via the post today!

Application Sent: 22 Nov 2016
Application Received: 23 Nov 2016
Payment taken: 24 Nov 2016
Confirmation email by HO: Never received
ID card requested back: 23 Jan 2017
PR + Documents received: 4 Feb 2017
PR Dated: 5 Sep 2016 (as requested in my cover letter - confirmed by attached letter on documents returned)
PR card dat of issue: 30 Jan 2017

I am a bit disappointed that the EEA PR card is made out of paper, I was expecting a plastic bank type card. Is it like this for everyone?

With regards to the timeline, from what I have seen here on the forum and my personal experience, it seems that applications get fast-tracked once you request your ID/Passport back. Can't guarantee this though.

Thanks all for your help and I will be back when applying for citizenship in a few months

[mresta]

Congratulations Naxxan! I was a few weeks after you, so I'm anticipating I don't have to wait much longer! Just requested my old passports back (I did the council passport service for the current ones). So hoping your theory is correct :

Online form submitted: 12/12/2016
Payment taken: 12/12/2016
Email confirmation of application received: 13/12/2016
Documents sent via Passport Return Service: 13/12/2016
Documents arrived at Liverpool HO: 14/12/2016
Requested (Expired) passports and QP Doc back: 06/02/2017
DCPR received: Waiting
DCPR dated: Waiting

[eealess]

non-EEA(PR) + RoR doc sent on 11/01/2017
Fee taken 13/01/2017
Bio letter 26/01/2017
Bio done 30/01/2017
COA 03/02/2017

[twgal]

Update from me - we got the cards today 6 Feb, it was very fast, just a bit over 1 month.

DCPR paper applications for EU (A2) citizen + EU (A2) minor child.

Application Sent: 30 Dec 2016
Application Received: 3 Jan 2017
Payment taken: 4 Jan 2017
Confirmation email by HO: 6 Jan 2017
Passports requested back: 3 Jan 2017
Passports received: 10 Jan 2017
PR issued: 2 Feb 2017
PR Received: 7 Feb 2017

PR status acquired: 6 Sep 2016

Good luck everyone and thanks a lot to all responding here, especially noajthan. Much appreciated!

[vincevega]

Seems like I'm waiting much longer than the rest on here... but here goes:
Non-EEA / Retained Rights of Residence

Application and doc sent :29-06-2016
Application and doc received by HO: 30-06-2016
Payment taken : week later
Biometric letter (non EEA) : 17-08-2016
Biometric done : 19-08-2016
COA : 22/08/2016
Passports requested back: N/A
PR Approved / Rejected : ...waiting

Under Article 10 of Directive 2004/38 EC and Regulation 17 of the EEA Regulations (2006), the SSHD must issue the permanent residence card no later than six months after the application and the documents are received. My application has been submitted more than six months ago and a letter has been sent recorded to Home Office to remind them of this.

Update : Refusal received.

For those interested in Kuldip Singh, it seems caseworker guidance still does not reflect the ECJ Kuldip Sing Ruling. Therefore a rejection because EEA national left the UK before divorce proceedings were FINAL (absolute) but AFTER divorce proceedings began. Which means it's still a convenient way for a disgruntled ex to sabotage and blackmail their former partner - just by making sure they were out of the country or not working on the DAY the Decree Absolute is declared, resulting that the Non EEA spouse loses his/her retained rights of residence.