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I filled an online complaint form which has 20 working days turn around but I received my visa on 18th working day
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Hi Sam,
Please could you advise where this complaint from can be accessed. My application will be 2 years in 2 months. I know every circumstance is different but may be, just may be this will help. Many Thanks
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Hi guys I used the online complaint form -
https://www.gov.uk/complain-uk-visas-immigration - also sent email to my local MP to see if he can expedite the case.
Here is my timeline:
FLR FP 2nd Ext
2nd Ext Applied - 02/06/2020
Submitted Documents on Sopra Steria - 15/06/2020 ( Greyed out since )
Received Email to reuse IDV APP - 01/08/2020
Invitation to use IDV APP - 27/08/2020
Completed IDV APP Facial Biometrics - 27/08/2020
Asking for documents email - 09/10/2020
Decision - Granted - 21/10/2020
BRP - Pending
Made complaint to UKVI on 19/09/2020 by filling online complaints form. Also sent email to my MP
Good luck everyone !!!