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Home office lost my husband residence card

Use this section for any queries concerning the EU Settlement Scheme, for applicants holding pre-settled and settled status.

Moderators: Casa, John, ChetanOjha, archigabe, CR001, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, meself2, geriatrix

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Karolina Mata
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Posts: 4
Joined: Mon Oct 23, 2017 12:32 pm
Poland

Home office lost my husband residence card

Post by Karolina Mata » Mon Oct 23, 2017 12:39 pm

Hi. I need a help. My husband get a residence card brp card. But he get with wrong footer so homo office ask us to sent back amd they should swnt us new card within 5 days. Now it is 2 months and we still did not get his new card. We sent 2 emails to homo office. My lawyer aswell sent email to homo office and no answer. What can i do? Where i should phone?

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CR001
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Joined: Thu Mar 08, 2012 10:55 pm
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South Africa

Re: Home office lost my husband residence card

Post by CR001 » Mon Oct 23, 2017 1:51 pm

There is a topic on this already and the lengthy delays in the cards being sent out.

eea-route-applications/ho-letter-urging ... 35516.html
Char (CR001 not Casa)
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