Spouse Visa Refused...

[En17]

Hi guys,

Advice needed.

Wife got her refusal letter today. Applied: April 2017-non-priority spouse visa in Pakistan.
Got not straightforward email requesting addition documents as I the sponsor was a director of ltd company but an employee at the same time and I didn’t realise I needed to send 12 months’ pay slips etc. Anyway I sent all requested documents via email as instructed. The only doc I could not send was tax return as it is my first year as a ltd company and the accountant doesn’t draft them up till December which is the deadline period for tax returns, my accountant issued a letter explaining this.

In the reason for refusal, it was stated that I didn’t provide majority of the documents which they listed but I have an email sent to them with all documents attached. I don’t understand how they could have made this error.

I’m not sure what to do now, should I ask for an administrative review or should I appeal or are these both the same thing?

Thanks for your help.