UKVCAS Super Priority Service

[ianone]

someone will have to take over my list editing duties

oldmankensey, will you be applying for citizenship now, or have you had enough ? !! I’m going to apply for citizenship next...wanted to see if anyone from this forum will be joining me...

Are you applying now for citizenship? Don't you have to wait like 6 months or 1 year after ILR?

I’m a spouse of a British citizen so I can go ahead with citizenship immediately. Plus with Brexit on the horizon I thought I would just get it sorted as soon as possible..

Strange, I thought everyone who gets the ILR has to wait 6months to 1 year before applying for citizenship.

If you can apply immediately after receiving ILR that's a good news for me then as I am Spouse of British citizen too.

Let us know how it goes please. Thanks

[badhodor]

Hello -

I availed the Super Priority Service for Tier 2 to ILR route [SET(O)].
Biometrics and Documents submitted on 20th December, Birmingham.
No news yet. Phone HO and was advised to wait for 5 working days + 2 days for the post. They also said many people are not getting emails.

5 working days are over, so expecting the postal delivery by tomorrow (hopefully).

Anyone who applied in Birmingham on 20th December through Super Priority?

Hello -

I called the UKVI call centre today and they took my details as it has been 8 working days since I applied. Shortly after, I received an email from Home Office representative stating that my ILR application has been granted and I will receive the decision letter and BRP in a few days.

I will follow up with the Home Office for not meeting the service standards since I paid additional £600 to get a 24-hour service and see what they have to say. Did anyone talk to Home Office regarding this yet?

Cheers.

Yes, waiting since 1st December. No decision yet. ASked about £600 refund, was told it will be automatically refunded if service standards not met and no fault/delay due to the applicant.

[yunnshyuan]

Hello,

I wanted to share my experience about super priority service

ILR application through Tier 2 General SET(O) after completion of 5 years
Online application submitted:03/12/18
Automated email received on 03/12/18 with case ID info saying application has been received and is being considered.
Biometrics at Sopra Steria Birmingham facility:14/12/18

I did not receive any feedback. The only mail I received was " application is still under consideration and they expect to make a decision within 6 months of the date of your application" which I think is the generic email after reading the conversation chain. I escalated this twice with UKVI but no feedback yet. I am also thinking to escalate this through MP but will wait until next week as I have been told to wait for 5 working days. I will post later as soon as I get decision from UKVI.

Regards,
pinam

I got the same email. Attended Sopra Steria Birmingham on the 27/12/18. Received the above email on the 02/01/19.

By escalating, do you mean you rang the UKVI contact number?

[mahekaswani]

I just came back from my appointment. It was at the London Premium Lounge.

It was for ILR (SET O). Appointment was for 10.30 AM, went in at 10.15 AM, got an agent assigned at 10.45 AM, was out by 11.15 AM. All in all it went OK. Luckily no technical issues as faced by a few here. By the way, finding the place is a little tricky. Its right after 2 Minster Court on Mark Lane, London, with a small red board on the footpath.

Took my bio-metric details (photo, fingerprints, signature), verified the original docs, scanned all pages of the passports and uploaded them. They returned all the documents and retained only the digital copies.

On the next steps, they did not have a clear answer on when UKVI would contact me and let me know of the decision. I told them about the 'Super Priority' service and the 24 hour limit but all I got was 'we are just the people to verify and submit your documents, we can't comment on UKVI timelines'. They said I could be contacted either by email or mail (address on my application) and it could be either with a decision or requesting for more evidence (although the lady did say my documents were in order).

The key thing is they don't know about our application i.e. what type, what circumstances etc. All they have and use is the documents checklist, capture our bio-metrics, verify docs against the checklist and scan/upload any docs if not done already.

Now the waiting begins.

We had gone through the same above steps you described. We are waiting for our status.
Did u get your BRP?? if yes, when did u get it?

[fauji74]

Hello All

Any experiences / thoughts about the reliability of DX email updates?

Had an email early this morning from DX saying item will be delivered today. Nothing has arrived yet! Also, on the status tracking page it says both (a) Out on road now; and (b) Scheduled delivery date 07 /01/19.

[Udani]

Hello,

I wanted to share my experience about super priority service

ILR application through Tier 2 General SET(O) after completion of 5 years
Online application submitted:03/12/18
Automated email received on 03/12/18 with case ID info saying application has been received and is being considered.
Biometrics at Sopra Steria Birmingham facility:14/12/18

I did not receive any feedback. The only mail I received was " application is still under consideration and they expect to make a decision within 6 months of the date of your application" which I think is the generic email after reading the conversation chain. I escalated this twice with UKVI but no feedback yet. I am also thinking to escalate this through MP but will wait until next week as I have been told to wait for 5 working days. I will post later as soon as I get decision from UKVI.

Regards,
pinam

What is/was the date you actually qualified for settlement (without the 28 days deduction)? On or before 31st dec?

Hi
Did you submit documents in required list or you added further documents as well. The list of required documents from online application is very short. So i don't know if should submit extra docs.

Thank you

I provided documents based on ILR document checklist such as My current and old passport copy, Current BRP, Old BRP canned copy, Salary slips, P60, Employment letter, Life in the UK test pass certificate, University degree certificate for english language requirement, Bank statements, Holiday history of last 5 years and a consent form.

Thank you very much for reply. Its great help.

Kind Regards

[vpruk]

Happy New Year All ! Good start of a year - Good News.

Thanks to each and everyone in this forum who helped me and guided me thru my visa process.

Thanks to members of this forum who keep updating things which helps others to know what is going on.

My Application timeline:

Visa Type: SET LR - Super Priory UKVCAS
Online submission date: 24/12/2018
Bio-metric submission date: 27/12/2018 @ premium lounge, mark lane london
Automated email received on 27/12/2018 @ 2pm saying - application received and under consideration. The decision would be made within 6 months time.
Dx Email received : 04/01/2019 5am saying Home office parcel with BRP is due to deliver with tracking number.
Royal mail Letter received: 04/01/2019 11:30am saying ILR approved dated 02/01/2019.

I pray and best wishes to everyone who are still waiting for an email or letter but i am sure things are getting faster lately so don't worry guys. I know how it would feel without any communication from home office after expensive fees.

I thanks again for all your help especially respected Guru CR001. I have to do my daughters MN1 and wife's FLRM Next -hope it goes well too.

Kindest regards
vpruk

Congrats on your approval, I think I saw you in the premium centre on 27th, its because you mentioned about croissant and an orange juice and your time for bio-metrics. I applied for my Set 0 and my bio-metrics was after you, still waiting for any update..

Dont worry you will get soon ! From the thread i can see that things are getting faster from UKVCAS and UKVI.

[vpruk]

Hello All

Any experiences / thoughts about the reliability of DX email updates?

Had an email early this morning from DX saying item will be delivered today. Nothing has arrived yet! Also, on the status tracking page it says both (a) Out on road now; and (b) Scheduled delivery date 07 /01/19.

Hi fauji,

i had eamil from DX this morning 5 AM that they are due to deliver a parcel today. when i checked the tracking it stated 07/01/19. But i got my BRP in hand at 1:30pm. Hope you should have got it now.

[vpruk]

Happy New Year All ! Good start of a year - Good News.

Thanks to each and everyone in this forum who helped me and guided me thru my visa process.

Thanks to members of this forum who keep updating things which helps others to know what is going on.

My Application timeline:

Visa Type: SET LR - Super Priory UKVCAS
Online submission date: 24/12/2018
Bio-metric submission date: 27/12/2018 @ premium lounge, mark lane london
Automated email received on 27/12/2018 @ 2pm saying - application received and under consideration. The decision would be made within 6 months time.
Dx Email received : 04/01/2019 5am saying Home office parcel with BRP is due to deliver with tracking number.
Royal mail Letter received: 04/01/2019 11:30am saying ILR approved dated 02/01/2019.

I pray and best wishes to everyone who are still waiting for an email or letter but i am sure things are getting faster lately so don't worry guys. I know how it would feel without any communication from home office after expensive fees.

I thanks again for all your help especially respected Guru CR001. I have to do my daughters MN1 and wife's FLRM Next -hope it goes well too.

Kindest regards
vpruk

Congrats vpruk. The bottleneck seems to be clearing up now. I will be applying for my ILR LR and my families ILR as well

good luck mate

[fauji74]

Hello All

Any experiences / thoughts about the reliability of DX email updates?

Had an email early this morning from DX saying item will be delivered today. Nothing has arrived yet! Also, on the status tracking page it says both (a) Out on road now; and (b) Scheduled delivery date 07 /01/19.

Hi fauji,

i had eamil from DX this morning 5 AM that they are due to deliver a parcel today. when i checked the tracking it stated 07/01/19. But i got my BRP in hand at 1:30pm. Hope you should have got it now.

Just arrived - happy days!

I am going to get a drink and be lost to the world for a day or two

[saimajaan]

Did anyone receive an email asking to submit their biometrics at a post office? I know it's probably in error but just checking if I'm alone on that one.

ignore it u will do ur biometrics on the day of ur appoinemt I had that too.

[saimajaan]

I just noticed that all of that people what was with me waiting crazy for a decision. most of them got their result a few of them including me e still waiting is this getting worried submitted an application by a lawyer on the 23rd
biometrics on the 7th
received an error emil about the 6 months wait on the 24th .
since then no answer.
I and my family r so so worried do u guys think I should call them up again and ask again as I have called once .

[jas18]

Hi Guys,
Just a quick update that I have received an email from home office this afternoon,says my application has been successful and visa has been granted, so reliefed now,and it has been more than one month since I submitted the application on 28th Nov 2018.Hope your guys who still waiting will get an decision soon.

[saimajaan]

Hi Guys,
Just a quick update that I have received an email from home office this afternoon,says my application has been successful and visa has been granted, so reliefed now,and it has been more than one month since I submitted the application on 28th Nov 2018.Hope your guys who still waiting will get an decision soon.

congrats did u receive an error email about the 6 months wait

[AberdeenGirl]

Hello all,

Just to share my experiences here having been through the same stressful moments as everyone else. Super grateful to those who shared before me, made me felt better that I am not on this journey on my own.

Application type: Set (O) via 5 year Tier 2 Visa.
My 5 year Tier 2 Visa date: 17 Dec 2018
Application submitted online date: 12th Dec 2018.

Was hoping for an appt in Sopra Steria Aberdeen Centre but for some reason, no appt available for 2 weeks in a row, couldn't see any further than 2 weeks. So ended up booking an appointment with Glasgow Centre.

Email from Home Office: 13th Dec 2018, 15 hours after submission confirming application received but also stating may take up to 6 months for decision despite paid for super priority service.

Appointment date: 21st Dec 2018 @11am, Glasgow Centre.

- Was lucky to get a free appointment but I paid GBP 35 for documents check (thinking Sopra Steria might tell me if further documents required....but this is not the case, they just check for clarity of the documents uploaded and ensure no missing pages).
- Uploaded documents 2 days prior to appointment as per guidance but also added few documents at the very last minute.
To be honest, I didn't upload as many documents as other people who share theirs here. Did made me worry for a while.

Attended appointment at 10.45am on 21st Dec 2018 and was taken in immediately. Was told luckily I uploaded all documents beforehand or there are many people in front of me who were still waiting since 9am. Staffs were very pleasant and friendly, overall had a good experience there. Biometrics and photo taken by the machine (self operated by myself, quite straight forward machine and the staffs just left me to get on with it, so I had few attempts taking a photo that I really like). Finally, left the building at 11.10am (could be earlier if I wasn't that picky with photos). Thinking retrospectively, I don't even know if the staffs checked my documents as per what I paid. Basically, the man at the counter just said "everything looks ok, I am submitting now", clicked the button and said "all done, you are good to go".

I didn't particularly ask any question having seen many asked the staffs in other centre but not get any answer. However, I did overheard a man in the next counter asked and was told " We are not home office and we have no control neither any idea how long the decision will be made".

Email sent by case worker the next day 22nd Dec 2018 at 2pm, asking for all pages in all my passports. I didn't know these needs to be submitted so went into a bit of a panic state. (I've renewed my passport 1 month prior to application as I only got less than 6 months validity). Case worker sent the email at 2pm and I've only seen it by 3pm, so ended up sending all required pages at 4pm. By then I have given up the hopeful idea of I will be getting a decision the same day since it's 1 hour away to case worker finishing time (assuming they finish at 5pm).

Didn't hear anything at all since 22nd Dec. Decided to distract myself with Christmas and New Year celebration rather than worrying.

Finally, received a surprised email from Home Office on 2nd Jan 2019 @ 7.45am saying decision had been granted and I should received my decision letter and BRP in due course.

Received nothing on 3rd Jan 2019 (possibly because 2nd Jan is a Bank Holiday in Scotland....so maybe mails are a bit stuck?)

Finally there was an attempt of delivery by DX delivery today @1pm which I missed, hopefully getting the letter finally on 7th Jan 2019.

That's my experiences. Happy to share what documents I've uploaded if anyone is interested.

Hope everyone else who are waiting get their decision soon. Good Luck!

[frmglasgow]

Hi Guys,

- I made an SET LR application (Super Priority) on 18th December and got email confirmation from Home Office that application has been received.
- Attended Sopra Steria on 22nd December.
- After the appointment, I did not get any kind of email from home office regarding outcome of the application.
- Got decision letter delivered by Royal Mail on 31st December, however I found that caseworker made the decision on 24th December.
- Got email from DX for the delivery of BRP on 3rd January.
- I am academic and was on Student visa, Tier 4 and Tier 2 with same employer so my case was straight forward.

I wish you all the best with your applications and plans ahead.
Best wishes!

[Ritchie12]

Are you applying now for citizenship? Don't you have to wait like 6 months or 1 year after ILR?

I’m a spouse of a British citizen so I can go ahead with citizenship immediately. Plus with Brexit on the horizon I thought I would just get it sorted as soon as possible..

Go for it now if you can!! atleast you will get the burgundy passport and not the blue ones!!! No one really knows what is going to happen post brexit.

Fire and brimstone coming down from the skies. Rivers and seas boiling. Forty years of darkness. Earthquakes, volcanoes…The dead rising from the grave. Human sacrifice, dogs and cats living together – mass hysteria.

... Guys, as CR001 said, lets keep it to UKVCAS PLEASE. It is funny nonetheless.

[bipink]

Hello all,

Just to share my experiences here having been through the same stressful moments as everyone else. Super grateful to those who shared before me, made me felt better that I am not on this journey on my own.

Application type: Set (O) via 5 year Tier 2 Visa.
My 5 year Tier 2 Visa date: 17 Dec 2018
Application submitted online date: 12th Dec 2018.

Was hoping for an appt in Sopra Steria Aberdeen Centre but for some reason, no appt available for 2 weeks in a row, couldn't see any further than 2 weeks. So ended up booking an appointment with Glasgow Centre.

Email from Home Office: 13th Dec 2018, 15 hours after submission confirming application received but also stating may take up to 6 months for decision despite paid for super priority service.

Appointment date: 21st Dec 2018 @11am, Glasgow Centre.

- Was lucky to get a free appointment but I paid GBP 35 for documents check (thinking Sopra Steria might tell me if further documents required....but this is not the case, they just check for clarity of the documents uploaded and ensure no missing pages).
- Uploaded documents 2 days prior to appointment as per guidance but also added few documents at the very last minute.
To be honest, I didn't upload as many documents as other people who share theirs here. Did made me worry for a while.

Attended appointment at 10.45am on 21st Dec 2018 and was taken in immediately. Was told luckily I uploaded all documents beforehand or there are many people in front of me who were still waiting since 9am. Staffs were very pleasant and friendly, overall had a good experience there. Biometrics and photo taken by the machine (self operated by myself, quite straight forward machine and the staffs just left me to get on with it, so I had few attempts taking a photo that I really like). Finally, left the building at 11.10am (could be earlier if I wasn't that picky with photos). Thinking retrospectively, I don't even know if the staffs checked my documents as per what I paid. Basically, the man at the counter just said "everything looks ok, I am submitting now", clicked the button and said "all done, you are good to go".

I didn't particularly ask any question having seen many asked the staffs in other centre but not get any answer. However, I did overheard a man in the next counter asked and was told " We are not home office and we have no control neither any idea how long the decision will be made".

Email sent by case worker the next day 22nd Dec 2018 at 2pm, asking for all pages in all my passports. I didn't know these needs to be submitted so went into a bit of a panic state. (I've renewed my passport 1 month prior to application as I only got less than 6 months validity). Case worker sent the email at 2pm and I've only seen it by 3pm, so ended up sending all required pages at 4pm. By then I have given up the hopeful idea of I will be getting a decision the same day since it's 1 hour away to case worker finishing time (assuming they finish at 5pm).

Didn't hear anything at all since 22nd Dec. Decided to distract myself with Christmas and New Year celebration rather than worrying.

Finally, received a surprised email from Home Office on 2nd Jan 2019 @ 7.45am saying decision had been granted and I should received my decision letter and BRP in due course.

Received nothing on 3rd Jan 2019 (possibly because 2nd Jan is a Bank Holiday in Scotland....so maybe mails are a bit stuck?)

Finally there was an attempt of delivery by DX delivery today @1pm which I missed, hopefully getting the letter finally on 7th Jan 2019.

That's my experiences. Happy to share what documents I've uploaded if anyone is interested.

Hope everyone else who are waiting get their decision soon. Good Luck!

Wow Congrats!! Very long story indeed.. Case worker asking for all pages in passport the very next day meaning Sopra Steria forgot to scan it on the day of appointment, may be!

[Ritchie12]

Hi Guys,

- I made an SET LR application (Super Priority) on 18th December and got email confirmation from Home Office that application has been received.
- Attended Sopra Steria on 22nd December.
- After the appointment, I did not get any kind of email from home office regarding outcome of the application.
- Got decision letter delivered by Royal Mail on 31st December, however I found that caseworker made the decision on 24th December.
- Got email from DX for the delivery of BRP on 3rd January.
- I am academic and was on Student visa, Tier 4 and Tier 2 with same employer so my case was straight forward.

I wish you all the best with your applications and plans ahead.
Best wishes!

@frmglasgow, I am assuming you had 1 or more passports. Did you upload scanned copies of all the pages in all of your passport(s) or the just the pages with stamps and visas? I want to find out the best way to manage all the scanned copies of the passports i have and that of my family as well.

[nidesh]

Is UKVCAS Super Priority Service available for Tier 1 Entrepreneur visa holders??

[frmglasgow]

Hi Guys,

- I made an SET LR application (Super Priority) on 18th December and got email confirmation from Home Office that application has been received.
- Attended Sopra Steria on 22nd December.
- After the appointment, I did not get any kind of email from home office regarding outcome of the application.
- Got decision letter delivered by Royal Mail on 31st December, however I found that caseworker made the decision on 24th December.
- Got email from DX for the delivery of BRP on 3rd January.
- I am academic and was on Student visa, Tier 4 and Tier 2 with same employer so my case was straight forward.

I wish you all the best with your applications and plans ahead.
Best wishes!

@frmglasgow, I am assuming you had 1 or more passports. Did you upload scanned copies of all the pages in all of your passport(s) or the just the pages with stamps and visas? I want to find out the best way to manage all the scanned copies of the passports i have and that of my family as well.

Hey,

I had 3 passports and the latest one was new without any stamps. Despite that I scanned and uploaded all pages from my 3 passports along with 2 passports of my spouse. When you will go for appointment, the guy over there will only scan your latest passport and only those pages that have stamps on.

[swskum]

Righteo I now have a full timeline given the BRP came through (still too late for us to travel which is another story but it's come through).

First FLR(M) visa expiry date - 7 January 2019
Completed online FLR(M) extension application form and paid - 29 November 2018
Attended Sopra Steria evidence appointment - 11 December 2018
Received application decision - 12 December 2018
Received letter notifying decision - 18 December 2018
Received BRP - 2 January 2019
BRP had issue date 27 December 2018 and expiry 10 July 2021
(FYI date from which my wife qualifies for ILR under partner route - 10 June 2021)

I was told different stories by the Home Office regarding what date an application is deemed to be made on (payment or appointment). What my example shows is I applied 11 days before the last 28 day period and it did not affect my application, and I have a month after my wife qualifies for ILR to complete her application for it.

Hope that provides some clarity for you guys!!

Just so you know, I received an email today, the day after my wife's appointment at the premium lounge in London, confirming the granting of my wife's further leave to remain (extension under FLR(M) route). We will receive the mail with the BRP in due course it said. Quick and efficient.

By the way, we paid for our application and appointment before the last 28 days of my wife's visa although we had the biometric appointment in the 28 day period.

Hi swskum congratulations. How much earlier did you apply online? I’m starting to find this frustrating that those people who applied earlier than within their 28 day period are getting a response quicker. It’s almost as if they want us to go against their so called policy of “submission date is application date”.

[Luni]

Hi All,

Hope all are doing well. I had a super priority appointment on 12th Nov in premium lounge for ILR application, london.
I was supposed to get decision with in 24 hrs, but yet i didn't receive any mail from UKVI for 2 days. Has anyone used super priority service of UKVCAS and got decision? I am so worried, don't know whats happening as there were technical issues on that day.

Advanced thanks for your time.

Hello,

So what happened, I have been waiting for 5 days so far and wanted to hear what occurred with you

[Luni]

I also had my appointment on Tuesday in London, i was out of there by 1 pm and i still haven't received a decision yet . The wait is killing me, i am just thinking the worst, this state of unknown is not good. However, i'm glad to see a few people who had their appointment near the time that i had mine on here also haven't heard back. I hope it's to do with technical problems. They did take around 20 mins just to take my picture on the day.

Hi,

So what happened with you? I have been waiting for 5 days so far and wanted to know when to expect my decision

[Ritchie12]

I also had my appointment on Tuesday in London, i was out of there by 1 pm and i still haven't received a decision yet . The wait is killing me, i am just thinking the worst, this state of unknown is not good. However, i'm glad to see a few people who had their appointment near the time that i had mine on here also haven't heard back. I hope it's to do with technical problems. They did take around 20 mins just to take my picture on the day.

Hi,

So what happened with you? I have been waiting for 5 days so far and wanted to know when to expect my decision

Hi Luni, Its fair to say, HO&UKVI decision times using the new Super Priority process have varied this past few weeks. No ones knows the primary cause of the bottleneck. Some applicants got 24hrs vsia approval email/confirmation whereas others have had to wait for several weeks (somethimes for 1-6 weeks). The good news is that most of the decisions are coming through now. So yours should come pretty soon.