Waiting for Documents from HO

Hi friends,

I am married to a French national in March 2013.
i applied for spouse visa in October 2013 and received a refusal letter at the end of March 2014 stating that my wife is not using UK treaty rights which she was.
i appealed in April 2014 and my court hearing date was in November 2014 which was adjourned as the judge was on holidays.
i received another date in April 2015 and my appeal was allowed on 24 April 2015.

Its been more than 3 months but i am still waiting for my Passport and RC.
please help me how can i get my RC and Passport from HO.

Lodge a complaint and chase them up..

will it be possible to give me the email address or should i call them ?