Hi,
I need help from moderators on the issue i am facing.
I am a British Citizen since Oct 2013 (Tier 2 ICT from 2007 - 2012, ILR Oct 2012 - 2013).
My wife came to UK, Dec 2011 as Tier 2 ICT dependent(which was valid until 2013 August), I extended her Tier 2 ICT dependent visa until July 2016 (5 months short of December 2016, which is 5 years completion for her)
we have a Kid who is 1 year old and he is with British Passport
Can you please help me with below question
1. When can she apply for ILR? she is 5 months short of her 5 year completion in July 2016, how does immigration team consider this period?
2. To avoid hassle can i apply FLRm for her? I know it will reset her clock again and cost me more

3. What is the earliest period i can apply ILR for her?
4. Since my kid is british, can i consider some other route to get ILR/British Citizenship for her?
During my previous vacation (I was travelling with British Passport and my wife with Tier 2 ICT Dependent Extn), immigration officer claimed that she should not be travelling with her Tier 2 ICT visa and asked me to apply FLR M visa for her as soon as possible. I am confused because her extension was given based on my ILR visa and i am under impression that i can wait until 2016 to apply for ILR for my wife
I have raised a complained to UKBA, they came back to me requesting a copy of my wifes visa and passport (on September 2013) which i have sent them very next day. its been 4 months now but there is no response from UKBA. I have to plan for my holiday but worried whether she will be blocked again. How can i get traction from UKBA to address my issue, any thoughts?
Thanks,
Anthony